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Arrowhead Honda

Peoria, AZ

4.6
3,424 Reviews
At Arrowhead Honda we don’t want to be just another car dealership, we strive to be unique. We believe that “The Dealer IS the Difference.” At Arrowhead Honda you will always be treated with the utmost professionalism and courteousness. Just ask anyone who does business with us. To pursue our objective of ‘serving customers for life,’ we are committed to delivering quality service that parallels the quality of the Honda vehicles we have sold for years. We invite you to visit Arrowhead Honda and experience our dedication and commitment firsthand. And remember, “The Dealer IS The Difference.”
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8380 W Bell Rd.

Peoria, AZ

85382

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Showing 3,424 reviews

January 04, 2018

We were lied to, taken advantage of, and damaged. I went to the service department to see if my car needed an alignment and I left with a $3000 quote (most of which had nothing to do with an alignment More

by myhondaisalemon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dereck Smith
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Thomas
Jan 05, 2018 -

Arrowhead Honda responded

Thank you for making us aware of such a negative experience, we like to know what we are doing wrong so that we may maintain the excellent customer service we strive for and to learn from the wrong so as to fix what isn't working and where we need to continue to develop. We at Arrowhead Honda were hoping to get this resolved as soon as possible and we apologize for any inconvenience this has caused . Please reach out to me with any further information you may have so I can help . Jill Chafitz Director of Customer Relations jchafitz@arrowheadhonda.com 623-815-2040

January 03, 2018

Customer Service Bryan Bryan is very knowledgeable of the car and took the time to explain all the features to not only myself, but my daughter. When we dif not have time More

by Paul
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bryan Wesley
Jan 04, 2018 -

Arrowhead Honda responded

Paul, Thank you very much for taking the time to review salesman Bryan Wesley and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again . Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 02, 2018

Excellent experience with Kevin Anderson We first met Kevin Anderson in October 2017 when we were just considering buying a new car. We kind of went in with a bad attitude -- "we're NOT buyi More

by newcarbuyer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Anderson
Jan 02, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review salesman Kevin Anderson and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again . Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 31, 2017

Awesome Matt was our salesperson and he was awesome. He had the answer to all my questions and finance manager was just as good. Enjoying our new Honda. Bill More

by Billski
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Jan 02, 2018 -

Arrowhead Honda responded

Thank you very much for taking the time to review salesman Matt Thorpe and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again . Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 26, 2017

Quick and simple Great service ! Stuck with us for a couple months just so my dad could figure out what he really wanted and get comfortable. Answered every question I More

by Raynasaldan1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe
Dec 27, 2017 -

Arrowhead Honda responded

Thank you very much for taking the time to review salesman Matt Thorpe and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again . Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 24, 2017

Great online process I was able to do all the negotiations online came in and signed some documents, checked out the van and gone. Easy and simple process. More

by HondaVanFamily
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Matt Thorpe, Steven Nguyen
Dec 27, 2017 -

Arrowhead Honda responded

Thank you very much for taking the time to review salesman Steven Nguyen, Matt Thorpe, and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again . Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 23, 2017

Great Car Buying Experience It was a pleasure working with James Hockett on my new CRV purchase. I test drove the Pilot and the CRV and chose the CRV. He is very knowledgeable on More

by CRopos
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Hockett
Dec 27, 2017 -

Arrowhead Honda responded

Thank you very much for taking the time to review James Hockett and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again . Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 22, 2017

Great Car Buying Experience. This dealership was up front on pricing and friendly to work with. After being at other dealerships trying to manipulate us, this dealership was a bre More

by Gwilding
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jason Heximer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Kopta, Matt Thorpe
Dec 22, 2017 -

Arrowhead Honda responded

Thank you very much for taking the time to review Matt Thorpe, Bill Kopta, Jason Heximer in Finance , and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again . Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 21, 2017

Billy Kopta proivided Outstanding Purchase support Arrowhead Honda's internet sales manager, Bill Kopta, took the time to ensure our buying experience was drama free, and made sure we got the right veh More

by Ken Shufeldt
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kopta
Dec 21, 2017 -

Arrowhead Honda responded

Ken, Thank you very much for taking the time to review Bill Kopta and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

December 19, 2017

Fantastic Service! David Scott at Arrowhead Honda was fantastic to work with. He has been at this dealership foe awhile and has worked with us many times. We appreciat More

by Kristen Henninger
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
David Scott
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 20, 2017 -

Arrowhead Honda responded

Kristen, Thank you very much for taking the time to review David Scott in service and Arrowhead Honda. Please let us know if you need anything in the future. We look forward to working with you again. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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