Arrowhead Honda

Super service Found the problem and fixed it quickly under warranty. Was friendly and helpful during the whole process and gave a good explanation of the cause. Found the problem and fixed it quickly under warranty. Was friendly and helpful during the whole process and gave a good explanation of the cause. More

Great experience Professional, friendly, easy. Purchased new Honda in 2017 and have been bringing to service center each time needs servicing. We have been very ha Professional, friendly, easy. Purchased new Honda in 2017 and have been bringing to service center each time needs servicing. We have been very happy with the way we are treated at this service center. More

The best car purchasing experience... ever! Eric Galliani ensured the entire process, from first phone call to me driving off the lot in my new HR-V, was a positive experience. He provided all t Eric Galliani ensured the entire process, from first phone call to me driving off the lot in my new HR-V, was a positive experience. He provided all the information I needed to make an informed decision on whether I should purchase my leased vehicle or buy new. When I arrived at the dealership, the car I was interested in was already waiting for me. He not only took the time to answer all of my questions but provided answers to questions I hadn't even thought of asking. He's since followed-up, thanking me again for my business and telling me not to hesitate calling him if I have any questions at all. I can't say enough about the personal service provided, including the financing, which was the smoothest I've ever encountered. Thank you for a truly amazing car buying experience. More

Oil Change @ a Construction Site Was met at my car by Seth who I had talked to setting up my appointment for an oil change and associated related other maintenance. He took my keys, d Was met at my car by Seth who I had talked to setting up my appointment for an oil change and associated related other maintenance. He took my keys, directed me to the under construction waiting room where I had a cup of coffee and half a donut, began to read USA Today and Seth walked in and said my car was ready. He went over what had been done, what needed to be done and thanked me for being an Arrowhead Honda customer. Overall, I had a short but excellent experience yesterday thanks to Seth and the entire maintenance staff. More

An excellent service experience Seth Ibarra, the service writer at Arrowhead Honda, was excellent. He was professional, listened intently to my comments about my vehicle, and addres Seth Ibarra, the service writer at Arrowhead Honda, was excellent. He was professional, listened intently to my comments about my vehicle, and addressed all my concerns. He was friendly and made me feel at home, gave me a time frame for the service, and informed me afterwards of all the checks that were done on my vehicle. It was a 5 Star service experience. More

New Battery I brought my vehicle in late yesterday afternoon with a bad battery that needed to be replaced. Excellent service from Robert who had the battery test I brought my vehicle in late yesterday afternoon with a bad battery that needed to be replaced. Excellent service from Robert who had the battery tested and replaced within about 1 hour. More

Perfect Service Kevin was professional and polite. The service requested was prompt and the service advisor kept very good communication with me regarding the status Kevin was professional and polite. The service requested was prompt and the service advisor kept very good communication with me regarding the status of the vehicle and an ETA of completion. More

Great customer service Tom Urbina and the Service Techs did an outstanding job for us! We had to get our Accord in for a recall notice & some other maintenance issues. We ne Tom Urbina and the Service Techs did an outstanding job for us! We had to get our Accord in for a recall notice & some other maintenance issues. We needed the car back ASAP for afternoon events. After further investigation, some other warranty items were discovered needing attention. Tom conveyed our need to have the car available by 12:30PM. The technicians worked efficiently and managed to get us the car back in a very timely matter - by 12:30PM, despite the extra problems which were discovered later. We very much appreciate the tech's efforts and Tom's, to repair our vehicle and get us on our way! More

Great customer service, exceptional employees I met with Antwon, who is always very nice and professional, after the initial greet, I was introduced to Steve Bullock who was also very exceptional. I met with Antwon, who is always very nice and professional, after the initial greet, I was introduced to Steve Bullock who was also very exceptional. Even though I needed more done than just my oil change, I anticipated that I would have some extras done, due to my mileages, the work was done faster than expected. Overall great job, even though with all the construction going on. More

Great buying experience. Pat Bria and Dave Fendon were great. Pat took us to all of the lots to see many cars before we test drove one. He did not pressure us and patiently wa Pat Bria and Dave Fendon were great. Pat took us to all of the lots to see many cars before we test drove one. He did not pressure us and patiently waited for a day for our decision. He and Dave were great to work with. We will recommend them highly whenever possible. More