Arrowhead Honda

Excellent Experience My salesperson, Kyle, was great! He was very knowledgeable and answered all my questions. He was very friendly and very respectful of my time, budge My salesperson, Kyle, was great! He was very knowledgeable and answered all my questions. He was very friendly and very respectful of my time, budget, and what I wanted and needed in a car. This is my 5th Honda purchase and best experience ever. More

Dereck Smith is great Dereck always takes great care of me. He explains everything thoroughly and I completely trust that he is giving me accurate information. He always ge Dereck always takes great care of me. He explains everything thoroughly and I completely trust that he is giving me accurate information. He always gets me scheduled right away and takes time and attention to ensure everything is addressed and I am happy. Wouldn't go anywhere else to buy a car or for service. More

Regular maintenance Standard Honda maintenance done, Quick, friendly service, in and out in less than an hour! Even with the ongoing construction, the waiting room was ve Standard Honda maintenance done, Quick, friendly service, in and out in less than an hour! Even with the ongoing construction, the waiting room was very comfortable and the donuts were good as well. More

Tom Urbina is first class! I purchased my vehicle new in 2010 and have had it serviced there ever since. My service advisor, Tom Urbina, always handles me with excellent care a I purchased my vehicle new in 2010 and have had it serviced there ever since. My service advisor, Tom Urbina, always handles me with excellent care and attention to my needs and services. Unfortunately, I have had to return a few times because services were not done correctly or mistakes have been made. I want to make it clear, this is NOT a reflection of Tom. I'm not sure what the problems have been, but sometimes I drive away wondering if the service I just had was done properly by the techs. I have quite the history with this dealership and keep coming back to give them my business because of Tom Urbina. I wish I had more of a relationship with the service management, or felt like they truly cared to engage with customers like myself. We've interacted before in the past but because of things service had to fix or make right on. I work in customer relationships professionally and value great communication and customer/client care. I think the management has some room to grow in this area. More

Service Robert was attentive and understood my needs and that I would be waiting for my car. Service was completed in a timely manner to my satisfaction. Robert was attentive and understood my needs and that I would be waiting for my car. Service was completed in a timely manner to my satisfaction. More

Service Excellent vehicle and customer service rendered! I feel confident in having Seth and Arrowhead Honda to service my vehicle in the future. Thank you Se Excellent vehicle and customer service rendered! I feel confident in having Seth and Arrowhead Honda to service my vehicle in the future. Thank you Seth! More

Epitome This staff is the epitome of excellence and kindness! Although I was there late into the night, the staff worked without hurry to get everything compl This staff is the epitome of excellence and kindness! Although I was there late into the night, the staff worked without hurry to get everything completely accurately and completely! I didn’t walk away confused. I called back with one question, which was explained to me and further had a delightful conversation with the gentleman. Again, he didn’t rush me to go on to something else. More

was very pleased service was very good. Was very satisfied when I left. Took care of my needs very well . I felt that I was heard and that he cared. thank you Kevin service was very good. Was very satisfied when I left. Took care of my needs very well . I felt that I was heard and that he cared. thank you Kevin for great service More

Prompt, Professional Service Service personnel were very attentive, understood my needs and that I would be waiting for my car. Service was completed in a timely man7ner very muc Service personnel were very attentive, understood my needs and that I would be waiting for my car. Service was completed in a timely man7ner very much to my satisfaction. Was asked about the wait in the temporary waiting area. Was told about the renovations and what the expectations are at completion More

Knowledgeable and Friendly Sales Staff We were very please with the excellent service during our purchase provided by Brittany and Matt. They were highly professional, low pressure, and ex We were very please with the excellent service during our purchase provided by Brittany and Matt. They were highly professional, low pressure, and exhibited a genuine desire to meet what we were looking for in our new car, and not what they thought we should get. These two individuals are highly recommended. Overall the sales process was generally free of hassle with a couple of minor exceptions which were not on the fault of Brittany or Matt, but other folks in the process. We worked through them, but it did dampen the experience somewhat. More