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Arlington Toyota
Jacksonville, FL
4,881 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,881 reviews
November 10, 2024
Sales manager Rodger Page was another level of unprofessional. why is it impossible for Arlington Toyota to give you the price of a car? I guess the old saying "figures lie and liars figure" holds unprofessional. why is it impossible for Arlington Toyota to give you the price of a car? I guess the old saying "figures lie and liars figure" holds true at this dealership! More
by bcl31
Employees Worked With
November 10, 2024
I called Arlington Toyota six times to set up a loaner car or rent a car was hung up on five times. While I was in the tow truck from roadside assistance I called Arlington Toyota again. I got through fin car or rent a car was hung up on five times. While I was in the tow truck from roadside assistance I called Arlington Toyota again. I got through finally to Dillan and told hin I was on my way in a tow truck and would need a battery for my new car that was purchased less than a month ago. I also asked him if the service department would be open and I would be arriving at 4pm. I was handed off to another service rep. I had asked several times how long it would be before a battery was replaced. I was told, haven't heard anything yet. The next time I asked the rep stated they are putting the battery in as we speak. I was there well after 5:30 pm. for a battery. After I was told my car was done I noticed two scratches on my car. I pointed them out to Randy the service rep. He came out with a wipe to try a remove the scratch on my steering wheel.When I pointed out the second scratch to Randy and he stated, I do not have time for this! and walked away. Called the service manager twice the next day and left two messages for him to please call me about my experience at Arlington Toyota dealership. Still have not heard a word from anyone at you dealership three days later. More
by Jennie
Employees Worked With
November 06, 2024
Hayden was great in hunting down the car we were looking for. Very dedicated and helpful throughout, everyone we dealt with was professional and speedy. for. Very dedicated and helpful throughout, everyone we dealt with was professional and speedy. More
by Pejomb
November 05, 2024
I bought a brand new 2023 Highlander with life time warranty on engine and transmission, now when I bring my car to be fixed they are saying that I did not rotated my tires every 5000 miles so you are warranty on engine and transmission, now when I bring my car to be fixed they are saying that I did not rotated my tires every 5000 miles so you are not covered. How tire rotation is related to transmission. Please be careful when buying cars from Arlington Toyota. I talked to their GM in this regards he was very unprofessional and very rude behavior. Instead helping me he was acting like he doing a favor talking to me. More
by khalid.bahrami
Employees Worked With
October 28, 2024
Chris did a great job of letting me know what work needed to be done on my car and kept me updated on the progress. I had a small list of items that needed fixing and everything was done to my satisfaction. to be done on my car and kept me updated on the progress. I had a small list of items that needed fixing and everything was done to my satisfaction. Thanks More
by tomchapp
Employees Worked With
Chris
October 25, 2024
Exceptional customer service and a great overall product. My go to place for their honesty and reliability. Highly recommended to anyone looking for integrity during a car buying experience. My go to place for their honesty and reliability. Highly recommended to anyone looking for integrity during a car buying experience. More
by Eddie C
Employees Worked With
CHRIS BURELL-Service Advisor
October 15, 2024
Jorge was very helpful through the whole buying process and was very responsive to every question I had. I will definitely be back to purchase another vehicle from Jorge. Thanks Jorge! and was very responsive to every question I had. I will definitely be back to purchase another vehicle from Jorge. Thanks Jorge! More
by Dustin Espinosa
Employees Worked With
Jorge
