Arrowhead Honda - Service Center

pleasant and thorough I came in for service and was not disappointed. They performed the requested services and made some recommendations for other items, but was not pushy I came in for service and was not disappointed. They performed the requested services and made some recommendations for other items, but was not pushy about said recommendations. More

Tom Urbani and Service Techs are EXCELLENT Tom Urbina and the service techs gave excellen,/ prompt service and kept me informed during the process of service, pricing, and timeliness. Don also Tom Urbina and the service techs gave excellen,/ prompt service and kept me informed during the process of service, pricing, and timeliness. Don also gave me a ride home and picked me up promptly. More

Have appreciated Tom Urbina as service rep. Have not experienced the same issues I had been experiencing prior to finding Tom Urbina after Brian Coover left the dealership. Tom follows through o Have not experienced the same issues I had been experiencing prior to finding Tom Urbina after Brian Coover left the dealership. Tom follows through on the small details of a service visit and does it with a smile and professional attitude! More

Outstanding Service The Honda Dealership provided outstanding customer service from the initial phone call to set the appointment to Brad giving me my keys at the end of The Honda Dealership provided outstanding customer service from the initial phone call to set the appointment to Brad giving me my keys at the end of the oil change. More

comfortable wait time in comfortable waiting room and job we Car was finished in less time than first mentioned and took care of every thing needed to be done. All work finished within one hour while I waited. Car was finished in less time than first mentioned and took care of every thing needed to be done. All work finished within one hour while I waited. More

David is the best!! When you find a great service advisor, you are set. We have worked with David over the years and always had a great service experience. When you find a great service advisor, you are set. We have worked with David over the years and always had a great service experience. More

Excellent service on Monday My "service engine soon" light came on last Saturday, and I called Arrowhead Honda's Service Dept right away. I spoke with Robert and described the co My "service engine soon" light came on last Saturday, and I called Arrowhead Honda's Service Dept right away. I spoke with Robert and described the code that popped up - he said this is routine maintenance and offered me a coupon deal to take care of everything. I made an appointment with Robert for Monday morning -- a terrible time to go to get a car serviced, but I was going out of town on Tuesday and had to get it done. Robert greeted me at 7am and in one hour everything was done. However, he pointed out that my hoses looked worn and because they'd never been replaced, I might consider doing them. No pressure - he just showed me the technician's report. So I decided to get that taken care of, and that took about two hours. I was finished by about 10:15am and on my way. I was impressed with Robert's knowledge and helpfulness and very impressed that I could get this work done efficiently on a Monday morning! I'll definitely be back and highly recommend Arrowhead Honda's Service Department. More

TomUrbina. Tom was very knowledgeable and clearly explained the work that was done and may need to be done in the future. I would highly recommend him. Tom was very knowledgeable and clearly explained the work that was done and may need to be done in the future. I would highly recommend him. More

Efficient, thorough, informative Our vehicle's service was completed prior to the time estimated, with all inspections reported in detail. Because of the vehicle's mileage and age, i Our vehicle's service was completed prior to the time estimated, with all inspections reported in detail. Because of the vehicle's mileage and age, items requiring attention in the future we're explained, and estimates provided. There was no pressure to have these additional services taken care of immediately, but instead, a rational and reasonable assessment was given so that I could determine when future services would be sought. Thank you, Thomas. More

Service department Stephanie in the service department was fantastic. She went above and beyond to take care of my maintenance concern and then deliver my car to the bod Stephanie in the service department was fantastic. She went above and beyond to take care of my maintenance concern and then deliver my car to the body shop for additional work. More