
Arnie Bauer Buick GMC Cadillac
Matteson, IL
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:30 AM - 6:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 6:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 6:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Great Service Very user friendly! Comfortable waiting room. I appreciate the escort home service. Dialogue with driver home was very pleasant and professional. I Very user friendly! Comfortable waiting room. I appreciate the escort home service. Dialogue with driver home was very pleasant and professional. I would definitely recommend your service to others and I will be a repeat customer myself. More
Over and above I had stopped in to purchase a replacement antenna for my Enclave, but soon realized that I couldn't reach it to re-attach the part. One of the servi I had stopped in to purchase a replacement antenna for my Enclave, but soon realized that I couldn't reach it to re-attach the part. One of the service techs saw my efforts, came over and offered to help. In a matter of minutes, he had the antenna attached and I was back in business. That's what I call "over-and-above" service! More
Recall on transmission The transmission was recalled for a bad command module, it was replaced and recalibrated and I have had no problems with it so far Arnie Bauer contac The transmission was recalled for a bad command module, it was replaced and recalibrated and I have had no problems with it so far Arnie Bauer contacted me by phone and advised me of the recall. More
Satisfied Customer They were very helpful and patient with me getting into a new lease, and with a new vehicle that I like much better than the previous one! They were very helpful and patient with me getting into a new lease, and with a new vehicle that I like much better than the previous one! More
1st rate treatment Treated extremely well by Alex would recommend him to everyone! Extremely happy with my purchase and will come back again when I’m looking to purchase Treated extremely well by Alex would recommend him to everyone! Extremely happy with my purchase and will come back again when I’m looking to purchase in the future. More
Car damage My car was scratched on the drivers side and when you open the driver door it pops between the door seam and front panel, same when you close it. It w My car was scratched on the drivers side and when you open the driver door it pops between the door seam and front panel, same when you close it. It was not in that shape before we brought it in, your personal that sign in the car would have said something More
Fantastic Experience! Alyssa took care of me and was absolutely awesome! She took her time with me and patiently reviewed all of my options until we found the one that work Alyssa took care of me and was absolutely awesome! She took her time with me and patiently reviewed all of my options until we found the one that worked best for me. She also took care of my existing lease which was a tremendous help! Their price on the vehicle I purchased was also the lowest in a 200 mile radius, and had less miles than the rest! Jeff in finance was very knowledgeable, professional and FAST. Chase deliverd the vehicle to me and was very thorough when explaining how to use all the options in my bee CTS. From start to finish, Arnie Bauer greeted an amazing car buying experience. Go see them! More
Unprofessional attention They promised to deliver certain things and they don't do it. Darren Bauer is unscrupulous businessman Don't trust anybody at this dealership. A very They promised to deliver certain things and they don't do it. Darren Bauer is unscrupulous businessman Don't trust anybody at this dealership. A very poor experience and trying to buy a car More
Mark was great! Mark kept me informed about everything and explained the problems every step of the way. Having that information was very helpful and alleviated all t Mark kept me informed about everything and explained the problems every step of the way. Having that information was very helpful and alleviated all the frustration in the month it took to fix my car More
First time customer My first Cadillac and my first experience at Arnie Bauer, a good experience all around. Service appointment was very easy to make and service wrighter My first Cadillac and my first experience at Arnie Bauer, a good experience all around. Service appointment was very easy to make and service wrighter was very pleasant and helpful. More