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Arnie Bauer Buick GMC Cadillac

Matteson, IL

4.2
2,099 Reviews

5525 Miller Circle

Matteson, IL

60443

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Showing 2,099 reviews

March 24, 2021

I always have the best service when dealing with the service department. A couple of times in the past the technicians have missed a couple of things. But I have never been charged for work that was not More

by MARCELLAHARPER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Neibert
Mar 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 24, 2021

Provided service in a very timely manner. It was less costly than quoted. I am sure we will use their service in the future, thanks. More

by TERRENCEGIBSONSR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chistopher Baker
Mar 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2021

The service was excellent and professional. The employees were also observing all the protocols of covid 19. I do plan to return for future services. More

by g2bay
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Diehl
Mar 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 24, 2021

This is my 7th Escalade since 2003...Norm has been a great salesman over all these years. My husband and I appreciate his personal attention and professionalism. He has always been informative and reso More

by ANOINAMD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeff and Luis, Alyssa Gomez, Norm Mitchell
Mar 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi there! We're so happy we were able to help you out! We sincerely value your business and look forward to your next visit!

March 23, 2021

I was very satisfied with the service at Arnie Bauer. Toby assessed the damage to my car, and proceeded to move ahead to begin the repairs. The entire process took only 5 days!...I dropped off my car on More

by wandalpatrick
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Toby
Mar 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 23, 2021

Absolutely a pleasure dealing with the staff at Arnie Bauer. The buying process was a breeze. Everyone was personable and friendly while remaining very professional. More

by Bfeather
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Angie Chalmers, Norm Mitchell, Alyssa Farkas, David Steffan, Jeff Grote
Mar 24, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

March 23, 2021

This was a good experience for buying my truck. I would recommend this dealership But I’m still waiting for a call on the step that were supposed to be on the and for them to be installed. More

by JLONGINI
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Henry Horton
Mar 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 23, 2021

Rowland is awesome! Each time that I’ve had him as my Salesperson he is professional, thorough, and the end results are in favor of the customer. More

by MA3279
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rowland Laird
Mar 25, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!

March 22, 2021

The sales person was great Greg Parker I told him what I wanted and he produced. I was concerned about the financing process still waiting for my car to be paid off from deal More

by DWATKINS173
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Greg Parker, Tiara Wright
Mar 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

Hi, thanks for your praise and kind comments about Greg. We sincerely thank you for the positive review, and look forward to seeing you again soon!

March 21, 2021

I talked to Alyssa regarding my previous experiences with Arnie Bauer. She was super nice and professional. I had an issue that she worked with me to correct. She’s an asset to Arnie Bauer. More

by MICHELBROWN25515
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alyssa Farkas
Mar 22, 2021 -

Arnie Bauer Buick GMC Cadillac responded

We want all our clients to have a comfortable and stress-free experience with us! We sincerely value your business and look forward to your next visit!

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