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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,775 Reviews

1,775 Reviews of Arrowhead Honda - Service Center

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December 02, 2018

Service Fast transition in service bay, very short wait time. A problem free visit and work was performed with courtesy and quality. Will return here for th More

by D&D
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ellis
Dec 04, 2018 -

Arrowhead Honda responded

Thank you for taking time out of your day to write us a kind review. I am thrilled to hear you had a good experience with Arrowhead Honda. Please let me know if there is anything else we can do for you. JillChafitz jchafitz@arrowheadhonda.com

December 02, 2018

Outstanding Always is prompt to handle my needs, has always been in a timely manner. Steve advised me of what my car needed. Kevin explained to me about the calla More

by smtaag23m
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Proo
Dec 04, 2018 -

Arrowhead Honda responded

Thank you for taking time out of your day to write us a kind review. I am thrilled to hear you had a good experience with Service Advisor Steve Bullock. Please let me know if there is anything else I can do for you. Jill Chafitz Director of Customer Relations

December 01, 2018

In and out I made an appointment online for an oil change. The car was done quick and everyone was very nice. I will certainly return in the future. More

by Chelle
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Majercin
Dec 04, 2018 -

Arrowhead Honda responded

Thank you for taking time out of your day to write us a kind review. I am thrilled to hear you had a good experience with Service Advisor Brad Majercin and we also want to thank you for choosing Arrowhead Honda for your service needs. Please let me know if there is anything else we can do for you. JillChafitz jchafitz@arrowheadhonda.com

December 01, 2018

Great service My experience was great. My service advisor Brad Majercin went above and beyond to assist me. Service was performed very timely. I highly recommend th More

by Peggy
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Majercin
Dec 04, 2018 -

Arrowhead Honda responded

Thank you for taking time out of your day to write us a kind review. I am thrilled to hear you had a good experience with Service Advisor Brad Majercin and we also want to thank you for choosing Arrowhead Honda for your service needs. Please let me know if there is anything else we can do for you. JillChafitz jchafitz@arrowheadhonda.com

November 30, 2018

Service repair The underside of our car was damaged by a spare tire in the road. I called and talked to Derek Smith, explained what happened, that there is damage More

by Bob Despins
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt Thorpe
Dec 04, 2018 -

Arrowhead Honda responded

Thank you for taking time out of your day to write us a kind review. I am thrilled to hear you had a good experience with Service Advisor Dereck Smith and Salesman Matt Thorpe . We also want to thank you for choosing Arrowhead Honda for your service needs. Please let me know if there is anything else we can do for you. JillChafitz jchafitz@arrowheadhonda.com

November 30, 2018

Great fast service Eddie was very accommodating and had my dead battery changed in no time, I was in and out in about an hour. Thank you very much Eddie More

by Chris4665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eddie
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Eddie.We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 30, 2018

Excellent. Kevin Proo is the best Kevin Proo was excellent. He informed me of the issue with my vehicle. Kevin was professional and had my vehicle serviced and in great condition in a More

by Matlock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Dec 04, 2018 -

Arrowhead Honda responded

Thank you for taking time out of your day to write us a kind review. I am thrilled to hear you had a good experience with Service Advisor Kevin Proo and I want to thank you for choosing Arrowhead Honda for your service needs. Please let me know if there is anything else we can do for you. JillChafitz jchafitz@arrowheadhonda.com

November 29, 2018

quick in; quick out Tom explained problems that were observed by service personnel and that will need attention. He pointed them out in a non-pressure manner. When the w More

by Tug
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Tom Urbina.We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 29, 2018

Service is second to none Tom Urbina is outstanding. Even though I had not been to Arrowhead Honda in over a year he immediately recognized me and took care of me. He was detai More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Service Advisor Tom Urbina.We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

November 29, 2018

I wouldn't take my van anywhere else! Honesty! As a single woman, trust is very important. Richard has always helped me prioritize any work needed. My loyalty has been rewarded in many More

by Grandma Debbie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Richard Ellis
Nov 30, 2018 -

Arrowhead Honda responded

Thank you so much for the wonderful review on Arrowhead Honda's Richard Ellis.We really appreciate your business and your loyalty. Thank you for taking the time to give feedback on your experience . We will be looking forward to working with you in the future! Jill Chafitz -Director of Customer Relations

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