Arrowhead Honda - Service Center

Excellent Service I purchased a new 2017 CRV in Sept and noticed on Saturday there was an odor in the car. I checked the entire inside and could not find anything. I I purchased a new 2017 CRV in Sept and noticed on Saturday there was an odor in the car. I checked the entire inside and could not find anything. I went to the dealership on Monday and Antwon Germany was my service person. He advised they would check the engine and under the car. He called back and said they found nothing. Before I picked up the car, he asked them to put it in the sun. When I arrived he walked to the car and said he would find the problem. As soon as he opened the door he knew it was coming from the back. I had gone grocery shopping and something must have leaked in the dog bed where I put the groceries in the plastic bag. He raised the dog bed and sure enough, it was wet underneath and it wasn't my dog that did it. Antwon, you are my hero. Thanks so much for finding the problem. More

48k miles service w/no appt Showed up with no appointment for our 2014 CRV. Robert called when vehicle was ready and suggested wiper blades needed replacing. Vehicle was still Showed up with no appointment for our 2014 CRV. Robert called when vehicle was ready and suggested wiper blades needed replacing. Vehicle was still ready within 2 hours. More

Good service to resolve irritating inconsistent problem Steve took care to explain what was needed and why to resolve problems with power sliding doors then got work done quickly so that I was back on the r Steve took care to explain what was needed and why to resolve problems with power sliding doors then got work done quickly so that I was back on the road in a few hours.. More

tire had picked up nail in sidewall, so had to get new tire. Service was fine and efficient. Just wish there was some tire option that would have helped, as I only had 15000 miles on my new car. But I understa Service was fine and efficient. Just wish there was some tire option that would have helped, as I only had 15000 miles on my new car. But I understand. More

Service Tom Urbina is the best! He is the reason I will buy another Honda. He is a true asset. He goes above and beyond every time I see him! He makes the com Tom Urbina is the best! He is the reason I will buy another Honda. He is a true asset. He goes above and beyond every time I see him! He makes the company great. More

Recommended Service I went in for an oil change and a few other items cropped up that needed immediate attention. Everything was explained to me and the repairs were pro I went in for an oil change and a few other items cropped up that needed immediate attention. Everything was explained to me and the repairs were promptly performed that day. With free Wi-Fi I was able to binge watch my favorite show and enjoy a cup of coffee while waiting. More

Polite efficient professional As soon as you arrived you are immediately greeted by associate. Waiting time very minimal. We had our tire checked for nail damage. It was checked As soon as you arrived you are immediately greeted by associate. Waiting time very minimal. We had our tire checked for nail damage. It was checked and determine that the nail did not punctured the tire. Our car was washed and there was no charge at the time of check out. More

Arrowhead Honda experience Fast, friendly and professional. The service was my first for this leased Honda. The service reps informed customers of progress of service. Good e Fast, friendly and professional. The service was my first for this leased Honda. The service reps informed customers of progress of service. Good experience. Waiting area was comfortable. More

Great service I was met promptly and service was done in a timely manner. Everything was great! I would highly recommend Arrowhead Honda service to friends. I re I was met promptly and service was done in a timely manner. Everything was great! I would highly recommend Arrowhead Honda service to friends. I really like the online service appointment option. More

Great customer service Brandon was very nice and professional. He handled my oil change efficiently and swiftly. Discounts were given without having to ask. The customer Brandon was very nice and professional. He handled my oil change efficiently and swiftly. Discounts were given without having to ask. The customer waiting area was clean and quiet. A very welcome change from other businesses. More