Armory Chrysler Jeep Dodge Ram FIAT of Albany

Jerome is a great person to work with at this dealership. My husband went in to look at a new Jeep and Jerome was the only person to look up at him and greet him when he walked in. A few days later I went My husband went in to look at a new Jeep and Jerome was the only person to look up at him and greet him when he walked in. A few days later I went with my husband to sit down and talk to Jerome about purchasing the wrangler my husband had picked out. Jerome made sure that we got to see and drive all of the possible vehicles before we made a final decision. We felt very comfortable with Jerome, in fact, because of how knowledgable and informative he was, both about the cars and about the financing options, we ended up purchasing 2 new cars that day!! My husband picked out a 2013 wrangler and I picked out a 2013 compass. I would definitely return to this dealership again and have already told family, friends and acquaintances to ask for Jerome if they go there because of his outstanding customer service. Great experience! We also appreciate all of the work Chris put into aquiring our loans from a local bank. It was a seamless process for us and Chris took the time to make sure we understood all of the terms, thanks again! More

I started my contact with Armory by filling out the form on their website requesting more information about a car I saw in their inventory... I was travelling for work at the time and looking late in the ev on their website requesting more information about a car I saw in their inventory... I was travelling for work at the time and looking late in the evening so I was trying to get a head start on the shopping process. Brie DInsmore called me the next morning and was nothing but helpful and friendly. I told her I was tight on time and had a good idea what I wanted so she said she could set me up with a firm appointment and would pick someone with specific knowledge of the Dodge Charger for me... That led me to Ron Usenza... he was free and waiting specifically for me when I got there as Brie had promised. All he did at the first step was verify the car I had asked about on the web and went right off onto the lot and pulled it up to the door. He was clearly vey knowledgable and interested in the car but when I told him I had done my research and thought I knew what I wanted he let me do my own exploring until I had a question... and the few I had he was quick with the answer. It was a relaxed experience and more than anything I never felt I wasn't in charge of what happened next. That was the best of all. No BS about other people who might be looking at the car or how these fly out the door.. which I am sure Dodge Chargers do now that I have one. I did get my financing at the dealership... Brendan Mclean did the deal and the paperwork and just like the first two steps I never thought for a minute I wasn't calling the shots on the money end. They spelled out the options and left it up to me to choose. Everything was clear and I never wondered for a moment what they were doing.... Finally... and to me this was the most amazing thing... they got the plates on it... cleaned up and detailed... and paperwork all done the same day... once I made the decision they did everything they could to get me going as soon as possible. I left the same day with the car I wanted and my iPhone already paired to the car... Thanks Ron. Highly recommended!!!! More

Harry was wonderful to work with. He was knowledgeable and helpful during the buying process! I will recommend anyone thinking about purchasing a Dodge to go to him. It was by far the best car purchase and helpful during the buying process! I will recommend anyone thinking about purchasing a Dodge to go to him. It was by far the best car purchase experience I have ever had. More

Great salesman easy to work with. Price was fair, vehicle was exactly what i was looking for.I would definitely purchase another vehicle from him in the future. was exactly what i was looking for.I would definitely purchase another vehicle from him in the future. More

Kevin Hoagland and John Neet are great To work with Kevin Hoagland and John Neet are great To work with .they go out of their way to help you out . They truly appreciate your business and referrals . T Kevin Hoagland and John Neet are great To work with .they go out of their way to help you out . They truly appreciate your business and referrals . They have always stood behind the vehicles they have sold to me over the years new or used. If your looking for a car buying experience that is extremely enjoyable head over to Armory Garage and ask for John Neet or Kevin Hoagland and they will steer you in the right direction .KUDOS to the whole Armory staff More

I went to Armory on the recommendation of a friend and I couldn't be more pleased! I had the unfortunate situation of being "upsidedown" on my car loan and with the help of Brie and Joe D., I was not only a couldn't be more pleased! I had the unfortunate situation of being "upsidedown" on my car loan and with the help of Brie and Joe D., I was not only able to get out of that loan, but into a brand new car! I shopped for months and other dealers didn't have much to offer and what they did offer were way over priced, high mileage used cars! Beyond that, even other salespeople were friendly and accommodating. The whole experience was great and I will definitely be back, as well as recommend Armory, Brie and Joe D. to anyone I know who is looking for a car! More

I have dealt with this dealership for 20 plus years and have always been treated with respect and courtesy.With people like John Neet and Kevin Hoagland you cant lose.They are always looking out for the we have always been treated with respect and courtesy.With people like John Neet and Kevin Hoagland you cant lose.They are always looking out for the welfare of their customers. You never feel like that are pushing you to purchase a vehicle they let you make the decision at your own pace. If they don't have a vehicle you are looking for they will go out of their way to find that vehicle for you.KUDOS to you. More

Our experience was great. in fact the whole process was so stress free, that my wife and myself both ended up buying 2 new vehicles. Jerome Rucker should be commended for his exceptional customer service a so stress free, that my wife and myself both ended up buying 2 new vehicles. Jerome Rucker should be commended for his exceptional customer service and dedication. He's a real asset to your sales team. I'll be a customer for life. Sincerely Mr. Steve Howard More

bob is the first dealer who explained fulley all the options of the vehicle in the language that I could understand.He is without any question the best dealer I have ever dealt with. I have dealt with a options of the vehicle in the language that I could understand.He is without any question the best dealer I have ever dealt with. I have dealt with a lot of dealers over the years. More

I have to say that each time i visit Armory Garage both John Neet and Kevin Hoagland are always around to assist. I have purchased approx 20 vehicles @ Armory over the last 20 years along with numerous ref John Neet and Kevin Hoagland are always around to assist. I have purchased approx 20 vehicles @ Armory over the last 20 years along with numerous referrals and every experience has bee outstanding for both myself and those I have referred. More