Arlington Toyota

Just purchased my third vehicle from Arlington Toyota. My salesman, Jeff Vicari, could not have been anymore helpful and got me a deal that a couple of other dealerships I visited could not beat. I also My salesman, Jeff Vicari, could not have been anymore helpful and got me a deal that a couple of other dealerships I visited could not beat. I also have to say that with my other Toyotas, I have gone to Justin Salvadalena for oil changes and other scheduled maintenance. Justin is a decent and helpful guy that will do anything to make things work with my schedule and make me feel like I was treated right. I cannot say enough good things about this first-rate dealership and highly recommend them! More

Best customer service hands down! Jeff Vicari was such a great help with my purchase, made the whole thing very easy! I will continue to use Arlington Toyota for all my future purchases! great help with my purchase, made the whole thing very easy! I will continue to use Arlington Toyota for all my future purchases! More

I brought my 2005 Camry in for malfunctioning locks again (Jan 2012 replaced one actuator). I agreed to the standard one hour service charge to determine the cost of the repair and asked the service man to (Jan 2012 replaced one actuator). I agreed to the standard one hour service charge to determine the cost of the repair and asked the service man to recommend a sales person. He suggested Jeff Vicari. I had no intention of buying a car that evening. I am a person that has to think a few days to make the right decisions. But Jeff was attentive to my needs and quickly zeroed in on a car that I liked. After I convinced myself to accept a black car all I had to do was wait for the service report. It was not good and although I was disappointed cutting my losses on that Camry I focused on getting my new car. Jeff walked me through each step and 5 hours later I drove out in my new 2012 Camry. It was a good experience and I think I got a good deal. Jeff was very knowledgeable on the car and there was not one feature he could not explain. I had to return the next day with my check and Jeff was available to answer even more questions that I had time to come up with. I have always been impressed with the Service department at Arlington Toyota but this was the first time I dealt with Sales. Jeff went the extra mile to reduce my stress. I really wanted to come back in the morning and buy the car. But Jeff convinced me (still not sure how) to drive home in my new car. I could not believe it. I did not even have my checkbook with me. And - Jeff is available by phone and e-mail (I prefer e-mail) to answer questions. In fact, Jeff was very sick right after I bought the car and he still managed to respond. I really appreciated Jeff's attention to my needs. I never felt he was trying to push over stocked cars on me. Jeff even synched up my cell phone Bluetooth for me! Yes - I had a great experience purchasing my new 2012 Camry. Thank you. Bill Gosse More

Jeff Vicari made sure that we got exactly what we were looking for. He helped us along the buying process and it was great ! My wife and I have purchased 3 vehicles form Jeff and we will definitely go c looking for. He helped us along the buying process and it was great ! My wife and I have purchased 3 vehicles form Jeff and we will definitely go continue to go back. We also make sure that our friends go see Jeff. At Arlington Toyota, you can be sure that you will be treated with respect drive happy !! More

I walked into the dealership and was meet by my salesman I walked into the dealership and was meet by my salesman Jeff Vicari. Jeff was knowledgable, friendly,but most of all he seemed to care about wh I walked into the dealership and was meet by my salesman Jeff Vicari. Jeff was knowledgable, friendly,but most of all he seemed to care about what i wanted. A Completly different experince than the first dealership that i went to. We drove many cars and looked at many different options. I have bought over 20 cars over the years and this was by far the best buying experince i have ever had. i would definitely recommend the dealership and Jeff Vicari to anyone looking for a new or used car!!! More

It was my first time entering the dealership and I couldn't be more happier that I did. I was greeted at the door by Jeff Vicari. He was a friendly person with a great personality who had a vast kno couldn't be more happier that I did. I was greeted at the door by Jeff Vicari. He was a friendly person with a great personality who had a vast knowledge of the vehicles I was looking for. He even helped in securing the proper financing my wife and I needed. I usually have terrible experiences at car dealerships, however, this was the exception to that rule. Jeff made the experience worth walking in that day I will look forward to keeping that relationship and buying more vehicles from the dealership. More

This dealership is a joke. I went here to purchase a used vehicle, was there until after close, and still did not drive home with a vehicle. The place is huge, new, and gorgeous, but they are not willing to vehicle, was there until after close, and still did not drive home with a vehicle. The place is huge, new, and gorgeous, but they are not willing to make a deal worth you buying a car. They had a certified car on the internet that I desired to purchase, but whenI attempted to purchase the vehicle, they had an additional charge of $795.00 for the certification. This practice seems a little suspect because there is no disclaimer anywhere on the page for the charge. They only disclosed that there was a fee for certification after I began the process to purchase. Also, I was told by the salesperson that based on my credit score I qualified for the 1.9% financing to purchase the car. The finance guy returns later with the sales guy and informs me that I MAY not qualify for the 1.9% financing, and may have to purchase the car at a higher interest rate, which would make my desired monthly payments increase. I decided not to purchase a car from them, and would advise anyone else out there the same. Don't be fooled by the glamour of the dealership. They want your business, but is not willing to give you a deal on their cars. More

I called this dealership after I was given the run-around by another dealership. I called and asked for a manager. I was connected with Steve Hemmer, the Service Director, I explained to him my issues with h by another dealership. I called and asked for a manager. I was connected with Steve Hemmer, the Service Director, I explained to him my issues with he other dealership, and also read to him the report that the other dealer gave me on my 6 year old car. He assured me that we would look at each issue that was raised and assured me that he would get to the bottom of everything. He put my mind at ease as we discussed all of the potential issued. He was so compassionate and sincere in his words. He completely put me at ease. I brought my car in, and met with him. He assured me once again to not worry about anything. He had one of his employees put the vehicle on the lift and proceeded to go line by line through the concerns that were raised by the other dealership. After all of this, there was only one concern that was valid. I am always so concerned with going to the dealership, for fear of being taken advantage of. I will never trust another shop, he and his crew have restored my faith, and have also earned a loyal customer. I will tell all of my friends. Thank you Arlington Toyota's Service Department. You guys are top notch. More

My experience with Jeff Vicari was the best car buying experience I could have asked for. I was very nervous since this was my first time buying a car. I had a specific budget in mind and Jeff allowed m experience I could have asked for. I was very nervous since this was my first time buying a car. I had a specific budget in mind and Jeff allowed me to look for cars that would work for me. I ended up buying a Venza and I love it. If anyone wants to have a fun time buying a car without all the pressures this was the place. Jeff made me feel comfortable with my decision and was able to answer all my silly questions. My parents ended up buying two cars from Jeff a few weeks after I bought mine. It was very easy dealing with Jeff and all the people at Arlington Toyota. I want to thank all of them for making my new car experience amazing. More

Not a good experience at all. The email from internet sales said they will beat any price by $200. So went to dealership and did test drive then asked for the final price. They provided price quote. Told sales said they will beat any price by $200. So went to dealership and did test drive then asked for the final price. They provided price quote. Told them got a internet quote from other dealership, Meeraj collected the quote details from me, i waited for more than 30 mins.. and finally showed up saying we will match it. I told him your internet sales guy said he will beat the price by $200. He said he will check with the Sales Manager and will get back. He never showed by. Meanwhile Tim just showed up and gave a lot xx. Then for a while no one showed up. So i decided to walk out. On the way out met the Sales Manager and he gave the same xx. Finally he said he would beat the price by $200. I din't like the attitude of the Manager the way he said was not good. I would have bought the car write then if he would have treated me as a valued customer but none of the guys in the show room treated me like that. My sincere advice is stay away from this dealership. The showroom has bunch of rude people and i believe showroom/toyota pays them for being rude. More