Arrowhead Honda

I had the best experience of buying a new car at Arrowhead Honda. My friend and I had searched almost all Honda dealers in Phoenix area and Arrowhead has the best price. We bought the car at the exa Arrowhead Honda. My friend and I had searched almost all Honda dealers in Phoenix area and Arrowhead has the best price. We bought the car at the exact price they emailed us. Didn't have any back and force negotiations. And Arrowhead gave us all of the dealer installed components for free. The sales rep, Eric Galliani is very friendly and knowledgeable about the car. He answered all of our questions, and helped my friend to find a good APY for the loan. I strongly recommend this dealership. More

What I can say is that Eric is the BEST car salesman whom I ever met. Recently I and my friend Cong tried to buy a brand-new Honda Odyssey minivan. We asked all the dealer in the valley. There are some he I ever met. Recently I and my friend Cong tried to buy a brand-new Honda Odyssey minivan. We asked all the dealer in the valley. There are some here that are quoting OTD figures and then adding on as much as $3,000 in sales tax once you arrive, for example Right Honda. When we asked Eric at Arrowhead Honda, he gave us a dream price which I don't believe at first. Also he added Tint, Wheel locks, Splash Guards, Door Edge Guards with NO additional charge. When we bought minivan on Sat. 04/23/2001, Eric give us the hassle-free buying experience which I really like and enjoy. Thanks Eric. More

ON A SATURDAY AFTERNOON MY DRIVE FRONT WINDOW SLID DOWN INTO THE DOOR AND IT WAS 98 DEGREES OUT, I NEEDED TO GO TO PRESCOTT ARIZONA ON MONDAY WITH MY DISABLED HUSBAND AND I NEEDED TO HAVE THAT WINDOW FIXE INTO THE DOOR AND IT WAS 98 DEGREES OUT, I NEEDED TO GO TO PRESCOTT ARIZONA ON MONDAY WITH MY DISABLED HUSBAND AND I NEEDED TO HAVE THAT WINDOW FIXED. I CALLED THE DEALER SHIP AT 4:05 IN THE AFTERNOON AND MICHAEL SOUTHERN TOOK MY SERVICE CALL, I TOLD HIM OF MY EMERGENCY AND THAT I NEEDED HELP. HE SAID TO BRING THE AUTO IN AND I WAS AT LEAST 15 TO 20 MIN AWAY FROM HIS DEALERSHIP AND HE STILL TOLD ME TO BRING IT IN AND HE'D SEE IF HE COULDN'T GET THE WORK DONE. THE SERVICE CENTER CLOSES AT 5 PM. MIKE TOOK MY HONDA PILOT IN AND HAD THE REPAIRS DONE IN 45 MIN. THEY STAYED OPEN LONG ENOUGH TO HELP ME IN AN EMERGENCY. THAT IS TOTAL THOUGHT AND CARE FOR YOUR CUSTOMERS AND I HAVE NEVER BEEN GIVE THE KIND OF CUSTOMER SERVICE THAT I EXPERIENCED FROM MIKE SOUTHERN AND YOUR DEALER SHIP. I WILL DEFINATELY BE BUYING ANOTHER HONDA PILOT IN THE NEAR FUTURE AND IT WILL BE FROM ARROWHEAD HONDA OFF OF 83RD AVE AND BELL ROAD IN PHOENIX ARIZONA. More

We were greeted warmly by the receptionist, first thing in the door. Mike greeted us soon he chatted with us about what type of vehicle we were looking for, etc. He was very easy to talk with; he seemed in the door. Mike greeted us soon he chatted with us about what type of vehicle we were looking for, etc. He was very easy to talk with; he seemed to sense exactly what we wanted, had two Accords(one SE and one EXL) pulled up out front and led us out to look them over, explaining the qualities of each very clearly. We chose the one we wanted, he went on a short ride with us, and the 'sale' began. Everything was handled smoothly and precisely! Mike was wonderful to work with, knew his products and was a gentleman! Congratulations to Honda for having such a great salesperson! Thank you! Kent and Jean Krabill More

The experience was outstanding. We drove up from Sierra Vista, everything was prepared and ready for pickup before we arrived Nikki our initial contact was exceptional in regards to her professionalism. Vista, everything was prepared and ready for pickup before we arrived Nikki our initial contact was exceptional in regards to her professionalism. She understood our situation with the home-town Honda dealership and restored our faith in Honda. Hated the drive, but will do it again in a heartbeat to feel appreciated as Arrowhead Honda made us feel. Take note other car dealerships, Arrowhead implements a customer first business model that succeeds. More

Great service from Eric Galliani and Jason. Both super helpful. No pressure at all. I wish I would have looked over the warranty better before purchasing, this is my only regret. Would deal with Arrowhea helpful. No pressure at all. I wish I would have looked over the warranty better before purchasing, this is my only regret. Would deal with Arrowhead Honda again and would refer friends there also! More

This was my first time buying a new car and Daryl Walker was very nice and informative and went over everything with me and I felt comfortable and not rushed or pressured to make a decision, and I am happy was very nice and informative and went over everything with me and I felt comfortable and not rushed or pressured to make a decision, and I am happy with my brand new Civic. Thank you Daryl and Arrowhead Honda! More

I had some serious concerns throughout some of the whole sales, finance and delivery process. After making my concerns and complaints known, the dealership was quick to bring resolution to the issues at ha sales, finance and delivery process. After making my concerns and complaints known, the dealership was quick to bring resolution to the issues at hand. While I wasn't happy with some of the treatment involved in the process, once the dealership management became aware, they had processes in place to bring correction and made it clear that they weren't happy with those things either. More

This was our first Honda from Arrowhead Honda. If it were not for Eric and his courtous and friendly mannor over the phone we would have gone somewhere else. We live in Yuam AZ and just can not deal with thi not for Eric and his courtous and friendly mannor over the phone we would have gone somewhere else. We live in Yuam AZ and just can not deal with this dealership at all. I went to the internet and made an inquiry on the car we wanted. Within minutes I got a call from Eric Galliani to check on our inquiry for a new Honda. We talked over the phone and e-mail for 4 or 5 days and was quoted all info and price out the door. We made arrangement to be in Peoria and meet with Eric and start our purchase. Eric explained everything about the vehicle and options that we had requested prior to sale, all was accomplished, Honda Civic was resdy upon arrival. I would recommend Arrowhead Honda to all if they can manage to deal with Eric. More

I have purchased three Odysseys from Arrowhead honda. I have purchased 16 new automobiles from a variety of locations throughout the USA. (Retired Naval Officer) Arrowhead Honda is the finest dealership I have purchased 16 new automobiles from a variety of locations throughout the USA. (Retired Naval Officer) Arrowhead Honda is the finest dealership I have worked with... "Period!" Every, and I mean, every, individual I have delt with breeds confidence and trust in their service or product. It is my pleasure to have this opportunity to commend Aerrowhead Honda. I say again, Aerrowhead Honda is the finest dealership I have ever worked with. John Gardella Surprise, AZ 623-398-6918 More