Arrowhead Honda - Service Center

In a pinch, David diagnosed my issued based on what I told him the porblem was, he gave me great service in getting me in right away, he offered other service items as well, he was quick and even offered told him the porblem was, he gave me great service in getting me in right away, he offered other service items as well, he was quick and even offered me a discount based on nothing other than my word. On top of all that he was very personable and great to talk to......nice guy. David, keep up the great work. More

My Service Appointment was and always will be with Mitch Wilson. I have known Mitch for over 20 Years from when he worked at other Honda Stores in the Valley and he is by far one of the most honest and stra Wilson. I have known Mitch for over 20 Years from when he worked at other Honda Stores in the Valley and he is by far one of the most honest and straight forward individuals in the business! I and my family as well as clients and friends are always referred to Mitch and always will as long as he works at this dealership. Keep up the great work and if this is how smart your dealership is in hiring and maintaining a loyal employee you must be the smartest people in business! Thank you, Dan McCann More

I have been coming to this dealership for 8 years now and have been dealing with David Scott for about 7 of them. I lived in Glendale for 4 years but moved to Phoenix 3 years ago; I STILL will drive out of m have been dealing with David Scott for about 7 of them. I lived in Glendale for 4 years but moved to Phoenix 3 years ago; I STILL will drive out of my way to come to this dealership because of the excellent level of customer service I receive from Arrowhead as well as David. David and I have developed a rapport over the years and he and I have become friends as a result. He has always strived to take great care of my sometimes OCD-esque needs but is also very tentative to his other customers. I believe David is a good man with Christian values and he exemplifies that daily to me, as well as anytime my car needs service. This is one employee you want to retain and should be extremely honored to have representing the Honda Brand. Thank you! Chris Berlese More

David has always given me honest, and accurate information about my cars. I have never had to bring it back because of a misdiagnosis. He has always finished the car quicker than promised, and r information about my cars. I have never had to bring it back because of a misdiagnosis. He has always finished the car quicker than promised, and right the first time. There is no reason for me to even consider another dealership. More

Arrowhead Honda has been taking care of the service on my 2003 Element for over 3 years. David McKee, my service advisor, is the BEST EVER!!!! He is so responsive to my questions and is friendly, professi 2003 Element for over 3 years. David McKee, my service advisor, is the BEST EVER!!!! He is so responsive to my questions and is friendly, professional, and makes my visits to the dealership a pleasure. He always explains in detail what service will be done, and the cost of everything, so there are no surprises. I highly recommend Arrowhead Honda for anyone needing service or for a new vehicle purchase. You will have a very positive experience and become a fan, as I have done. My next Honda will definitely be purchased at Arrowhead Honda in Peoria, Arizona!!! Pauline Mejias Surprise, Arizona More

I just wanted to say that I am always treated very nicely by my service advisor, Brian Coover. He always makes sure that my 2005 Honda CRV is properly serviced. Also, he is careful to explain all of the work by my service advisor, Brian Coover. He always makes sure that my 2005 Honda CRV is properly serviced. Also, he is careful to explain all of the work that was performed on it. He is an asset to your organization! In fact everyone at your dealership has always been very helpful and cordial. I bought my 2005 Honda CRV from Arrowhead Honda when it was new, had it serviced there every 5000 miles, and this most recent visit was for it's 105,000 mile service. My recommendations to others is for them to go to Arrowhead Honda for sales and service. If I am contacted for an email questionaire, I will be sure to pass this on to them. Sincerely, Frank J. Belurgi Jr. More

I dropped my car off for service but while on the website noticed they had a good used car in my (low) price range. Called Ron and he informed me that car was sold. he called back later to tell me that they noticed they had a good used car in my (low) price range. Called Ron and he informed me that car was sold. he called back later to tell me that they had another car within my price range. I HATE the car buying process and told Ron what I needed for bottom line and asked him to bring me best offer the first time. I felt it was a fair offer and i was so appreciative that he did not waste my time. He cleaned up the car, I picked it up the next day and am very happy with the car and the experience! Unrelated, my other car (2004 Honda purchased from Arrowhead) was being serviced. it was done in the same day and Robert was open and honest with me on what needed done and what could wait based on my financial situation. I've always used Arrowhead Honda for my service and appreciate their help as we work within my (usually limited) budget to maintain and extend the life of my car. I will be buying a new car within two years and can guarantee I'll be buying it from Ron at Arrowhead. Thank you! More

Robert and Michael are the reason I continue to come to Arrowhead Honda. I have trusted my 2003 Honda Civic to Arrowhead Honda since I purcahsed it for all of my maintenance, and not once - NOT ONCE - Arrowhead Honda. I have trusted my 2003 Honda Civic to Arrowhead Honda since I purcahsed it for all of my maintenance, and not once - NOT ONCE - have I *ever* been on the side of the road. These guys care about the customer, and it's difficult to find anyone who stands behind their product these days. But they do. And the costs for maintenance aren't "dealer high". They're reasonable, and they do great work. I will continue to be a customer. More

I purchased my car from Arrowhead Honda in 1999. I now have 150,000 miles on the speedometer. I have driven from downtown to Peoria for all my service in the last 12 years. I have found the staff remark have 150,000 miles on the speedometer. I have driven from downtown to Peoria for all my service in the last 12 years. I have found the staff remarkably courteous, skilled in diagnosis and repair and friendly. There has never been anything that wasn't fix right the first time. I have never had to stop for a roadside emergency throughout the life of the car. Because I live downtown I usually stay at the dealership while the car is repaired. They recognize my waiting with prompt and reliable service and repair. I appreciate that they don't do repairs that aren't necessary! And they tell me when I can wait to do a repair or when it is necessary to do it right away. That is integrity! I heartily recommend Arrowhead Honda. More

ON A SATURDAY AFTERNOON MY DRIVE FRONT WINDOW SLID DOWN INTO THE DOOR AND IT WAS 98 DEGREES OUT, I NEEDED TO GO TO PRESCOTT ARIZONA ON MONDAY WITH MY DISABLED HUSBAND AND I NEEDED TO HAVE THAT WINDOW FIXE INTO THE DOOR AND IT WAS 98 DEGREES OUT, I NEEDED TO GO TO PRESCOTT ARIZONA ON MONDAY WITH MY DISABLED HUSBAND AND I NEEDED TO HAVE THAT WINDOW FIXED. I CALLED THE DEALER SHIP AT 4:05 IN THE AFTERNOON AND MICHAEL SOUTHERN TOOK MY SERVICE CALL, I TOLD HIM OF MY EMERGENCY AND THAT I NEEDED HELP. HE SAID TO BRING THE AUTO IN AND I WAS AT LEAST 15 TO 20 MIN AWAY FROM HIS DEALERSHIP AND HE STILL TOLD ME TO BRING IT IN AND HE'D SEE IF HE COULDN'T GET THE WORK DONE. THE SERVICE CENTER CLOSES AT 5 PM. MIKE TOOK MY HONDA PILOT IN AND HAD THE REPAIRS DONE IN 45 MIN. THEY STAYED OPEN LONG ENOUGH TO HELP ME IN AN EMERGENCY. THAT IS TOTAL THOUGHT AND CARE FOR YOUR CUSTOMERS AND I HAVE NEVER BEEN GIVE THE KIND OF CUSTOMER SERVICE THAT I EXPERIENCED FROM MIKE SOUTHERN AND YOUR DEALER SHIP. I WILL DEFINATELY BE BUYING ANOTHER HONDA PILOT IN THE NEAR FUTURE AND IT WILL BE FROM ARROWHEAD HONDA OFF OF 83RD AVE AND BELL ROAD IN PHOENIX ARIZONA. More