Arlington Toyota

Had a break down on the way to our vacation. The dealership took care of our problems and provide use with a rental car. Had use going the next day. Extremely professional and courteous. I wou The dealership took care of our problems and provide use with a rental car. Had use going the next day. Extremely professional and courteous. I would recommend them to anyone. More

Rande took care with my service. Very pleasant to work with and handled all my service requirements. Very pleasant to work with and handled all my service requirements. More

Had service warranty done (mirrors). Car now have paint scratches and epoxy/glue outside and inside the car . Windows also have epoxy/glue in it. They did not even bother to protect, cle Car now have paint scratches and epoxy/glue outside and inside the car . Windows also have epoxy/glue in it. They did not even bother to protect, clean or clear it up. No complaints with the Service Advisor(Roland Vivas).Routine Maintenance Service are done great but will question Warranty work (or how will your car look after work is done). Also i had Clear Paint Protection installed by the dealership(at time of sale) and its not up to standard(dirty, peeling, not up to toyota standard). Don’t do add ons, stick to factory installed. More

I have been a customer at Arlington Toyota for years, as far back as when they were located on the Arlington Expressway! I love their brand new building on Atlantic Blvd. next to Craig Field, especially the far back as when they were located on the Arlington Expressway! I love their brand new building on Atlantic Blvd. next to Craig Field, especially the service lane! ~ To be honest, I have not bought all my cars at AT through the years. But so many of them have been Toyotas and all of my Toyotas have gone to AT for Service. I have always had excellent service from AT’s Service Department. In recent years I have relied upon Michael Sandelin and Steve McLendon to shepherd my car through the service I requested and always call me with updates, especially if they find something that needs work but wasn’t on the work order. ~ In 2014, we bought a brand new RAV4 Limited from Arlington Toyota, and it has always been serviced there, too. Then, in early 2019, I bought a new 2019 RAV4 — used! — from a “brand X” dealer. But I immediately brought her to AT for all her service. ~ I will always bring my Toyotas to AT from this day forward as long as I continue to receive 4 and 5-star service and work with really great people like Mike and Steve. ~ And did I mention, I love the brand new building? More

Constant communication and updates. All questions answered. No pressure. Explanations given ans concern for sat. All questions answered. No pressure. Explanations given ans concern for sat. More

Continual satisfaction through the years. My recent service advisor Mr. Tucker, took the time to make sure all of my concerns were addressed. The team always gives me quality Maintenance and My recent service advisor Mr. Tucker, took the time to make sure all of my concerns were addressed. The team always gives me quality Maintenance and in this case troubleshooting and repair. More

Matt Romano, my new care sales representative is professional, knowledgeable, and more importantly a guy who actually puts his customers first. Matt was able to secure the vehicle I wanted and we w professional, knowledgeable, and more importantly a guy who actually puts his customers first. Matt was able to secure the vehicle I wanted and we were quickly able to work out the details while receiving a great trade in on my truck. Matt went above and beyond in helping to ensure I was completely satisfied with my choice in a new car… never felt pressured. I look forward sending him referrals and feel confident he won’t let his new customer or me down. Sincerely, Frank More

Abdul el Noursi filled in for Tim and he was a super great guy! He was very prompt with doing the paperwork! He was also very kind! great guy! He was very prompt with doing the paperwork! He was also very kind! More

Michael and Abdul were great to work with! We've dealt with Michael for years and always a good experience. We've dealt with Michael for years and always a good experience. More

Abdouel helped me close on the car! He was very friendly and helpful! He was not pushy at all! He was very friendly and helpful! He was not pushy at all! More