Arlington Toyota

Ken listens and communicates very well. I feel he understands the problem, and gives me an accurate estimate of cost and wait time. I will be back, even with my older model Toyota. understands the problem, and gives me an accurate estimate of cost and wait time. I will be back, even with my older model Toyota. More

The staff was personable and informative. I did not have to wait long for the service to be done. This dealership has a comfortable waiting area so I was able to relax while I waited for the work to be comp to wait long for the service to be done. This dealership has a comfortable waiting area so I was able to relax while I waited for the work to be completed. More

Great place to have good work preformed on your vehicle. Fast friendly and efficient. Would recommend dealership and service to anyone looking too purchase a car. They explain what the problem is if any an Fast friendly and efficient. Would recommend dealership and service to anyone looking too purchase a car. They explain what the problem is if any and keep you informed. More

Our sales rep was friendly, patient, helpful. Main reason we chose to buy from this dealership was because the sales rep was easy to work with and he was not pushy. Dealership is large, clean, and folks are we chose to buy from this dealership was because the sales rep was easy to work with and he was not pushy. Dealership is large, clean, and folks are friendly. More

I am so sorry I bought my car from there. The car is only 4-5 months old and I have paint issues. The car is under warranty and even I bought the extended one for 100,000 miles. The car is magnetic grey. For 4-5 months old and I have paint issues. The car is under warranty and even I bought the extended one for 100,000 miles. The car is magnetic grey. For this guy (Jeff Tybon) it is completely normal and in his words every brand new car has such imperfections such as white spots showing in the paint, sand or dust trapped in the paint while the car was painted by the factory and these sand pieces in the paint go out only when you attempt to wipe the water from the car after washing it. I completely understand that I am not a paint professional but I also know that it does not sound normal to have such defects in the car only after 4-5 months. The only thing these guys know is touchpainting. The clear coat seems so thin that it scratches from the wind. Is it normal to be afraid to wash the car because scratches will appear or that another piece of a sand will go off and the primer will show beneath it? In his words all these are very minor imperfections. What about when all the paint starts peeling off? Again minor imperfections. I am hesitating if not to cancel that extended warranty since the warranty means nothing at all, only extra money each month and probably each defect in the car will be explained as a minor imperfection. More

Staffs are very helpful. Our agent Mr. August is very knowledgeable and accomodating. Their finance dept are really great and friendly. Facility is top notch. knowledgeable and accomodating. Their finance dept are really great and friendly. Facility is top notch. More

It was a great new car buying experience, there was no pressure, all my questions were answered and everyone was really nice to deal with. pressure, all my questions were answered and everyone was really nice to deal with. More

I have visited to Arlington Toyota and I met a sales representative named Ali and he took around 30 minutes to start explaining about new vehicles, then we had a vehicle test drive, later I met manager representative named Ali and he took around 30 minutes to start explaining about new vehicles, then we had a vehicle test drive, later I met manager there named one more Ali, I didn't liked his attitude at all, he was asking questions about credit report like cops asking a criminal, then i reported to his higher manager then I got a good hospitality Later I told Ali I didn't liked his attitude then he answered saying you are most welcome to leave the showroom and showed me the exit doors More

Jerry Gerard was the most friendly, non pushy salesman I have come across. I feel the deal he gave us was very good, he beat CarMax. From the moment I walked in the door every person I encountered was ver have come across. I feel the deal he gave us was very good, he beat CarMax. From the moment I walked in the door every person I encountered was very friendly and again not pushy. I would recommend you to family and friends for sure. Thank you for all your help in buying my new SUV. Your place was also very comfortable, clean and large. GOOD JOB!!!!!!! More