Arlington Toyota

Dominick Barksdale in sales and Kyle in financing were efficient and wonderful to work with as I purchased my first vehicle. I appreciated all of Arlington Toyota's services and their willingness to negot efficient and wonderful to work with as I purchased my first vehicle. I appreciated all of Arlington Toyota's services and their willingness to negotiate to get me in the vehicle I desired. Thanks again Dominick! More

Matt Mowatt was very professional and friendly. He gave great advice to us and sympathized with us. He did not force anything on us and stayed positive. I definitely recommend Matt as any future customers great advice to us and sympathized with us. He did not force anything on us and stayed positive. I definitely recommend Matt as any future customers car dealer. More

Many thanks to Monica the best seller in the world. I went without hope and left driving a car of the year. Thnks Arlington toyota went without hope and left driving a car of the year. Thnks Arlington toyota More

This was my first oil change on my new Highlander. My appointment was for 9am. I arrived at 9am was told 1.5 hour wait for oil change and car wash. I left the dealership and returned at 11:30. I was appointment was for 9am. I arrived at 9am was told 1.5 hour wait for oil change and car wash. I left the dealership and returned at 11:30. I was texting to the text sent to me letting them know I was waiting. My car was finished at 2pm. I was very disappointed in my service. At 2pm I requested they just bring me are vehicle I was over it. More

Dwight Cobb worked with us and got us into the vehicle we wanted! We will absolutely come back here every time for any and all of our families vehicle needs! wanted! We will absolutely come back here every time for any and all of our families vehicle needs! More

This is our second purchase from here, and I’m sure it won’t be our last. Dwight gave us a pleasant, efficient experience! We called ahead and he had the vehicle we were interested in already waiting for won’t be our last. Dwight gave us a pleasant, efficient experience! We called ahead and he had the vehicle we were interested in already waiting for us. He was very personable and made our antsy toddler feel at home while we were waiting. Finance was quick and fair. More

Thank you JJ and Dominik for a great buying experience today! It was a very busy day for you guys but Dominik was attentive to my needs! today! It was a very busy day for you guys but Dominik was attentive to my needs! More

The car battery died in my 2012 Prius & I drove into the service center without an appointment. Chauncey Andrews appeared — he was professional, warm, & reassuring. Given how busy they were, I was in & ou service center without an appointment. Chauncey Andrews appeared — he was professional, warm, & reassuring. Given how busy they were, I was in & out of there with a new battery in record time! I truly expected to be there for hours. Many thanks to the guys in the shop too. . More

I arrived at the dealership greeted by two salesmen. I told them I already test drove and was looking for a quote (I was ready to buy and was price shopping). They basically fought NOT to help me. I wish told them I already test drove and was looking for a quote (I was ready to buy and was price shopping). They basically fought NOT to help me. I wish I would have just turned around right then. In the end, one of the salesmen begrudgingly took me inside, asked what I was looking for, printed the website pricing for the car I chose, and told me to add about $5K for taxes and fees. I could have the done same exact thing from my computer. He just wanted me to be on my way. The lack of service was a shock as compared to my experience with other dealerships. I was expecting a better experience due to the great reviews on this site. I would never come back here nor recommend it to friends & family. More

Not a fan...Had been a long-standing Jeep customer...10 Not a fan... Had been a long-standing Jeep customer...10 new vehicles over the past 25 years. This was my first foray into the Toyota world. Leased a Not a fan... Had been a long-standing Jeep customer...10 new vehicles over the past 25 years. This was my first foray into the Toyota world. Leased a new 2021 Highlander Limited. So far so good with the car choice but definitely NOT a fan of the dealership. From the first visit I was taken aback by the number of sales people hanging around the front entrance like furniture salesmen waiting for the one customer of the day to arrive. Once inside and throughout the process the attitude of "doing you a favor' was prevalent with each contact. If I hadn't like the car so much I would have told them exactly what to do with their condescending attitude. Since getting the deal done they have shown a total disregard toward customer service. After calling numerous times to get a question answered finally someone takes the call promises to follow-up but never does. Sent my last correspondence and included the general manager but still no response...no service. If its this bad just getting a simple question answered whats it going to be like if there is ever a more serious issue to arise. Clearly a company NOT focused on CUSTOMER Service. A surprising disappointment! When its time for a new car I'll most likely return Toyota...just NOT Arlington Toyota...way too many choices that clearly appreciate the customer and strive to obtain and retain all of their customers. More