Arrowhead Honda - Service Center

Excellent service as always. I had a battery fail over the weekend and they were available to help, giving me a more affordable and better quality battery. I had a battery fail over the weekend and they were available to help, giving me a more affordable and better quality battery. More

I can't say enough good things about my experience at this dealership, especially thanks to Grant, the service advisor. I had been dealing with a frustrating light issue in my vehicle for weeks. I had ta this dealership, especially thanks to Grant, the service advisor. I had been dealing with a frustrating light issue in my vehicle for weeks. I had taken it to other dealerships, and unfortunately, they all gave me the runaround — quoting expensive diagnostics and suggesting unnecessary repairs that felt more like money grabs than real help. Then I came here and met Grant. From the moment I spoke with him, I could tell he genuinely cared about solving the problem, not just making a sale. He took the time to listen, asked thoughtful questions, and went above and beyond to get to the root of the issue — without trying to upsell or pressure me. He was transparent, honest, and incredibly knowledgeable. Most importantly, he fixed the problem quickly and efficiently. In a world where good service can be hard to come by, Grant stands out as a true professional who puts the customer first. I’m beyond grateful and will absolutely be returning for any future service needs. Highly recommend! More

Arrowhead Honda has always taken great care of me. I’ve had an Odyssey and now a Pilot. Both vehicles were reliable and lasted for several years. My Pilot currently has over 266,000 miles and is going I’ve had an Odyssey and now a Pilot. Both vehicles were reliable and lasted for several years. My Pilot currently has over 266,000 miles and is going strong. The best part of the dealership is the service staff. One particular standout is Derreck Smith. He always fits me into the schedule even when I call at the last minute or late in the day. He explains any service issues and provides me with options. I always know I am getting the straight story from an honest individual who is looking out for my best interest. I have never felt that way about another car dealership. Derrick and Arrowhead Honda are the best. More

Steve Bullock at Arrowhead Honda is the most phenomenal Service Advisor I have ever encountered. It is a pleasure and an honor to work with him. He is thorough, caring and meticulous about his customer ser Service Advisor I have ever encountered. It is a pleasure and an honor to work with him. He is thorough, caring and meticulous about his customer service and ensures the work done is of superior quality. I feel confident when I leave there my car is safe and any and all issues have been addressed. I am equally pleased with Arrowhead Honda. Their facility is immaculate and extremely comfortable. There is ample waiting room filled with lots of amenities. Not only are there seating areas, but tables that have outlets and make doing whatever you need to do easy so that you can make constructive use of any wait time if you decide to wait. They do provide a shuttle service if you desire. Raquel always ensures with follow up that your service experience was met with excellence. It is evident that customer service is the top priority at Arrowhead Honda. They are honest and ethical and a testament to what I expect from a car dealership and they always exceed my expectations. Words are not enough to express my appreciation and satisfaction to Steve, Raquel and Arrowhead Honda. You are all the best! More

Avoid this dealership! The worst and most incompetent service department! I scheduled a service for a 4-tire change, wheel alignment, and transmission flush. I waited for 2 The worst and most incompetent service department! I scheduled a service for a 4-tire change, wheel alignment, and transmission flush. I waited for 2 hours, so I asked how it was going. Divac said he was just waiting for my key. Another hour passed, and there was still no update. Everyone else in the waiting area had gone home! So, I went to their shop to look, but my car was nowhere to be found. I walked to the back and saw my car sitting there untouched! The tech said he was now going to take it in. I told him not to touch it, and I would just go home. They wasted 3 hours of my (family’s) time! A bunch of incompetent people! They deserve zero stars and a middle finger! More

Sean has always taken care of me when I take my accord to the dealership. When he says he is going to do something he does it. Always professional and will keep you informed of the progress of the services b the dealership. When he says he is going to do something he does it. Always professional and will keep you informed of the progress of the services being performed on your car. More

I have been using Arrowhead Honda for Service on my 2006 Honda Accord for many years. I wouldn't go anywhere else and I wouldn't use any other service advisor other than Robert Quintana. From day one, he Honda Accord for many years. I wouldn't go anywhere else and I wouldn't use any other service advisor other than Robert Quintana. From day one, he has demonstrated, professionalism, integrity, patience with listening to my repair issues and and educating me on the what and why of my repairs. During the recent software hack incident, my car had been repaired and Robert worked with me so I could retrieve my car in a timely manner in spite of the profound complications caused by the event. Kudos to Robert Q! More

Arrowhead Honda is the best! Grant and Matthew in the service department were extremely helpful and a pleasure to work with. They helped resolve our issue and got us home safe. Grant and Matthew in the service department were extremely helpful and a pleasure to work with. They helped resolve our issue and got us home safe. More

Excellent customer service. I have been a happy customer for 30 years. I know when I pick my vehicle up the work has been done correctly. I have been a happy customer for 30 years. I know when I pick my vehicle up the work has been done correctly. More

Since moving to Arizona 4 years ago, I have depended on the people at Arrowhead Honda to keep my 2019 Honda in perfect condition. Everyone I have dealt with at Arrowhead has been professional, reliable, the people at Arrowhead Honda to keep my 2019 Honda in perfect condition. Everyone I have dealt with at Arrowhead has been professional, reliable, friendly, and conscientious. Everyone in the service department has taken the time to explain what service was needed and why. They have kept all their promises regarding length of time needed to maintain my car, and keep it in good running order I feel very fortunate to have found Arrowhead Honda, and I will continue to ask them to maintain my vehicle for as long as I own it More