1,774 Reviews of Arrowhead Honda - Service Center
Excellent Service at 100,000 miles Tom Urbina was able to move my van quickly through its 100,000 maintenance and accommodate some special needs at the same time. In addition to the ma Tom Urbina was able to move my van quickly through its 100,000 maintenance and accommodate some special needs at the same time. In addition to the maintenance, he was able to coordinate a replacement of the windshield through Safelite. He kept me apprised of the progress with several phone calls until the service was complete. We have had all Honda vehicles for many years appreciate such excellent service. More
Recall Good experience in the service department. Friendly quick , no hassles. Delivered everything as said on time. I would recommend this dealership to fri Good experience in the service department. Friendly quick , no hassles. Delivered everything as said on time. I would recommend this dealership to friends and family More
Vehicle Service Review Service advisors have always been professional and very helpful. I have never felt pressured into agreeing to any type of service. The advisors have Service advisors have always been professional and very helpful. I have never felt pressured into agreeing to any type of service. The advisors have always been honest and helpful. More
Quick and efficient service Brad was quick to meet me and take care of my request. He also insured that my oil change was needed at this time based on the computer in my car. It Brad was quick to meet me and take care of my request. He also insured that my oil change was needed at this time based on the computer in my car. It was a year since my last oil change so he said the manufacturer recommended it be changed. No pressure and helpful information. He also asked if I wanted my car washed at this time. Very helpful employee. More
Excellent as always Brandon was awesome. Always on top of the job. I know we are in good hands when he helps us. We travel an hour to your dealership. Worth the drive! Brandon was awesome. Always on top of the job. I know we are in good hands when he helps us. We travel an hour to your dealership. Worth the drive! Thank you More
Trustworthy Always thorough and professional. Staff is always friendly & respectful. I have been a loyal Honda customer for over 15 years an have never been dis Always thorough and professional. Staff is always friendly & respectful. I have been a loyal Honda customer for over 15 years an have never been disappointed More
Fantastic service and very honest We have always taken our van to Arrow head Honda for service and will continue to. They provide great service and only charge for services when they a We have always taken our van to Arrow head Honda for service and will continue to. They provide great service and only charge for services when they are actually needed. More
Service Dept. I went in for my first oil change and tire rotation. Brandon checked me in and out and answered all my questions. He also showed me how to reset the t I went in for my first oil change and tire rotation. Brandon checked me in and out and answered all my questions. He also showed me how to reset the tire calibration in case I ever needed to in the future. I was in and out in an hour which was less than quoted. I had a great experience. More
Fantastic! The Service Dept. guys are wonderful: Steve Bullock, Tom Urbina , Brandon Whitaker & Kevin Proo, and so are the Parts Dept. guys. You are never given The Service Dept. guys are wonderful: Steve Bullock, Tom Urbina , Brandon Whitaker & Kevin Proo, and so are the Parts Dept. guys. You are never given a "hard sell" for services. Explanations are given in a clear manner, recommendations given for necessary repairs/ services, etc. The Saturday hours for minor repairs/ oil changes is great. Love the shuttle service.. I have used the shuttle service to take me to and from work- so I did not have to take time off to have my car serviced. I have been a customer for the last 18 years. Highly recommend!! More
Great customer service. Kevin Proo was very thorough, professional and helpful. He followed-up in making us aware of what oil changes are necessary for our Honda CRV 2014. Kevin Proo was very thorough, professional and helpful. He followed-up in making us aware of what oil changes are necessary for our Honda CRV 2014. I would recommend him to friends or family who are interested in a service at Arrowhead Honda. More