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Arrowhead Honda

Peoria, AZ

4.6
3,422 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,422 reviews

June 14, 2018

Love our car! Always buy new Honda's from Arrowhead. Salespeople are the friendliest and willing to deal. Matt Thorpe went over and above to make sure we understoo More

by JK007
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heximer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Celeste Fitzpatrick, Matt Thorpe, Bobby Krotonsky
Jun 14, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review the sales and service team that assisted you with your purchase. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 13, 2018

First big girl purchase! As my first time buying a car, this was already an incredibly nerve-wracking experience. Bill was not only respectful, but was patient and understandi More

by APrades
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Kopta, Jeff Anderson, Dave Fendon
Jun 13, 2018 -

Arrowhead Honda responded

Thank you for your awesome rating and review! We really appreciate your business and are so glad that the Arrowhead Honda Team could take good care of you. We appreciate your business, and look forward to seeing you again. Thanks, Jill Chafitz, Director of Customer Relations

June 13, 2018

Getting the car ready for travel Tom Urbina was very helpful, explaining the repair and its benefits to maintaining my car's overall optimal functioning and in getting the work done i More

by Hondaowner
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Arrowhead Honda responded

Thank you for your awesome rating and review! We really appreciate your business and are so glad that Tom Urbina could take good care of you in a timely and efficient manner. We appreciate your loyal business, and look forward to hearing from you soon. Thanks, Jill Chafitz, Director of Customer Relations

June 13, 2018

Very helpful My salesman Alex made purchasing a car very easy. He was very helpful from start to finish. He was also very calm and nice and wasn’t pushy. More

by hello1234
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Alex McDonald
Jun 13, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Salesman Alex McDonald and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 13, 2018

Emergency battery replacement I did not have an appointment but Antwon Germany took care of us very well and we were on our way in minimum time. The experience was as painless as p More

by jerryfroggie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jun 13, 2018 -

Arrowhead Honda responded

Thank you for your review! We really appreciate your business and are so glad that Antwon Germany could take good care of you. We appreciate your and look forward toseeing you again soon. Thanks, Jill Chafitz, Director of Customer Relations

June 12, 2018

Fast and Friendly service! Overall a really awesome expiernce, Michael was very helpful with he while buying process! I’ll be back soon to get my next car! I highly recommend th More

by Brodie123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heximer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Castellano
Jun 13, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Salesman Michael Castellano, Jason Heximer in Finance, and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 12, 2018

Service Tom Urbina courteously scheduled me for routine service when I called several days before my preferred appointment day and time. On the appointment d More

by AZ_2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 13, 2018 -

Arrowhead Honda responded

Thank you for your awesome rating and review! We really appreciate your business and are so glad that Service Advisor Tom Urbina and Arrowhead Honda could take good care of you. We appreciate your business, and look forward to seeing you again. Thanks, Jill Chafitz, Director of Customer Relations.

June 12, 2018

Excellent !!!!! I was taken care of professionally and in a great time frame. We have purchased other Hondas at this dealership, and had a lot of service performed he More

by Honda Lover
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jun 13, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review Express Advisor Antwon Germany and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 12, 2018

Nicely uneventful Mike was very kind ( and funny) and patiently answered my questions without being condescending. A short squatty old woman REALLY appreciates that! More

by Alyse Joswiak
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
Jun 13, 2018 -

Arrowhead Honda responded

Alyse Joswiak, Thank you very much for taking the time to review Service Advisor Mike King and Arrowhead Honda's Service Department. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

June 11, 2018

100,000 mile service Tom Urbina handled my service visit expertly. I had quite a few issues addressed that come with a 100,000 service and all went as planned. My car was More

by markb121
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2018 -

Arrowhead Honda responded

Mark, Thank you for your awesome rating and review! We really appreciate your business and are so glad that Tom Urbina could take good care of you all these years. We appreciate your loyal business, and look forward to hearing from you again after your next visit. Thanks, Jill Chafitz, Director of Customer Relations.

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