1,771 Reviews of Arrowhead Honda - Service Center
ALWAYS A GREAT EXPERIENCE! We love Arrowhead Honda. We have purchased three vehicles here. The service department is the best. My service advisor, Tom Urbina: always great. Prof We love Arrowhead Honda. We have purchased three vehicles here. The service department is the best. My service advisor, Tom Urbina: always great. Professional, friendly and efficient. I have never had a less than excellent experience here. More
Excellent service Service timely and efficient. Technician explained how long the repairs would take, fulfilled the the job within the allotted time and performed a sa Service timely and efficient. Technician explained how long the repairs would take, fulfilled the the job within the allotted time and performed a safety check on the vehicle. More
Great as usual New Pilot so we've only been in a couple of time. So far very welcoming, work done complete and on time. Easy to check out and be on our way New Pilot so we've only been in a couple of time. So far very welcoming, work done complete and on time. Easy to check out and be on our way More
Awesome!! Great customer service! I was kept updated on the status of the work being done and everything was done in a very professional manner. Would highly re Great customer service! I was kept updated on the status of the work being done and everything was done in a very professional manner. Would highly recommend this service provider to friends and family. More
Honda maintenance service I got 2 out of 4 of my Service Bulletin done. However, I was never notify by Honda or the dealership that I had Service Bulletins!!! I got 2 out of 4 of my Service Bulletin done. However, I was never notify by Honda or the dealership that I had Service Bulletins!!! More
In an out quickly Setup the appointment, and got it done in 1 afternoon. I do not know the lady I set it up with, But Steve whom I worked with did delivered. Setup the appointment, and got it done in 1 afternoon. I do not know the lady I set it up with, But Steve whom I worked with did delivered. More
Thoughtful, knowledgeable personal I’ve lived in this area for four years and I’ve never been to a Honda dealershidealership. I have a 2004 Honda Civic that’s never really had work do I’ve lived in this area for four years and I’ve never been to a Honda dealershidealership. I have a 2004 Honda Civic that’s never really had work done, except for scheduled maintenance. I lost my only car keyfor the civic and AAA towed it to the closest dealership, Arrowhead Honda . I had the pleasure of working with truly excellent Service advisor who made me feel at home at the dealership, and frankly not so dumb that I lost my key. It was a true pleasure to work with your service advisor name Eddie Lambkin. I will definitely recommend arrowhead Honda thanks to the wonderful non-stressful experience I had with your staff. I’m in arrowhead Honda customer from here out. Again kudos to Eddie Lambkin , It was a great experience meeting someone who cared about his job and the customer. Thank you More
Very good. My appointment was for an oil change and but Tom informed me the filters should also be changed. A road trip inspection was also done as a I mentione My appointment was for an oil change and but Tom informed me the filters should also be changed. A road trip inspection was also done as a I mentioned I would be going to Prescott for Christmas and wanted to make sure my car was road ready. My wait was very short and I received courteous customer service. As I have been in customer service for many years, this is very important. More
Fine experience Service associates were pleasant, kind; the regular maintenance work I had done was completed in record time!! Thanks for that. Very good experience. Service associates were pleasant, kind; the regular maintenance work I had done was completed in record time!! Thanks for that. Very good experience. I left the dealership feeling good about the service. More
Free New Battery Had to get a new battery as my car died in the morning requiring a jumpstart. Drove in, received new free battery as mine was under warranty all in ju Had to get a new battery as my car died in the morning requiring a jumpstart. Drove in, received new free battery as mine was under warranty all in just about one hour. More