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Arnie Bauer Buick GMC Cadillac
Matteson, IL
2,106 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area.
Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 2,106 reviews
December 30, 2019
Very efficient My car was taken back right away. Everything was explained well. Service was quick. And everyone was courteous. The lounge had a power bank, water and My car was taken back right away. Everything was explained well. Service was quick. And everyone was courteous. The lounge had a power bank, water and coffee and the TV was on ESPN More
by trmorris74
Verified CustomerEmployees Worked With
The cashier, Adam Estes
December 27, 2019
Always a great experience Service team members are always friendly, honest and quick to address my issues with vehicle. Provide recommendations for current and future visits. A Service team members are always friendly, honest and quick to address my issues with vehicle. Provide recommendations for current and future visits. Always have a positive attitude when discussing any issues I may have. More
by DMIRANDA0
Employees Worked With
Alyssa Gomez, Bret Pechtold, Thomas Sinon, Adam Estes, Bill Neibert
December 24, 2019
Great Service ...got towed in by my insurance company after waiting on the expressway for 21/2 hours was not in a good mood but Dave in the service departme Service ...got towed in by my insurance company after waiting on the expressway for 21/2 hours was not in a good mood but Dave in the service department got my car diagnosed and fixed right away while I waited! Would Highly recommend them to everyone I know!!! More
by Smiley1
Employees Worked With
Dave Steffen
December 24, 2019
As always, the service was great My usual server person, Bill Niebert, was very professional. He gives good advice. I am always pleased with the results. This is my 6-8(?) Cadillac f My usual server person, Bill Niebert, was very professional. He gives good advice. I am always pleased with the results. This is my 6-8(?) Cadillac from Arnie Bauer. More
by SMCCROWEY
Employees Worked With
Bill Neibert
December 23, 2019
Mike and my Bumper! I took my car in to get the bumper fixed. Mike Werner was so pleasant, so helpful and extremely timely. I had absolutely no issues with the way everyt I took my car in to get the bumper fixed. Mike Werner was so pleasant, so helpful and extremely timely. I had absolutely no issues with the way everything was handled and Mikes attention to deal and customer service was absolutely AMAZING. More
by Mcneildavid389
Employees Worked With
Mike Werner
December 20, 2019
Great Customer Service Did not offer car wash in service department. So I was a bit disappointed about that. I did not bring it up because I am used to it being done automat Did not offer car wash in service department. So I was a bit disappointed about that. I did not bring it up because I am used to it being done automatically More
by RENEE.ERVIN
Employees Worked With
Henry Horton, Mark Diehl
December 19, 2019
Great I had an appointment at 9:15 for an oil change. I was assisted by Mark. He is very good. Mark goes everything that was done and also let's you know w I had an appointment at 9:15 for an oil change. I was assisted by Mark. He is very good. Mark goes everything that was done and also let's you know what your car needs. More
by HMB1946
Employees Worked With
Mark Diehl
December 18, 2019
Great Place, Great Service, Great people! I have purchased many cars and trucks from the Bauers. They are always striving to provide the best service and the best prices. give them a shoot you I have purchased many cars and trucks from the Bauers. They are always striving to provide the best service and the best prices. give them a shoot you wont be disappointed! More
by BRYAN43
Employees Worked With
Alyssa Gomez, Bret Pechtold, Chase Pickett
December 18, 2019
We bought a used Cadillac. We drove 2 hours to look at a 2017 Cadillac CT6 which we ended up buying. Rick Vanderlaan was our salesman. He had the car ready for a test drive as s We drove 2 hours to look at a 2017 Cadillac CT6 which we ended up buying. Rick Vanderlaan was our salesman. He had the car ready for a test drive as soon. As we arrived. He was knowledgeable, friendly and extremely helpful. All things that made our experience with Arnie Bauer worthy of 5 stars. Trina was also wonderful to work worth. Both Rick and Trina clearly know how to read their customers and did not waste our time. More
by SARABACH
Employees Worked With
Rick Vanderlaan, Trina
December 17, 2019
Oil change I went to Arnie Bauer for oil change. I was met with curtesy and great service. A suggestion of a wheel alignment and was taken. Great customer servi I went to Arnie Bauer for oil change. I was met with curtesy and great service. A suggestion of a wheel alignment and was taken. Great customer service. More
by hollyhood5148
Employees Worked With
Mark Diehl
