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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

January 10, 2020

Great Service Always on the spot with service! My climate icons was not working and they ordered a new radio and it came in very quickly and they called me right a More

by LORLONES
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 14, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! Thank you again for choosing Arnie Bauer Buick GMC and we hope to see you again.

January 09, 2020

Great Service Working with my salesman over the past 3 years has been great. Called him about moving into a new lease and the car was ready the next day! More

by EASIN-E
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Thomas Sinon
Jan 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

January 08, 2020

Came in to have my car serviced. I worked with Adam he provided great service. He was able to answer all the queations and concerns that I had about my car. More

by Janie Barksdale
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Jan 10, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're so glad to hear that we could provide you with a five star service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

January 04, 2020

Outstanding service Very friendly and helpful. No pressure sales. Even offered to drive my old car to my home so I could get both cars back that night. More

by KDIGGER65
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're so glad to hear that we could provide you with a positive service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

January 01, 2020

Quick and fair. Norm is very well informed on vehicles and a pleasure to work with. He is honest and truly seems eager to please. I will be back. More

by RRIAG
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We set high expectations for ourselves so it's gratifying to see you had such a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

December 30, 2019

Always Satisfied Quality Service. Timely. Goes the extra mile to ensure that needs are met. Very thankful and would recommend to family and friends. Thank you, again More

by HEAVENLY03
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Adam Estes
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're so glad to hear that we could provide you with a great service experience. Please let us know if there is anything else you may need from us; we're always happy to help! Take care!

December 30, 2019

Very efficient My car was taken back right away. Everything was explained well. Service was quick. And everyone was courteous. The lounge had a power bank, water and More

by trmorris74
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
The cashier, Adam Estes
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We're so happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

December 30, 2019

Mike Werner is the consummate professional. I have had the pleasure of working with Mike Werner for several years and he is the best. He is thorough in explaining the work to be performed and is More

by FRANKIE159
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Werner, Adam Estes
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is dedicated to providing you with the best service experience so we are pleased to hear you found that to be the case during your visit. If there is anything else we can do for you, please do not hesitate to reach out. We hope you have a great day!

December 27, 2019

Always a great experience Service team members are always friendly, honest and quick to address my issues with vehicle. Provide recommendations for current and future visits. A More

by DMIRANDA0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Gomez, Bret Pechtold, Thomas Sinon, Adam Estes, Bill Neibert
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

We set high expectations for ourselves so it's gratifying to see you had such a positive experience with us. Please don't hesitate to give us a call or stop by if there's anything else we can help you with. Have a wonderful day!

December 24, 2019

As always, the service was great My usual server person, Bill Niebert, was very professional. He gives good advice. I am always pleased with the results. This is my 6-8(?) Cadillac f More

by SMCCROWEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Jan 08, 2020 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you so much for letting us know how we did. We're so happy to hear that you had a great experience with us. We truly appreciate your business and hope we can continue to be of service to you in the future. Take care!

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