Arrowhead Honda - Service Center

Quick action on recall item The day we received the official airbag recall/replace notice from Honda, we called Tom Urbina. He got us in the next day for a service appointment a The day we received the official airbag recall/replace notice from Honda, we called Tom Urbina. He got us in the next day for a service appointment and we asked for an oil change as well. As usual, when we arrived, Tom promptly met us, had all the details for us to review, and had applicable discount coupons ready for us. We were in and out very quickly and efficiently. Thanks Tom and service team! More

Excellent experience Went in for an oil change but during the free inspection they discovered my battery wasn't up to snuff and replaced it at no cost. Went in for an oil change but during the free inspection they discovered my battery wasn't up to snuff and replaced it at no cost. More

Great customer service Steve was very friendly and explained everything very clearly. I appreciated the very thorough inspection. The service was done in the time frame that Steve was very friendly and explained everything very clearly. I appreciated the very thorough inspection. The service was done in the time frame that was promised. More

Mike King was great Mike King is a great service advisor.. Quick and to the point answers. Everything was done on time. Had a driver take me home and picked me up when t Mike King is a great service advisor.. Quick and to the point answers. Everything was done on time. Had a driver take me home and picked me up when the car was ready More

Honda review No other dealership comes close to Arrowhead Honda. .................every visit has been a pleasant one. The service employees, always are courteou No other dealership comes close to Arrowhead Honda. .................every visit has been a pleasant one. The service employees, always are courteous and explain everything in simple terms. More

Quick oil change I did not have an appt and I came in on a busy Holiday Monday. Tom got me in right away, and offered me a ride home. I was surprised when he called me I did not have an appt and I came in on a busy Holiday Monday. Tom got me in right away, and offered me a ride home. I was surprised when he called me very quickly to pick up the car, it was ready! Super good service More

Above and beyond what is expected, ALWAYS. I only go to this dealership because they have never steered me wrong on any choices I have ever needed to make with my car. They have also always use I only go to this dealership because they have never steered me wrong on any choices I have ever needed to make with my car. They have also always used any and every coupon that they have to get me the best deal possible— and being a starving college student this is extremely important to me! I wouldn’t go to any other mechanic/dealer to have my car needs met! Not only do they provide excellent value but they always provide service with a smile even when they are very busy. They have never turned me down when I needed help with my car (which is often) and can often get me into the shop within two days or less. I genuinely can’t thank Arrowhead Honda for their great service, especially Tom Urbina for always being so kind and generous and explaining what is going on with my car (seeing as how I’m rather car illiterate) thank you guys for helping me understand my car more and more every time I go in! More

Service Tom is great he always takes care of me does whatever work is needed at a fair price. He is the reason I’ll buy another Honda Tom is great he always takes care of me does whatever work is needed at a fair price. He is the reason I’ll buy another Honda More

Needed a new battery They took me without an appointment and made sure I was back on the road quickly. As always, service team and courteous and candid. I’m happy to hav They took me without an appointment and made sure I was back on the road quickly. As always, service team and courteous and candid. I’m happy to have this dealership so close to home! More

Oil Change I had intermediate service and told it would take about an hour and a half and that's about how much time I had to wait for my car to be done. I had intermediate service and told it would take about an hour and a half and that's about how much time I had to wait for my car to be done. More