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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews
Arnie Bauer Cadillac Buick GMC is proud to serve our customers around the Matteson area and worldwide as your certified dealer. At Arnie Bauer Cadillac Buick GMC we strive to provide automotive products and services of unmatched quality. We are voted as the best place to buy your new or used vehicle year-after-year and also voted the best for service including the quick lube and car wash center. Arnie Bauer Cadillac Buick GMC, your certified dealer, serving the Matteson area. Whether you're shopping for a new car, looking for parts and accessories, looking for a great place to buy tires with a price match guarantee or need to have your vehicle serviced, you'll find what you need at Arnie Bauer Cadillac Buick GMC.
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5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

June 03, 2019

Great Service Very user friendly! Comfortable waiting room. I appreciate the escort home service. Dialogue with driver home was very pleasant and professional. I More

by dgordond
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Featherston
Jun 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We try to ensure quality customer care by providing comfortable facilities and friendly service to our guests. It's good to know that we were able to meet this commitment during your visit. We look forward to seeing you next time!

June 03, 2019

Over and above I had stopped in to purchase a replacement antenna for my Enclave, but soon realized that I couldn't reach it to re-attach the part. One of the servi More

by PJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Jun 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We go above and beyond to ensure that our customers leave our establishment feeling satisfied and well taken care of. We appreciate you taking the time to leave us this feedback. Hope to see you soon!

June 03, 2019

Recall on transmission The transmission was recalled for a bad command module, it was replaced and recalibrated and I have had no problems with it so far Arnie Bauer contac More

by fish216600
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Norm Mitchell, Mark Diehl
Jun 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for the review! We're happy to hear that you were satisfied with the service we provided. Have a nice day!

June 03, 2019

Satisfied Customer They were very helpful and patient with me getting into a new lease, and with a new vehicle that I like much better than the previous one! More

by Al
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed?, Greg Parker
Jun 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We’re glad you found our staff to be so helpful and patient. We are here to support you through your purchase every time. Have a great day!

June 03, 2019

1st rate treatment Treated extremely well by Alex would recommend him to everyone! Extremely happy with my purchase and will come back again when I’m looking to purchase More

by ALPHAMAN29
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Alex Cleetus
Jun 12, 2019 -

Arnie Bauer Buick GMC Cadillac responded

We really appreciate your positive review! It's good to know that you felt well taken care of during your visit. Come see us again!

May 31, 2019

Car damage My car was scratched on the drivers side and when you open the driver door it pops between the door seam and front panel, same when you close it. It w More

by kcleft1
Recommend Dealer
No
Employees Worked With
Bill Featherston, Mark Diehl, Mike Werner, Adam Estes, Bill Neibert, Jessica McCormick
Jun 19, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, thank you for leaving a review. If you have any questions or concerns regarding your previous visit with us, please feel free to reach out and give us a call. We would love the opportunity to improve your experience. Have a great day!

May 29, 2019

Fantastic Experience! Alyssa took care of me and was absolutely awesome! She took her time with me and patiently reviewed all of my options until we found the one that work More

by JTAMBURRANO
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff (finance) & Chase (delivery), Alyssa Farkas
Jun 02, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we work for 100% satisfaction, and it is great to see you had such a positive experience with us. Our team strives to deliver excellent service, and are glad you found this to be the case during your visit with Alyssa and Jeff. If you have further needs or questions, please feel free to reach out! Safe travels!

May 28, 2019

Unprofessional attention They promised to deliver certain things and they don't do it. Darren Bauer is unscrupulous businessman Don't trust anybody at this dealership. A very More

by PAUL@KLEENTEEM.COM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Thomas Sinon
Jun 14, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to leave us feedback about your experience with us. We would like the opportunity to address your concerns. Please reach out to us directly at (712) 202-5328 when you have a chance. Thank you, and we look forward to hearing from you.

May 27, 2019

Mark was great! Mark kept me informed about everything and explained the problems every step of the way. Having that information was very helpful and alleviated all t More

by Sandra
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
May 29, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Thanks for highlighting our staff who were able to create a pleasant experience for you. Our team works together to complete service to your satisfaction. We hope to see you soon!

May 25, 2019

First time customer My first Cadillac and my first experience at Arnie Bauer, a good experience all around. Service appointment was very easy to make and service wrighter More

by Caddynewbie#1
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sierra, Mark Diehl
May 27, 2019 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're glad to hear you enjoyed your visit. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

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