Arlington Toyota

A most pleasant experience. This was my first experience with the Arlington Toyota Dealership and it has been a most pleasant experience. From start to finish they were all excep This was my first experience with the Arlington Toyota Dealership and it has been a most pleasant experience. From start to finish they were all exceptional, from Victor the salesman, Daniel the finance manager to Robert Cotney in the Sevice Department I could not have asked for better service and I will certainly recommend each of these men and Arlington Toyota to all my friends and family. Thank you! More

Great service and parts department I took my camry in for tail light replacement and service. Lasiart was my service writer he is very professional and personal. Rod Brin in parts was I took my camry in for tail light replacement and service. Lasiart was my service writer he is very professional and personal. Rod Brin in parts was very helpful and professional. My overall experience was as it has always been "superior ". More

Best car buying experience ever I not only found the perfect used car for me but I met the nicest salesperson ever - Maria Kieffer. She absolutely went out of her way to make me fee I not only found the perfect used car for me but I met the nicest salesperson ever - Maria Kieffer. She absolutely went out of her way to make me feel comfortable and at ease with the experience. I left there feeling like I had made a new friend. I had purchased my last car from Arlington Toyota so I knew it was a great dealership. More

Over the top Have been going to see my service manager Mike Sandelin for a couple of years now he is the best! I have owned a number of cars from Lexus, Mercedes, Have been going to see my service manager Mike Sandelin for a couple of years now he is the best! I have owned a number of cars from Lexus, Mercedes, Acura, etc and I have never had such personal attention from someone who truly wants to take care of his clients. Go see Mike Sandelin for service he is the best! More

Poor Service and Poor Customer Service Making an appointment online is the best way to get the service performed but make sure you are there plenty of time before your appointment because i Making an appointment online is the best way to get the service performed but make sure you are there plenty of time before your appointment because it is almost always a 5-10 minute wait before some comes over and talks to you from their service lane. It took them 1.5 hours to do an oil change with an appointment. If you are buying parts or accessories make sure you purchase them before hand and have them ready with your appointment and check with parts so that they have time to install them. Ask for the accessory costs in writing before you get there because they raise the price when you arrive. The prices do not include labor unless you ask ahead of time. If you are getting a detail done be sure to leave items of value at home because they like to collect them and look at you like you are nuts when you ask where something has gone. The management is always at lunch when you want to speak with them personally about the wait, the theft, the price increase and the hidden labor. This is by far the worst service center for Toyota's. The person supposed to be handling the problems gets back in your face and says she did not wrong you so I better drop the attitude. I believe that I was within my right to be upset when I had items stolen from my truck during their service in the back. I do not wish this on anyone. Do yourself a favor and choose another dealer to get the service done, there has to be better ones out there. More

Lease purchase I live in Palm Coast and was having my 13 Avalon serviced at St. Aug.and thought I would lease my next car here. I was highly satisfied with Beaver To I live in Palm Coast and was having my 13 Avalon serviced at St. Aug.and thought I would lease my next car here. I was highly satisfied with Beaver Toyota. I dealt with a very courteous salesman and was given a figure. It was more than I expected.Itought of Don Westphal at Arlington from whom I leased my Avalon.I called him;he was still there,gave me aprice about half that of St. Aug.Ofcourse I drove yp picked up my new RAV4 the next day. Thank you Don. See you in three years. Use me for a reference any time...Bill Mitchell avalon More

Cherry is the best!!! My husband and I decide in May that we needed to consider upgrading my Corolla. With our first child coming soon, we were going to need more space. Af My husband and I decide in May that we needed to consider upgrading my Corolla. With our first child coming soon, we were going to need more space. After submitting an online inquiry with Arlington Toyota, I received a quick response from Cherry Moore. She answered all of the questions I had, and told me she was available for any questions, anytime. After 5 months of questions about pricing, loan lengths and rates, and different vehicle options... it was time for some test drives. My husband and I went to the dealership and asked for Cherry. She was busy with another customer, but still offered assistance and pointed us towards the inventory to pick out the cars we wanted. We test drove two, and peeked at a few more. We decided later that night that we wanted to go back and purchase one of the vehicles we tried out. Two days later we went back in, and started negoatiaing with the finance manager. Cherry did everything in her power to make sure we left with our dream car.. And we did!! If you decide to go to Arlington Toyota in Jacksonville FL, make sure you ask for Cherry!! More