Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,092 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
Showing 2,092 reviews
December 12, 2019
Very badly service I dont like how they treat us we wonts to go by capitol one and before we buying this car we said this for salesmen thene finacing guy he said we apor I dont like how they treat us we wonts to go by capitol one and before we buying this car we said this for salesmen thene finacing guy he said we aporove for 6.4 % fron citizen bank and we said why citezen if we wants by capitol ..thhene he go bu capitol and we have 4.5 % so after couple days i check my credit and he also try us bank chase bank and couple others and my sciring go down 15 pointą ..very bad service hare it ...and some time salesman he took another person and he not interesting about us so much we are waiting for everytjing very teribie guy very bad salesman ... More
by TMMASONRY1
Verified CustomerEmployees Worked With
Alyssa Gomez, David Brdar
Helpful December 12, 2019
First oil change They treat you very well quick service with a smile,very knowledgeable. My first was awesome so I knew I was coming back to purchase a vehicle They treat you very well quick service with a smile,very knowledgeable. My first was awesome so I knew I was coming back to purchase a vehicle More
by TIMOTHY.7214
Employees Worked With
Adam Estes
December 12, 2019
Arnie Bauer never disappoints Never had a bad experience at Arnie Bauer. Friendly, courteous and professional from start to finish. There’s a reason they’ve been in business for Never had a bad experience at Arnie Bauer. Friendly, courteous and professional from start to finish. There’s a reason they’ve been in business for over 70 years. More
by KUKIMBIA
Employees Worked With
Mike Werner
December 11, 2019
Worst Service Department Ever Overpriced Work, Terrible Customer Service & Lack Of Respect Toward Customers! This Is The Last Dealer That i Would Ever Take My Car To Again For Anyt Overpriced Work, Terrible Customer Service & Lack Of Respect Toward Customers! This Is The Last Dealer That i Would Ever Take My Car To Again For Anything! More
by BatManBuick
Employees Worked With
Bill Featherston, Adam Estes
December 11, 2019
Could not ask for more In on monday evening home Tuesday evening repairs done. Great loner car to get to work with. I just made one phone call to Bill and he took care of ev In on monday evening home Tuesday evening repairs done. Great loner car to get to work with. I just made one phone call to Bill and he took care of everything. Could not ask for better service. More
by Cmic
Employees Worked With
Bill Neibert
December 10, 2019
Gift for wife The service and price was very affordable and David made sure I got the best deal as with the previous vehicle I purchased before this one The service and price was very affordable and David made sure I got the best deal as with the previous vehicle I purchased before this one More
by BIGPOP5-0 @ att.net
Employees Worked With
Alyssa Gomez, David Brdar
December 10, 2019
Went in for service Service dept is amazing! The mechanic even came out to talk to me and the sales dept is awesome as well. They listen to your wants and needs and aren’ Service dept is amazing! The mechanic even came out to talk to me and the sales dept is awesome as well. They listen to your wants and needs and aren’t pushy and won’t stalk you like other dealerships! More
by KeriV
Employees Worked With
Norm Mitchell, Bill Neibert
December 10, 2019
Good Professional Service I greatly appreciate the service provided by my service guy Bill Niebert. Bill is always helpful, patient, and professional when I bring I my vehicle I greatly appreciate the service provided by my service guy Bill Niebert. Bill is always helpful, patient, and professional when I bring I my vehicle for service. Bill is one of the main reason that I continue to come to the Arnie Bauer,Matteson location for car service. Bill keep up the positive attitude and spirit. Thank you! More
by KYNITHIA
Employees Worked With
Bill Neibert
December 10, 2019
Complimentary Service Appt Great service! Scheduling was easy, service was timely and the appointment overall went well. Mike was also great!! He registered my vehicle quickly Great service! Scheduling was easy, service was timely and the appointment overall went well. Mike was also great!! He registered my vehicle quickly and kept me informed. Easy, breezy! More
by reginayorear
Employees Worked With
David Brdar, Mike Werner
December 09, 2019
This is what good service is like. As always..service was great, fast and easy. All of the guys in the service dept are knowledgeable, polite and always go above and beyond!! As always..service was great, fast and easy. All of the guys in the service dept are knowledgeable, polite and always go above and beyond!! More
by tommyg628
Employees Worked With
Mike Werner, Adam Estes
