1,769 Reviews of Arrowhead Honda - Service Center
Excellent service and easy to do business with! I received excellent service from Seth Ibarra. One of your top service people. He was polite, helpful, and went out of his way to complete my servic I received excellent service from Seth Ibarra. One of your top service people. He was polite, helpful, and went out of his way to complete my service. More
Oil change, tire rotation, and wash. Arrowhead Honda has been servicing my 2016 Honda Accord since I purchased it new from them (Dino was my sales rep). This visit was for another routi Arrowhead Honda has been servicing my 2016 Honda Accord since I purchased it new from them (Dino was my sales rep). This visit was for another routine oil & filter change, tire rotation , and wash. Overall an excellent experience! Staff was all very friendly and Tom was great! More
Great Service department. I have never been disappointed with my service appointments at Arrowhead Honda. The Service Advisers are always looking out for your best interest an I have never been disappointed with my service appointments at Arrowhead Honda. The Service Advisers are always looking out for your best interest and never try to over-sale. If they do recommend service, they will fully explain why they suggest it. More
Great service The service advisor met me upon my arrival, assured me they would take care of the problem, & the car would be ready to pick up the following morning. The service advisor met me upon my arrival, assured me they would take care of the problem, & the car would be ready to pick up the following morning. He called me to tell me the car was ready & they even checked for other issues. More
Honda CRV We were having some issues with our multi media display in our 2017 Honda CRV. By the way I love this vehicle. I called Tom Urbina (Our service "go t We were having some issues with our multi media display in our 2017 Honda CRV. By the way I love this vehicle. I called Tom Urbina (Our service "go to person) and explained some of the things that were happening with our Honda. Immediately asked when I could come in and we made an appointment within the week. When I arrived at the dealership he greeted me and wrote down all the things we discussed on the phone. Tom recommended that I let him give me a ride home because this would probably take a little longer than a normal oil change. Within a few minutes the gentleman who is going to drive me home came over and was home in less than a half hour. Later on that afternoon Tom called and was able to take care of the new software update that Honda just came out with the day before. Timing is everything :-). So far, and I don't expect anything to change; my relationship with Honda has been terrific. More
Routine maintenance Robert greeted me quickly and was very friendly. He ensure the maintenance was more affordable by applying coupons and/or discounts. I appreciated th Robert greeted me quickly and was very friendly. He ensure the maintenance was more affordable by applying coupons and/or discounts. I appreciated that. Service was performed quickly. New waiting area is much more comfortable. More
I like Arrowhead Honda I've always been satisfied with my dealings with Arrowhead Honda. The personnel in all departments have been helpful, courteous and professional. I ha I've always been satisfied with my dealings with Arrowhead Honda. The personnel in all departments have been helpful, courteous and professional. I have been a customer for over 10 years. More
They care for their Customers! Mike King has taken amazing care of us in service. At another dealer we were just a number, here we matter. He goes that extra to help us and it's mos Mike King has taken amazing care of us in service. At another dealer we were just a number, here we matter. He goes that extra to help us and it's most appreciated! More
Friendly I was treated with kindness and respect... I was kept up to date about progress. Difficult to navigate with the construction going on but everyone re I was treated with kindness and respect... I was kept up to date about progress. Difficult to navigate with the construction going on but everyone remained professional. More
Was able to get an appointment at the last minute. Tom Urbina was great to work with. He got my message the night before and was ready for me the next morning. Explained the issue and got me in and o Tom Urbina was great to work with. He got my message the night before and was ready for me the next morning. Explained the issue and got me in and out quickly. I had a hard time finding where the service line was though due to the construction. Thanks Tom! More