1,775 Reviews of Arrowhead Honda - Service Center
Much more then we expected! Steve found a problem that we didn’t know about- I’m sure that saved us from being stranded as we travel to CA often. Steve found a problem that we didn’t know about- I’m sure that saved us from being stranded as we travel to CA often. More
wonderful service My experience with Arrowhead Honda has always been great. They take great care in maintaining my wife's car, which is my top priority. I know that my My experience with Arrowhead Honda has always been great. They take great care in maintaining my wife's car, which is my top priority. I know that my car is done right the first time, and they offer great customer service. More
Greta Customer service!!!! Eddie was awesome, great public relations skills. Took in my vehicle to be serviced and Eddie was very friendly and professional. That's the kind of s Eddie was awesome, great public relations skills. Took in my vehicle to be serviced and Eddie was very friendly and professional. That's the kind of service I like to get each time I bring my vehicle. More
Always a positive experience! Best service department I have ever done business with. Tom Urbina are gives amazing and professional service. I bring my crv here with complete confi Best service department I have ever done business with. Tom Urbina are gives amazing and professional service. I bring my crv here with complete confidence each and every time whether it's a repair (very few!) or just maintenance. More
Customer Service Dan Thomas is a wonderful Service representative for Arrowhead Honda. I bring my Honda Fit to Arrowhead because of Dan and the team behind him! Dan Thomas is a wonderful Service representative for Arrowhead Honda. I bring my Honda Fit to Arrowhead because of Dan and the team behind him! More
Always a good experience Tom Urbina took care of servicing our 9 year old civic. He always does the best he can to get us a good deal on service, even if something unexpected Tom Urbina took care of servicing our 9 year old civic. He always does the best he can to get us a good deal on service, even if something unexpected (like new tires) comes up. His help is greatly appreciated. He is always honest with us on what needs to be fixed now and what can wait a little. More
Friendly Fast Service Was told service would be 1 1/2 hours but the car was ready in 45 minutes. This was however the third time I was there and the car wash was not avail Was told service would be 1 1/2 hours but the car was ready in 45 minutes. This was however the third time I was there and the car wash was not available. More
Still efficient during construction Brought my car in for service and even though the service area was under construction I was checked in quickly. Love the online information and servic Brought my car in for service and even though the service area was under construction I was checked in quickly. Love the online information and service advice with pricing. More
Convenient, fast service The people are friendly, the waiting room comfortable and the coffee is very good. I like having an assigned service advisor who is familiar with my The people are friendly, the waiting room comfortable and the coffee is very good. I like having an assigned service advisor who is familiar with my car. My only complaint about this dealership is the upselling that I have experienced with every visit to their service department. I would feel much more confident in their recommended service for my car and would give a 5 star rating if this did not occur. More
Fixed scheduling hiccup The service department is fantastic and took great care if me and my car. My only note is I was unsuccessful scheduling online with xtime. I set up th The service department is fantastic and took great care if me and my car. My only note is I was unsuccessful scheduling online with xtime. I set up the appointment and when I clicked on the confirmation button, nothing happened. no new screen. No email confirmation. So I tried again and the same thing (nothing) happened. Rather than assume I have TWO appointments, I called (Grant?). There were no appointments, so we set up the old fashioned way. BTW, the new showroom looks fantastic. More