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Arrowhead Honda

Peoria, AZ

4.7
3,437 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,437 reviews

February 02, 2019

David Scott is Great! As usual, David Scott took great care of me and made sure all the requested work was completed to my satisfaction. He is why I continue to come back t More

by JRainaldi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor David Scott and Arrowhead Honda. We pride ourselves on our customer service and happy to see that David had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor David Scott and Arrowhead Honda. We pride ourselves on our customer service and happy to see that David had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 01, 2019

Service The service tech took care of everything well. Once they found the car they got it repaired quickly and did the oil change as well More

by Joy
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Seth Ibarra
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 4-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 4-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

February 01, 2019

Thank You Eric Eric, was great. He made the whole process easy. Very professional and explained everything about my new car. I couldn't have asked for a better exper More

by reppyrealtor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Galliani
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Salesman Eric Galliani and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Eric had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Salesman Eric Galliani and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Eric had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 31, 2019

Excellent Service My husband and I received excellent service from both Celeste Fitzpatrick and Michael Gutierrez. Very professional and very knowledgeable as well as More

by Honda
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Celeste Fitzpatrick, Michael Gutierrez
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review forCeleste Fitzpatrick in Sales , Michael Gutierrez in Finance, and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Celeste and Michael had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review forCeleste Fitzpatrick in Sales , Michael Gutierrez in Finance, and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Celeste and Michael had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Celeste Fitzpatrick in Sales , Michael Gutierrez in Finance, and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Celeste and Michael had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 31, 2019

I came in for an oil change. you found a problem. I cme in for an oil change and check up on my Pilot. Tom Urbina pointed out a problem with the Pilot's hoses. Your people corrected the problem and o More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 31, 2019

Exceeded expectations I was quickly greeted, checked in, and the work was completed in the timeframe as promised. Upon checkout, Thomas explained the completed work. Overal More

by Buckzona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 31, 2019

Very efficient organization My wife and I arrived at your dealership Monday afternoon. We were approached by Larry Reid we explained to him we were just looking. We started to c More

by R&R Buyer
Friendliness
Recommend Dealer
Yes
Employees Worked With
Larry Reid,Jeff Sokol
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Salesman Larry Reid, Jeff Sokol in finance, and Arrowhead Honda. We pride ourselves on ur customer service and happy to see that Larry and Jeff had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Salesman Larry Reid, Jeff Sokol in finance, and Arrowhead Honda. We pride ourselves on ur customer service and happy to see that Larry and Jeff had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 30, 2019

efficient service Since 2011, I have found the courtesy, efficiency, and, on-time service very pleasing and Steve Bullock, my service advisor, is always extremely atte More

by mature driver
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Steve had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Steve had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 30, 2019

all was fast and painless I want to thank Antwon Germany for his Quick response and for taking care of my problem like I was somebody important. Great job Antwon !!!!!!!! More

by lilo28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 30, 2019

everything went fine Did what they said they would do, the new molding was installed so it looks like brand new, took a little less time than they estimated More

by pilotowner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Steve had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Steve had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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