1,773 Reviews of Arrowhead Honda - Service Center
Efficient, thorough, informative Our vehicle's service was completed prior to the time estimated, with all inspections reported in detail. Because of the vehicle's mileage and age, i Our vehicle's service was completed prior to the time estimated, with all inspections reported in detail. Because of the vehicle's mileage and age, items requiring attention in the future we're explained, and estimates provided. There was no pressure to have these additional services taken care of immediately, but instead, a rational and reasonable assessment was given so that I could determine when future services would be sought. Thank you, Thomas. More
Service department Stephanie in the service department was fantastic. She went above and beyond to take care of my maintenance concern and then deliver my car to the bod Stephanie in the service department was fantastic. She went above and beyond to take care of my maintenance concern and then deliver my car to the body shop for additional work. More
David Scott is outstanding! David is always helpful, courteous and the epitome of professionalism. He represents your company very well at the same time trying to satisfy our nee David is always helpful, courteous and the epitome of professionalism. He represents your company very well at the same time trying to satisfy our needs as his customer. My wife and I ALWAYS make sure he is the person with whom we discuss our service needs. For the past several years (we bought our first Honda accord in 1999), he has been the service representative that we rely on to solve our problems. We have begun to refer to him as the "man who walks on water". Please relay our sincere appreciation to him from your grateful customers, Chris and Jim L. More
Excellent Steve was the man. Super straight forward easy to work with. They were quick and efficient. 100% going back to steve for all my follow up needs. Steve was the man. Super straight forward easy to work with. They were quick and efficient. 100% going back to steve for all my follow up needs. More
Great service Had a good experience at Arrowhead Honda. Our service rep, Dan Thomas, was very knowledgeable and very helpful. Our appointment was at 1pm and they go Had a good experience at Arrowhead Honda. Our service rep, Dan Thomas, was very knowledgeable and very helpful. Our appointment was at 1pm and they got us out quickly. Would recommend this service rep as well as the service center. More
Change oil Antwon was very helpful and polite, service excellent and fast every thing was good waiting room cafe my first time there I have a good experience. T Antwon was very helpful and polite, service excellent and fast every thing was good waiting room cafe my first time there I have a good experience. Thank you. More
Good Service Was in for routine oil change they got me in and out in less than an hour and half. They checked out a couple of things with no problem. Was very sati Was in for routine oil change they got me in and out in less than an hour and half. They checked out a couple of things with no problem. Was very satisfied with my visit. More
Excellent, Efficient Service Brought in our 2014 Honda Accord to have a minor recall issue taken care of and to ask about the correct type of locking lug nuts. Robert was very pro Brought in our 2014 Honda Accord to have a minor recall issue taken care of and to ask about the correct type of locking lug nuts. Robert was very professional, made sure we got the correct lug nuts to have installed, and let us know how long the repair would take. After a little bit, he let us know they found another issue the warranty would take care of as well as a couple preventive maintenance issues we weren't aware of. Robert was very informative and knowledgeable, and never pressured us to have the additional work done. It made sense for us to do it, so we agreed. Excellent, efficient service. Added bonus was the free car wash and comfortable lounge with big screen TVs, complimentary beverages and Wi-Fi. More
Maintenance Great, efficient service. Friendly staff. Able to schedule at a convenient time. Able to get courtesy ride home. Fast check out. Clean ,waiting area w Great, efficient service. Friendly staff. Able to schedule at a convenient time. Able to get courtesy ride home. Fast check out. Clean ,waiting area with coffee and water and snacks. More
It is great as always great customer service I was great the customer service is always great. Always service is quick and very helpful with any questions I may have very satisfied customer. I was great the customer service is always great. Always service is quick and very helpful with any questions I may have very satisfied customer. More