Arlington Toyota

I'm high risk for covid, I wish you had more safety precautions in place.I arrived at my appointed time and it took 30 minutes to get checked in you should have a better drop off system. Mike Sandelin precautions in place.I arrived at my appointed time and it took 30 minutes to get checked in you should have a better drop off system. Mike Sandelin is my service Rep. not listed below More

Appreciate the ride home and back. I think your twenty five word minimum is pretty off the wall and makes me just want to a at write something meaningless like this sentence. five word minimum is pretty off the wall and makes me just want to a at write something meaningless like this sentence. More

Love my new tinted windows. Love the service and great customer service. My new car looks great. Ed was so nice and helpful. Great place customer service. My new car looks great. Ed was so nice and helpful. Great place More

Efficient and friendly. Just moved to Florida. The first time I took my car to this dealership and was very impressed with the service provided. time I took my car to this dealership and was very impressed with the service provided. More

Always receive great service, and timely communications from service advisors. Can't beat the prices and promotions, on multiple occasions my bill has been zero with comps, coupons or loyalty rewards. from service advisors. Can't beat the prices and promotions, on multiple occasions my bill has been zero with comps, coupons or loyalty rewards. More

My 99 Avalon bought in 2003 has came back for regular service and I always ask for Mike Sandelin. He knows my car and regular service has prevented any problems or one of those dreaded breakdowns in he service and I always ask for Mike Sandelin. He knows my car and regular service has prevented any problems or one of those dreaded breakdowns in heavy traffic! Thanks Mike! Super auto/customer service! More

I live half an hour from the dealer so I didn’t want them to have to take me home but didn’t want to sit there all day either. Out in 45 minutes. Fantastic!!!! to have to take me home but didn’t want to sit there all day either. Out in 45 minutes. Fantastic!!!! More

Overall, my experience was good. I was told it would be 3-4 hours to service my car and they recommended dropping it off. I’m so glad i did as it was about 6 hours before it was done, and i still have to t 3-4 hours to service my car and they recommended dropping it off. I’m so glad i did as it was about 6 hours before it was done, and i still have to take it back in another day. The staff are all friendly and the waiting area was clean and accommodating to being 6ft apart, during the short time i was in there. I wish that they would stick to their timeframe given, or at least call if it was running late, but overall the experience was fine. More

My daughter scheduled an appointment in advanced; waited almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nis almost 3 hours before being told by the mechanic that he did not know how to fix her problem. She was getting a heat shield put back on her 2017 Nissan Versa and an oil change. The service agent had a total disregard for her time and did not express remorse or empathy after letting her know that he was incompetent and could not assist her. I find that to be totally unacceptable. She had to be inconvenience by returning the next day. The good news is that it was eventually repaired and she was not charged. Also we typically do not have these issues with Arlington Toyota. More

Held disclosure of new car body work until 3 days after the sale. Wait for Finance Manager after a scheduled appointment was 1 hour late. the sale. Wait for Finance Manager after a scheduled appointment was 1 hour late. More