Arrowhead Honda - Service Center

Honda CRV We were having some issues with our multi media display in our 2017 Honda CRV. By the way I love this vehicle. I called Tom Urbina (Our service "go t We were having some issues with our multi media display in our 2017 Honda CRV. By the way I love this vehicle. I called Tom Urbina (Our service "go to person) and explained some of the things that were happening with our Honda. Immediately asked when I could come in and we made an appointment within the week. When I arrived at the dealership he greeted me and wrote down all the things we discussed on the phone. Tom recommended that I let him give me a ride home because this would probably take a little longer than a normal oil change. Within a few minutes the gentleman who is going to drive me home came over and was home in less than a half hour. Later on that afternoon Tom called and was able to take care of the new software update that Honda just came out with the day before. Timing is everything :-). So far, and I don't expect anything to change; my relationship with Honda has been terrific. More

Routine maintenance Robert greeted me quickly and was very friendly. He ensure the maintenance was more affordable by applying coupons and/or discounts. I appreciated th Robert greeted me quickly and was very friendly. He ensure the maintenance was more affordable by applying coupons and/or discounts. I appreciated that. Service was performed quickly. New waiting area is much more comfortable. More

I like Arrowhead Honda I've always been satisfied with my dealings with Arrowhead Honda. The personnel in all departments have been helpful, courteous and professional. I ha I've always been satisfied with my dealings with Arrowhead Honda. The personnel in all departments have been helpful, courteous and professional. I have been a customer for over 10 years. More

They care for their Customers! Mike King has taken amazing care of us in service. At another dealer we were just a number, here we matter. He goes that extra to help us and it's mos Mike King has taken amazing care of us in service. At another dealer we were just a number, here we matter. He goes that extra to help us and it's most appreciated! More

Was able to get an appointment at the last minute. Tom Urbina was great to work with. He got my message the night before and was ready for me the next morning. Explained the issue and got me in and o Tom Urbina was great to work with. He got my message the night before and was ready for me the next morning. Explained the issue and got me in and out quickly. I had a hard time finding where the service line was though due to the construction. Thanks Tom! More

Friendly I was treated with kindness and respect... I was kept up to date about progress. Difficult to navigate with the construction going on but everyone re I was treated with kindness and respect... I was kept up to date about progress. Difficult to navigate with the construction going on but everyone remained professional. More

Great Service Dan Thomas was my service adviser, he was friendly and professional. I have owned 5 new Honda's and currently own two. I will be bringing both my cars Dan Thomas was my service adviser, he was friendly and professional. I have owned 5 new Honda's and currently own two. I will be bringing both my cars to Arrowhead Honda and Dan Thomas. Thank you More

JB review The service is always quick and complete. I like that you provide even the small services that I don't expect, such as the free car wash. I once had The service is always quick and complete. I like that you provide even the small services that I don't expect, such as the free car wash. I once had headlight that blew out and I bought a new headlight and the service attendant installed it for free. Things like that will keep me coming back. More

Smooth and highly satisfactory experience My appointment was for a general 2 year check up and oil change for my 2017 CRV. The service team checked all systems and recommended 2 maintenance s My appointment was for a general 2 year check up and oil change for my 2017 CRV. The service team checked all systems and recommended 2 maintenance services which I approved by phone and they were promptly completed. In addition I asked for a quote on 4 new tires and was pleasantly surprised that the price offered was LESS than other places in the local area. The tires were then replaced on this same visit. There was no charge for mounting, balancing or disposal. WOW!! I was assisted by both Brandon and Tom and they were very thorough in every detail and very pleasant to work with. This is my 4th visit to Arrowhead Honda Service department and each time I have been very impressed by the service team. More

Exceptional service I was driving and knew something was wrong with my C-RV, so went directly to Arrowhead Honda service without an appointment. It was a very frustrating I was driving and knew something was wrong with my C-RV, so went directly to Arrowhead Honda service without an appointment. It was a very frustrating time for me, since I had my dogs with me, it was so hot out, and this was so unexpected. Mike handled everything very professionally, explained the problem and they promptly got me back in my car. The quality of service definitely helped alleviate my frustration, thank you! More