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Arrowhead Honda

Peoria, AZ

4.6
3,424 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,424 reviews

May 29, 2019

Professional and friendly in spite of construction going on. I was told that the service of my Civic would take 1-1/2 hrs, and it was completed on time. Antwon was professional and knowledgeable when answering More

by NanJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jun 05, 2019 -

Arrowhead Honda responded

NanJ, thank you for the 5 star review! Customer service is our top priority, and we are happy to hear Express Advisor Antwon Germany was able to provide you with such knowledge and professionalism. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 29, 2019

Transmission service Very good help, also was less time than quoted. Seth greeted me immediately and took care of everything. I would definitely recommend having him aga More

by AAA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Jun 05, 2019 -

Arrowhead Honda responded

AAA, thank you for the review. Our number one goal is customer satisfaction, and we are happy to hear Express Advisor Seth Ibarra was able to take such great care of you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 28, 2019

Oil change Antwon is awesome! Oil change was great and efficient. He also gave me further information on what else my car needed without being too pushy on sales More

by Liana M Silveira
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jun 06, 2019 -

Arrowhead Honda responded

Liana, thank you for the 5 star review! Our number one goal is customer satisfaction, and we are happy to hear Express Advisor Antwon Germany was able to provide such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 28, 2019

Great experience! Our first experience with this dealership wasn’t great, but we love Honda’s and decided to give them another shot. We lucked out and got paired up wit More

by EmilyRK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Galliani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Arrowhead Honda responded

EmilyRK, thank you for the review. Customer satisfaction is our top priority, and we are happy to hear Salesman Eric Galliani was able to provide such a pleasant experience for you and yours. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 28, 2019

Great Experience I work with Kyle Litteral through emails and had everything done before I got to the dealership. When I got to the dealership Kyle was in a meeting a More

by John84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex McDonald, Kyle Litteral
Jun 05, 2019 -

Arrowhead Honda responded

John84, thank you for the 5 star review! Our top priority is customer satisfaction, and we are happy to hear that Salesmen Kyle Litteral and Alex McDonald were able to team up and provide you with such an excellent experience. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 28, 2019

had a new battery installed I have given a 5 star rating because of the stellar service I received from the service advisor Brandon Whitaker. My 2018 Honda CRV wouldn't start one More

by carguyvinny6017
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker, Antwon Germany
Jun 05, 2019 -

Arrowhead Honda responded

carguyvinny6017, thank you for the 5 star review! Customer satisfaction is our number one focus, and we are happy to hear that Service Advisor Brandon Whitaker provided you with such stellar service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 27, 2019

Service Robert is always good with helping me see the condition of my vehicles and recommend the service needed. I seek him out for advise on the small and la More

by PT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 06, 2019 -

Arrowhead Honda responded

PT, thank you for the 5 star review! Our top priority is customer satisfaction, and we are happy to hear Service Advisor Robert Quintana was able to assist you once again. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 27, 2019

Beyond my expectation I had gotten into my vehicle only to discover difficulty starting due to what I believe to be possible battery problem. I called the service dept. in More

by brooksG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
not sure which Tom I spoke with, Kevin Proo
Jun 06, 2019 -

Arrowhead Honda responded

brooksG, thank you for the 5 star review! Customer satisfaction is our main focus, and we are happy to hear our Service team did not disappoint! Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 27, 2019

Clear A16 code No additional service issues found with vehicle, thanks, because some dishonest service technicians might have tried to charge for service not require More

by bluearmy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Jun 06, 2019 -

Arrowhead Honda responded

bluearmy, thank you for the review. Customer satisfaction is our number one focus, and we are happy to hear Service Advisor Dan Thomas was able to provide you such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 26, 2019

Excellent service department Thomas urbina is always extremely helpful and knowledgeable on the needs of my accord. I wouldn't have my car serviced anywhere else. I appreciate all More

by Da1tron
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brandon Whitaker
Jun 06, 2019 -

Arrowhead Honda responded

Da1tron, thank you for the 5 star review! Customer satisfaction is our main focus, and we are happy to hear Service Advisor Tom Urbina was able to provide you with such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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