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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,092 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,092 reviews

August 24, 2021

Mark explains so well of what's going on with my car. He even let's me know when I don't need different services. My car is always ready before the time he gives me. Thanks BUICK!!! More

by twyle2120
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
August 24, 2021

Worker talked to me like I was trying to steal money from the company for receiving a free oil change because of a mistake theymade More

by ash
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessica McCormick
Aug 26, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Good afternoon. We do apologize for any misunderstanding or inconvenience. When you have a moment can you please contact Jessica at 708-720-7363 to better assist you. We would like to know more on this mishap. Thank you .

August 23, 2021

I have taken my car in for services three times the last year. Great prices, fast and professional. I will back again for my next oil change More

by Ski
Recommend Dealer
Yes
Employees Worked With
Vince
August 23, 2021

Made a reservation for a oil change received a reminder that morning showed up at service center they did not know who I was They asked who made the appointment More

by jnbvo
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Kukulka
August 20, 2021

Arnie Bauer Buick is my favorite service shop I purchased my Buick from there and I've been enjoying my Buick ever since the customer care team it's very in tune with what the customers need thank you Arnie More

by msmary318
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Aug 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Take care!

August 20, 2021

I have always received both professional and courteous service. The service is prompt as well as comfortable waiting areas. I would recommend Arnie Bauer to all of my friends and family. More

by JOHNKELLY103
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Fatima Yamout, Jonathan Larson
Aug 23, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.

August 19, 2021

Great experience, no pressure sales process. Easy test drive, easy transactions all the way around. From paperwork to financial office, everything was smooth. Cleaned up the car and delivered to my hous More

by jvcard
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lee Mora
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our staff is committed to providing each of our clients with the best automotive experience! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

August 19, 2021

Very great costumer service and does great work pleasant attitude always keeps the costumer updated and gives estimates before service overall very good costumer service More

by Nikki198231
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so pleased you enjoyed your visit to Arnie Bauer Buick GMC Cadillac! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 19, 2021

Clean professional dealership with an emphasis on customer satisfaction. The only area that could use some improvement would be their car washing station.....otherwise a very nice dealership. More

by slope80
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 19, 2021

Arnie Bauer is always quick professional and they get your car right back to you cleaned and accessible thank you for your service once again More

by Black ghost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Chistopher Baker
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arnie Bauer Buick GMC Cadillac!

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