Arlington Toyota

Went to the dealership looking for new Prius. Met Richard, who was very knowledgeable and courteous. Looked at a Prius, liked it, but had to have my wife test drive it first. Told Richard i would be Richard, who was very knowledgeable and courteous. Looked at a Prius, liked it, but had to have my wife test drive it first. Told Richard i would be back the next night. Upon picking up my wife from the train station the next night, I called the dealership , asked for Richard. The receptionist thought she put me on hold and was talking to someone for about 1 1/2 min.. I hung up and told my wife I would call when I get there. Arrived and called again, this time she just hung up on me. Decided to make a visit to the manager. When walking up to the doors of the showroom, there were 2 salesman standing outside. When I entered there were 3 salesman at the front desk. I asked to see Richard, I was told he is with a customer (which I could see him with). I told one of the salesman that I was here to test drive a Prius. He replied that Richard will be done shortly. I waited about a minute and asked for the manager, he replied that he is also with the same customer that Richard is with. I told him I'm here just to test drive a Prius. Again told me Richard will be done shortly. After waiting, with Richard still talking to the customer, I left. I just don't understand how 5 salesman can be standing around and I can't test drive a car. More

My Husband and I just had a baby and were looking to get a safe suv for our new family. Justin took the time to sit us down and find out everything we wanted and needed in my new car. I told him everything a safe suv for our new family. Justin took the time to sit us down and find out everything we wanted and needed in my new car. I told him everything that was inportant to me in my new suv including price and the ability to finance as my credit history isnt in the best shape. He knew what was on his lot both new and used cars as just as I finished telling him what I was looking for he said Great I have 2 suvs that fit your needs and wants. When we were outside he walked me around both suvs telling me everything about them making sure he really pointed out the features I said were inportant to me. I told him what one I liked more but was concerned it was more money than the other suv he showed me, he told me that we will go for a test drive and if i loved it he would make it work for me! We got back inside and he brought his manager Eddie over who told me he was going to do everything he could to send me home in the new car today and asked how Justin was treating me. Eddie and Justin Made sure I found the car I wanted the price i was comfortable with and We made a deal. I met with Harmony In the finance dept and she was nice and helped me get a good rate on the new car. Justin put my new plates on, showed me how everything worked and made sure I was happy with everything before leaving. He also called me 2 days later asking if I needed anything else and made sure I knew how to operate everything. I will be Back!! More

From the moment I stepped into the Arlington Toyota, I had nothing short of a great experience. I'm currently a college student. I attend school 700miles away from home and needed a reliable car to drive had nothing short of a great experience. I'm currently a college student. I attend school 700miles away from home and needed a reliable car to drive back and forth to school as well as one that has a lot of space to fit all of my luggage. I went into the dealership knowing that I wanted a RAV4. I spent nearly an hour test driving cars and figuring out which one was right for me. The salesman, Richard, was able to answer any questions that I had and was more than willing to show me all the different RAV4s they had available. I did not feel pressured or swayed to buy any particular car, which was a nice relief because no one like to deal with pushy salesmen. Once I decided on the 2013 RAV4 XLE, Mike Sabzali and Sadi Ali were very accommodating to help me afford my new car. They were such great help and very gracious during the whole process. This was my first time buying a new car and I couldn't have asked for a better experience. The dealership closes at 9pm, but they stayed with me until nearly 12am to make sure I was satisfied and they even taught me how to properly use the gadgets on my car. Everyone was very reassuring and they even called me the next day to see if I had any questions about my car and if I was satisfied with my purchase. I can honestly say that I am extremely pleased with the service, affordability and especially my car. I recommend going to the Arlington Toyota dealership. They have great service and copious amounts of options for everyone. I have already recommended this dealership to my friends and family members! More

Deal was very smooth. Very fast. We got great price. Salesman Gerard "Jerry" was very professional and was able to answer all our questions. Finance director Sadi was able to explain all our financing Salesman Gerard "Jerry" was very professional and was able to answer all our questions. Finance director Sadi was able to explain all our financing options in detail. Would recommend to everyone More

Last month I purchased a certified used 2011 Toyota Camry from Arlington Toyota. After visiting 4 other dealerships and receiving less than stellar customer service from the others, I stopped by Arlington To from Arlington Toyota. After visiting 4 other dealerships and receiving less than stellar customer service from the others, I stopped by Arlington Toyota and was greeted by my salesperson Jin. He took the time to sit down and listen to exactly what I was looking for and the budget I wanted to stay within. I never felt pressured or rushed into a sale, and after 3 weeks of looking, I drove home that day in my new Camry. I highly recommend Jin, he was respectful throughout the whole process, and even followed up with me a week later to make sure I was satisfied with my purchase. I'm very happy my new Camry and couldn't have asked for a better experience! More

Jeff Vicari, and the entire team at Arlington Toyota are an amazing group of people with the mentality always being to keep the customer happy and coming back. I have been lucky enough to be a party to 7 ve an amazing group of people with the mentality always being to keep the customer happy and coming back. I have been lucky enough to be a party to 7 vehicles purchased at Arlington Toyota, directly with Jeff Vicari, 2 myself, 4 for my company, and 1 referral to a co-worker, and we are all beyond happy with the attention to detail paid by Jeff, and the customer service level he shows. Arlington Toyota may look like a big corporate dealership, but it still maintains the family owned business feel when you are there, and they make you feel like part of the family. I have and will continue to recommend Jeff Vicari and Arlington Toyota! More

I had the opportunity to purchase a new Camry from Jeff Vicari this weekend. He was both professional and helpful throughout. He made a point of determining what we needed before trying to “sell” us a car. Vicari this weekend. He was both professional and helpful throughout. He made a point of determining what we needed before trying to “sell” us a car. Due to area flooding, we were actually in the market for two cars at the same time. Once he determined that he would be unable to provide the car that my wife needed, he not only referred us to a competitor, he called ahead to make sure that we were properly taken care of. I would strongly recommend Jeff and Arlington Toyota to anyone in the market for a new Toyota or a used car. More

Great experience. My husband and I each leased a 2012 Camry SE and love our cars! Jeff was patient, helpful, and very friendly! I will continue to recommend Arlington Toyota, specifically Jeff Vicari, to Camry SE and love our cars! Jeff was patient, helpful, and very friendly! I will continue to recommend Arlington Toyota, specifically Jeff Vicari, to friends and family. More

Congratulations Arlington Toyota for the quality and prices. Special thanks to Mr. Jeff Vicari for your exellent product knowlege, guidance and kindness with our family prices. Special thanks to Mr. Jeff Vicari for your exellent product knowlege, guidance and kindness with our family More

Easy to work with. Very professional. Listen to what i was looking for. Work with me on the price. It was a expierence. Thank you. was looking for. Work with me on the price. It was a expierence. Thank you. More