Arlington Toyota - Service Center

Went into service department and was treated with nothing but professionalism. I didn’t have an appointment but I was told it was okay and they got me a ride home. but professionalism. I didn’t have an appointment but I was told it was okay and they got me a ride home. More

Grease hand prints on hood and out side and in side of door. Took a long time even with appointment . Even this review page is really bad . You have to leave 25 words. door. Took a long time even with appointment . Even this review page is really bad . You have to leave 25 words. More

Derrin Drago was my service advisor and took care of my need for an alignment for my Tundra from the moment I arrived until he called me to tell me it was ready. He was very courteous and professional, an need for an alignment for my Tundra from the moment I arrived until he called me to tell me it was ready. He was very courteous and professional, an exemplary employee. More

Derringer Drago met me with welcoming smile when I entered the service area, introduced himself and fully explained what service was being done that day. He directed me to the new facility after answe entered the service area, introduced himself and fully explained what service was being done that day. He directed me to the new facility after answering some questions about the icons and how to manipulate the functions. I was impressed by his customer focus. More

Car was dropped off in the morning no appointment but 25,000 mile check up done within 2 hours. Could say more but no room 25,000 mile check up done within 2 hours. Could say more but no room More

I had to take my car in for its first service and it was an incredibly easy experience. I dropped my car and a couple hours later it was done. The new facility is also very nice. an incredibly easy experience. I dropped my car and a couple hours later it was done. The new facility is also very nice. More

My car needed a 90,000 mile service. I was a walk in on Saturday morning at 7 am. An Uber service provided me a ride home (paid my Toyota). By 10AM I received a text that my car was ready. All the employe Saturday morning at 7 am. An Uber service provided me a ride home (paid my Toyota). By 10AM I received a text that my car was ready. All the employees were efficient and helpful. The new service department was spacious and clean. More

Customer experience was great from a new dealer location, Service was diagnosed accurately and completed in timely manner as presented by the Service Rep. The physical move impacted a couple of the extras p Service was diagnosed accurately and completed in timely manner as presented by the Service Rep. The physical move impacted a couple of the extras previously experienced, ie. complementary coffee and popcorn in the visitors lounge along with a quick car wash upon completion and delivery back to the customer. More

Great service. The service rep was very friendly and courteous. Alisa answered all my questions and was knowledgeable. The service was quick and easy. Great courteous. Alisa answered all my questions and was knowledgeable. The service was quick and easy. Great More

Mike Sandalin did a great job getting my highlander serviced. I waited in the waiting area and it was ready when promised a short time later. serviced. I waited in the waiting area and it was ready when promised a short time later. More