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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,769 Reviews

1,769 Reviews of Arrowhead Honda - Service Center

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June 17, 2019

Inspection results I like that an inspection of my car is done during routine service. It would be helpful if a copy of the inspection report as well as a best guess on More

by A12345678@
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 18, 2019 -

Arrowhead Honda responded

A12345678@, thank you for the review! You should have received a copy of the inspection report as well as a price estimate. If you would still like this information, please, contact the dealership; we would be happy to email it to you. Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

June 15, 2019

Service department There were some things wrong with a used car that we purchased there. We thought we had 30 days to come back and it actually turned out to be 15. Robe More

by Aztamara
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 17, 2019 -

Arrowhead Honda responded

Aztamara, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear Service Advisor Robert Quintana and our Sales team were able to provide you such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

June 13, 2019

Absolutely the best I brought my wife's car in for an alignment. Seth, my service advisor, was extraordinary really friendly and professional as he explained the process More

by HarleyJohn
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Jun 14, 2019 -

Arrowhead Honda responded

HarleyJohn, thank you for the 5 star review! Customer satisfaction is our number one priority, and we are happy to hear Service Advisor Seth Ibarra was able to provide you with such a friendly, professional experience. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

June 11, 2019

Leaking Tire Showed up Monday morning without an appointment. Seth did a great job of accommodating me despite is busy appointment book and fixed my problem. Wor More

by rjc
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Jun 14, 2019 -

Arrowhead Honda responded

rjc, thank you for the 5 star review! Customer service is our main focus, and we are happy to hear Service Advisor Seth Ibarra did such a great job assisting you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

June 09, 2019

Service Excellent service and follow through. Steve guided me from the things that needed service to the cost. He kept me informed as to the status throughout More

by Steve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2019 -

Arrowhead Honda responded

Steve, thank you for the 5 star review! Customer service is our main focus, and we are happy to hear Service Advisor Steve Bullock was able to provide you such excellent assistance. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

June 01, 2019

Excellent service, as usual I purchased my used 2007 Honda at Arrowhead Honda about 9 years ago (wow...). I have consistently used the dealer's service department for the work on More

by Kkobo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 05, 2019 -

Arrowhead Honda responded

Kkobo, thank you for the review! Our number one goal is customer satisfaction, and we are happy to hear Service Advisor Kevin Proo was able to provide you with such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

June 01, 2019

Service Excellent service experience, everyone was helpful courteous and attentive to my needs answering my questions and just had a great overall experienc More

by Dae
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Jun 05, 2019 -

Arrowhead Honda responded

Dae, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear your most recent experience went so well! Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 31, 2019

Service I called and they were able to get my car in right away and out the door in under an hour. Friendly and courteous with a comfortable area to relax in More

by LindaB
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Jun 05, 2019 -

Arrowhead Honda responded

LindaB, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear your most recent experience went so well! Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 30, 2019

xxu routine service Honda accord coupe, 6 spd manual trans; love this car and service personnel appreciate my feelings; Dan gave excellent, personable service; went over More

by DrB 2175
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2019 -

Arrowhead Honda responded

DrB 2175, thank you for the 5 star review! Providing excellent customer service is our main goal, and we are happy to hear Service Advisor Dan Thomas was able to make your last visit such a great experience. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 29, 2019

Professional and friendly in spite of construction going on. I was told that the service of my Civic would take 1-1/2 hrs, and it was completed on time. Antwon was professional and knowledgeable when answering More

by NanJ
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jun 05, 2019 -

Arrowhead Honda responded

NanJ, thank you for the 5 star review! Customer service is our top priority, and we are happy to hear Express Advisor Antwon Germany was able to provide you with such knowledge and professionalism. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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