
Arnie Bauer Buick GMC Cadillac
Matteson, IL
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I always have the best service when dealing with the service department. A couple of times in the past the technicians have missed a couple of things. But I have never been charged for work that was not service department. A couple of times in the past the technicians have missed a couple of things. But I have never been charged for work that was not done. They also correct the issue. More
The service was excellent and professional. The employees were also observing all the protocols of covid 19. I do plan to return for future services. employees were also observing all the protocols of covid 19. I do plan to return for future services. More
This is my 7th Escalade since 2003...Norm has been a great salesman over all these years. My husband and I appreciate his personal attention and professionalism. He has always been informative and reso great salesman over all these years. My husband and I appreciate his personal attention and professionalism. He has always been informative and resourceful. He is knowledgeable and is we recommend him to anyone looking for car purchase. Outstanding! More
I was very satisfied with the service at Arnie Bauer. Toby assessed the damage to my car, and proceeded to move ahead to begin the repairs. The entire process took only 5 days!...I dropped off my car on Toby assessed the damage to my car, and proceeded to move ahead to begin the repairs. The entire process took only 5 days!...I dropped off my car on Monday, and picked it up on Friday. More
Absolutely a pleasure dealing with the staff at Arnie Bauer. The buying process was a breeze. Everyone was personable and friendly while remaining very professional. Bauer. The buying process was a breeze. Everyone was personable and friendly while remaining very professional. More
This was a good experience for buying my truck. I would recommend this dealership But I’m still waiting for a call on the step that were supposed to be on the and for them to be installed. recommend this dealership But I’m still waiting for a call on the step that were supposed to be on the and for them to be installed. More
Rowland is awesome! Each time that I’ve had him as my Salesperson he is professional, thorough, and the end results are in favor of the customer. Salesperson he is professional, thorough, and the end results are in favor of the customer. More
The sales person was great Greg Parker I told him what I wanted and he produced. I was concerned about the financing process still waiting for my car to be paid off from deal wanted and he produced. I was concerned about the financing process still waiting for my car to be paid off from deal More
I talked to Alyssa regarding my previous experiences with Arnie Bauer. She was super nice and professional. I had an issue that she worked with me to correct. She’s an asset to Arnie Bauer. Arnie Bauer. She was super nice and professional. I had an issue that she worked with me to correct. She’s an asset to Arnie Bauer. More