Arrowhead Honda

I only needed to get knew keys programed and doen and Robert went out of his way to find an extra key from another store. As I need two. I appreciated this novel approach to business that is often miss Robert went out of his way to find an extra key from another store. As I need two. I appreciated this novel approach to business that is often missed these days, it is called customer service and Arrowhead Honda and Robert Sandberg clearly understand what that means. More

David Scott is the only Service Advisor I want to deal with. If he has the day off, I will wait and bring my car in for service when he is in. He is great at returning phone calls and emails; he’s alway with. If he has the day off, I will wait and bring my car in for service when he is in. He is great at returning phone calls and emails; he’s always in a great mood. He lets you know what services you absolutely need and which ones you will eventually need. If there is anything seriously wrong with your car he will explain it in enough detail so you understand the issue. I’ve bought two cars from Arrowhead Honda so they must be doing something right. More

I started to go to the Arrowhead Honda service department after received unacceptable customer service at another dealership. With every oil change and visor replacement as well as my AC replacement this tim after received unacceptable customer service at another dealership. With every oil change and visor replacement as well as my AC replacement this time, I have received nothing but great customer service from my service rep, Casey. In my most recent experience, I also worked with Richard who assisted with having my car fixed quickly (I needed it back the same day) and at a good price. Thanks, Arrowhead! More

I have been coming to this dealership for 8 years now and have been dealing with David Scott for about 7 of them. I lived in Glendale for 4 years but moved to Phoenix 3 years ago; I STILL will drive out of m have been dealing with David Scott for about 7 of them. I lived in Glendale for 4 years but moved to Phoenix 3 years ago; I STILL will drive out of my way to come to this dealership because of the excellent level of customer service I receive from Arrowhead as well as David. David and I have developed a rapport over the years and he and I have become friends as a result. He has always strived to take great care of my sometimes OCD-esque needs but is also very tentative to his other customers. I believe David is a good man with Christian values and he exemplifies that daily to me, as well as anytime my car needs service. This is one employee you want to retain and should be extremely honored to have representing the Honda Brand. Thank you! Chris Berlese More

Doug was wonderful. He listened to what I wanted. Asked me questions that helped me refine my search. He understood my needs and ultimatley I ended up with the best car- 2012 Civic. And there was no high p me questions that helped me refine my search. He understood my needs and ultimatley I ended up with the best car- 2012 Civic. And there was no high pressure salesmanship with Doug nor with finance and I was not there for hours after my decision. I owuld recommend Arrouwhead HOnad and certianly would recommend Doug T. If you are looking for a great car, with great gas mileage, and a great salesman- go to Arrowhead Honda and ask for Doug T. You wil not be dissapointed!! More

In a pinch, David diagnosed my issued based on what I told him the porblem was, he gave me great service in getting me in right away, he offered other service items as well, he was quick and even offered told him the porblem was, he gave me great service in getting me in right away, he offered other service items as well, he was quick and even offered me a discount based on nothing other than my word. On top of all that he was very personable and great to talk to......nice guy. David, keep up the great work. More

My Service Appointment was and always will be with Mitch Wilson. I have known Mitch for over 20 Years from when he worked at other Honda Stores in the Valley and he is by far one of the most honest and stra Wilson. I have known Mitch for over 20 Years from when he worked at other Honda Stores in the Valley and he is by far one of the most honest and straight forward individuals in the business! I and my family as well as clients and friends are always referred to Mitch and always will as long as he works at this dealership. Keep up the great work and if this is how smart your dealership is in hiring and maintaining a loyal employee you must be the smartest people in business! Thank you, Dan McCann More

David has always given me honest, and accurate information about my cars. I have never had to bring it back because of a misdiagnosis. He has always finished the car quicker than promised, and r information about my cars. I have never had to bring it back because of a misdiagnosis. He has always finished the car quicker than promised, and right the first time. There is no reason for me to even consider another dealership. More

It is extremely easy to give this dealership and the attending sales staff, Mike and Robert, the highest possible accolades. Not only were they completely understanding of our desires regarding the leas attending sales staff, Mike and Robert, the highest possible accolades. Not only were they completely understanding of our desires regarding the leasing of two new vehicles, our budget, and general concerns, they were also total professionals. The excellent Mike Massey was outstanding in showing us the cars and meeting our every whim, while "Mister Numeric" Robert Sadjak, worked quickly in the background to put the deal together. We would not hesitate to recommend the Arrowhead Honda experience to anyone and wish the dealership and staff the best for the future. Robert & Michele Hutchinson More

Excellent sales force. Listened to what I asked for and delivered. Very timely. Will recommend this dealer to friends. Keep up the good work. Thanks, Dave O'Neil delivered. Very timely. Will recommend this dealer to friends. Keep up the good work. Thanks, Dave O'Neil More