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Arlington Heights Ford - Service Center

Arlington Heights, IL

4.9
1,350 Reviews

1,350 Reviews of Arlington Heights Ford - Service Center

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October 12, 2024

The service is always excellent and the people go above and beyond with courtesy and information More

by Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Arlington Heights Ford responded

Thank you for your kind words, Linda! We truly appreciate your positive review about Arlington Heights Ford. It’s great to hear that you’ve had excellent service and found our team to be courteous and informative. We look forward to welcoming you back for your next visit! Sincerely, The Team at Arlington Heights Ford

October 08, 2024

Mike took excellent care of me! Answered all my questions and great service! It was nice to see Jerry too! He also answered a question when I first came in. Everyone always goes a More

by loveneverfails
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that Mike, Jerry, and Tony provided you with excellent service at Arlington Heights Ford. It's our goal to go above and beyond for our customers, and we're glad you felt that during your visit. We appreciate your kind words and look forward to seeing you again! Sincerely, The Team at Arlington Heights Ford

October 03, 2024

Everybody goes above and beyond to assure your satisfaction and that you have a positive experience whether you are purchasing a vehicle or in for service. More

by Rnnco
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trevor in Service
Oct 04, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience at Arlington Heights Ford. Our team strives to go above and beyond for our customers, and your feedback reaffirms our commitment. We hope to see you again soon for your next visit! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

Victor in service is great to do with and make sure my truck is done properly More

by bdsharks
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Arlington Heights Ford responded

Thank you for your great review! We’re thrilled to hear that Victor took such good care of you and your truck at Arlington Heights Ford. Providing excellent service is our priority! We look forward to seeing you again for your next visit! Sincerely, The Team at Arlington Heights Ford

September 28, 2024

Exceptional Ser from JB the Ser Adv took care of what I asked him to from the recall to the from end shaking all in a great amount of time Great dealership definitely allot better I mean allot from other More

by mI Sandman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Burzawa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 01, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that JB provided exceptional service and addressed your concerns efficiently. At Arlington Heights Ford, we strive to deliver a better experience, and it's great to know we met your expectations. We look forward to assisting you again in the future! Sincerely, The Team at Arlington Heights Ford

September 27, 2024

I.lake de service on fort Arlington Heights all ways good gays tanks you gays More

by antonio
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Waddle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We appreciate your feedback and are thrilled to hear that you’ve had a good experience with the service at Arlington Heights Ford. Your support means a lot to us! We look forward to serving you again. Sincerely, The Team at Arlington Heights Ford

September 21, 2024

My car was picked up and brought back to me, which is an excellent feature Ford has implemented. This makes having service much more convenient. All employees are friendly and professional. More

by ClariceColetta
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Justin Barrett
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adreana Munoz
Sep 24, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful review! We're thrilled to hear that you appreciated our vehicle pickup and delivery service. At Arlington Heights Ford, we strive to make your experience as convenient as possible while maintaining a friendly and professional atmosphere. We look forward to seeing you again for your next service! Sincerely, The Team at Arlington Heights Ford

September 17, 2024

Very happy with my service advisor (Victor) attention to my concerns. Also very happy with the services provided for my vehicle. Victor wanted to be sure that I was completely satisfied with the work comp More

by Ken
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Villanueva
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2024 -

Arlington Heights Ford responded

Thank you for your kind words! We're thrilled to hear that you had such a positive experience with Victor at Arlington Heights Ford. We strive for excellent service and it's great to know that your concerns were addressed and that you were satisfied with the work on your vehicle. We appreciate your feedback and look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

September 16, 2024

Excellent communication and the work was done quickly! Super Helpful and easy to work with! Tony in Service was awesome! More

by Fordgirl5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Wojciechowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 18, 2024 -

Arlington Heights Ford responded

Thank you for your wonderful feedback! We're thrilled to hear that you had an excellent experience with our team at Arlington Heights Ford and that Tony in Service made a positive impact. We appreciate your kind words about our communication and quick service. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

September 09, 2024

Zach service rep did a great job explained everything so I am very happy with service. More

by jwsteff
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jerry Hood
5.0
This rating includes all reviews, with more weight given to recent reviews.
Zach Pobuta
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 11, 2024 -

Arlington Heights Ford responded

We greatly appreciate your positive feedback about your experience with our service team at Arlington Heights Ford. We're thrilled to hear that Zach took the time to explain everything clearly and that you are very happy with the service. We look forward to seeing you again soon! Sincerely, The Team at Arlington Heights Ford

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