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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.5
2,093 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,093 reviews

August 19, 2021

Arnie Bauer is always quick professional and they get your car right back to you cleaned and accessible thank you for your service once again More

by Black ghost
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry Horton, Chistopher Baker
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Arnie Bauer Buick GMC Cadillac!

August 18, 2021

I’m sorry that I only gave a 3 stars but it’s not there fault the computer can’t find the problem I’m just unhappy with Buick model cars the last two have made not another buck More

by demetruismckinley
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes, Bill Neibert, Jessica McCormick, Mark Snyder, David Steffan, Chistopher Baker, John Kukulka
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 18, 2021

Fast, great service with a smile. Clean facility and they always have complimentary coffee and bottled water. You can use the free wifi as well while you wait on your vehicle More

by MSYJ1977
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowland Laird, Mark Diehl, Adam Estes, Tiara Wright
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 18, 2021

They did a good job I left my phone on the counter and they put it away so l could find it problem solved thankyou More

by ELSIGLER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, JOSEPH Gromala, Chistopher Baker, Sydnie Nugent, Fatima Yamout, Jonathan Larson
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 18, 2021

Everyone at Arnie Bauer treats me like a vip! Love Mark Snyder & Dave the service boss. Clean bathrooms - awesome service. This is our 5th car purchased & serviced here. More

by ddrake24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Snyder, David Steffan
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!

August 18, 2021

No problem getting you in for. Service on your car…would like to have a loaner car if the work takes more than. 2 hrs More

by smallwood2963
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Henry , Adam Estes
Aug 20, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

August 17, 2021

My salesman was very good and knowable the sale when very smooth thank you Greg Parker I did not have wait all day and mad sure he made sure I knew what we were getting he made everything so easy for m More

by sheltonrita37
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Parker
Aug 18, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle! We hope to see you soon!

August 14, 2021

Efficient service, appreciate car wash as well. They always seem to exceed my expectations. I said all I have to say, okay the end blah, blah, blah. More

by brentclemmons
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Aug 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We're pleased to know we have been able to exceed your expectations and really help you out! Thank you for choosing Arnie Bauer Buick GMC Cadillac and we hope to see you again.

August 13, 2021

Good service friendly environment. Willing to explain the process thoroughly. Supervisor of managers was kind and appears to be a man of his word. Adam was very helpful and professional. Bill has always More

by piyow
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adam Estes, Bill Neibert
Aug 17, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, we are so happy to read such a great review about Arnie Bauer Buick GMC Cadillac! Feel free to reach out to us if you need anything. Have a wonderful day.

August 10, 2021

Adam was very knowledgeable I appreciate all of his helpHe made me feel comfortable he’s being a woman I’m going to get my work done with cars More

by Zeke
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl, Adam Estes
Aug 16, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thank you for your kind review; we are happy to pass along your comments to Adam here at Arnie Bauer Buick GMC Cadillac! Please let us know if there is anything else we can do for you; we are more than happy to help!

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