Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
1,775 Reviews of Arrowhead Honda - Service Center
Sort by
September 05, 2019
Great customer service Dereck Smith always gives me the straight scoop when I bring my Pilot in for service. He thoroughly explains what needs to be done and why. Gets me in Dereck Smith always gives me the straight scoop when I bring my Pilot in for service. He thoroughly explains what needs to be done and why. Gets me in for an appointment quickly and out the door and on my way fast. I would not go to anyone else for service and he is the reason I will continue to buy Honda’s. More
by Kathi
Employees Worked With
September 05, 2019
Great service I needed a new battery for my Odyssey and Dan Thomas got it replaced quickly, so I could be on my way. He provided great service, as he always does. I needed a new battery for my Odyssey and Dan Thomas got it replaced quickly, so I could be on my way. He provided great service, as he always does. More
by JRainaldi
Employees Worked With
Dan Thomas
September 04, 2019
Service and car shopping. No pressure visit and that is what I like. I also test drove a car as I am thinking about buying a new car and Sam did not pressure me when I told him No pressure visit and that is what I like. I also test drove a car as I am thinking about buying a new car and Sam did not pressure me when I told him that I was still in the looking around phase. More
by bananadeb
September 04, 2019
An absolutely positive experience We had a few issues with the CRV multi-media display, Tom Urbina got us in the next day, explained what he was going to do, was able to get me home ri We had a few issues with the CRV multi-media display, Tom Urbina got us in the next day, explained what he was going to do, was able to get me home right away and notified us when it was ready. Tom is vey professional, an excellent communicator and just could not ask for a better person to work with. Thanks Tom. More
by Ninja
Employees Worked With
September 03, 2019
I have been coming here for 25 years. Great service department. Great people. Good atmosphere. You need to let people say what they want with as many words as they would like to use. It do Great service department. Great people. Good atmosphere. You need to let people say what they want with as many words as they would like to use. It does not take many when you are happy with your experiences. More
by jd
September 01, 2019
Easy Peasy one call - appointment made. Dereck made it easy and quick. Quick diagnostic and made it as light on my wallet possible. Repair was done fast and I one call - appointment made. Dereck made it easy and quick. Quick diagnostic and made it as light on my wallet possible. Repair was done fast and I had my car back that afternoon. Great service with the ride home program too. More
by Barbara
Employees Worked With
September 01, 2019
Eddie helped me out, very good guy. Looking forward to working with this dealer in the future. Our lease will be up Oct 2020 so we will be visiting again for a re-lease maybe, or buyout, Looking forward to working with this dealer in the future. Our lease will be up Oct 2020 so we will be visiting again for a re-lease maybe, or buyout, Sam is very helpful also. More
by pingg410
Employees Worked With
Eddie in service, Sam in sales helped me.
September 01, 2019
Battery warranty service Brought in our Odessy Van late in the afternoon on a week day due to battery failing. They got us right in and also did the service that I had set up Brought in our Odessy Van late in the afternoon on a week day due to battery failing. They got us right in and also did the service that I had set up for the following Saturday. Great Service!! More
by RB
Employees Worked With
Brandon Whitaker
September 01, 2019
Kevin Proo is the best Kevin Proo always helpful and provides excellent service. I have had multiple vehicles cared for and always provides top rated care. Thank you very m Kevin Proo always helpful and provides excellent service. I have had multiple vehicles cared for and always provides top rated care. Thank you very much More
by Bmapes
Employees Worked With
Kevin Proo
September 01, 2019
Oil change Service was done timely. Great staff. Under construction but still comfortable and clean. I got to spend time reading my book and relax in a nice env Service was done timely. Great staff. Under construction but still comfortable and clean. I got to spend time reading my book and relax in a nice environment More
by Hondahapy
Employees Worked With
