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Arlington Toyota
Jacksonville, FL
4,885 Reviews
Welcome to Arlington Toyota. Family Owned and Operated Since 1978 and WINNER of the Toyota President's Award in 2001, 2002, 2004, 2005, 2006, 2008, 2009, 2010 and 2011, we have long been famous for giving our customers a straight-forward, no-nonsense buying experience.
More than three decades ago, Mr. Eyrie Brooks opened the doors of Arlington Toyota in Jacksonville, Florida at a time when a gallon of gas cost just .63 cents and Jimmy Carter was president. Much has certainly changed since then, but Arlington Toyota's commitment to quality, service, dependability and excellent pricing remains stronger than ever. That commitment has been recognized by Toyota with the Toyota President's Award, which is given to dealerships throughout the U.S. that achieve high standards of performance in all facets of the automotive dealer profession. In fact, Arlington Toyota has won the prestigious award nine times! We have also been recognized with the Parts and Service Excellence Award, all of which gives the Arlington team greater motivation to attain even higher levels of achievement.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 9:00 PM
Tuesday 9:00 AM - 9:00 PM
Wednesday 9:00 AM - 9:00 PM
Thursday 9:00 AM - 9:00 PM
Friday 9:00 AM - 9:00 PM
Saturday 9:00 AM - 9:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:30 AM - 5:00 PM
Sunday Closed
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Showing 4,885 reviews
March 08, 2022
Dwight Cobb is the best in town the best salesman in town he treat you like family he treat you like family More
by Lakeshia Banks
Employees Worked With
March 07, 2022
My name is Ms Price and my experience today at time of service was incredible the staff were welcoming and my sales representative made me feel at ease overall my car buying experience was Great Thank u v service was incredible the staff were welcoming and my sales representative made me feel at ease overall my car buying experience was Great Thank u very much More
by pricedelicia28
Employees Worked With
March 03, 2022
Alex was so helpful and so patient with us, he also provided excellent customer service and always was reachable if we had any question or concern! Great sales etiquette, We never felt pushed to make provided excellent customer service and always was reachable if we had any question or concern! Great sales etiquette, We never felt pushed to make a deal with him! Which is very rare nowadays. More
by Zhanna.navarrete
Employees Worked With
Alex
March 03, 2022
Do NOT go to Arlington Toyota. I bought a new vehicle there in 2017 and everything was fine. I went back in December 2021 to buy a replacement vehicle. I printed the voucher for th I bought a new vehicle there in 2017 and everything was fine. I went back in December 2021 to buy a replacement vehicle. I printed the voucher for the $25 gift card, brought it in for my test drive, signed it and gave it to the salesman after my test drive. I never received my gift card. I have contacted them half a dozen times, and half a dozen times they have told me they would send it to me, but they never have. I offered them my current vehicle + cash for a new vehicle. They offered me 10% under what Kelley Blue Book, Edmunds, NADA and Carmax said that my trade was worth. Plus, they tacked on thousands of dollars in extra charges for the new vehicle. No thank you, Arlington Toyota More
by twinman2012
Employees Worked With
Luis (don't know last name), Roberto Martinez
March 03, 2022
They want you to buy a car but the service is horrible. They do not back their warranties. Will never buy a Toyota again. 2020 Rav 4 not even two years old already engine problems. Went to Hyundai but a ne They do not back their warranties. Will never buy a Toyota again. 2020 Rav 4 not even two years old already engine problems. Went to Hyundai but a new Tucson with much better warranty More
by paulb00798
Employees Worked With
March 03, 2022
I’m always happy with the service Andy was very helpful and polite that’s the reason I’m always back and polite that’s the reason I’m always back More
by Recinosh
Employees Worked With
March 03, 2022
excellent seller very helpful and understands what one is really looking for as a consumer. This is my fourth car bought at this dealer and without a doubt if I were to buy another I would go back to AJ. really looking for as a consumer. This is my fourth car bought at this dealer and without a doubt if I were to buy another I would go back to AJ. More
by Aida
March 03, 2022
Paul Ponte was a great salesman. He didn’t act like a vulture swooping in on me lol. He helped me pic the cat I needed, not necessarily the most expensive car. Amit was great in the He didn’t act like a vulture swooping in on me lol. He helped me pic the cat I needed, not necessarily the most expensive car. Amit was great in the finance dept as well. I love my new RAV4 XSE hybrid! More
by Tam Tam
