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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,772 Reviews

1,772 Reviews of Arrowhead Honda - Service Center

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May 18, 2019

Service I brought my Honda Ridgeline to ArrowHonda service for oil change and recall update. Robert provided quick and concise customer service. I would recom More

by dan
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Arrowhead Honda responded

dan, thank you for the review! Customer service is our primary focus, and we are pleased to hear Service Advisor Robert Quintana was able to provide such quick and concise assistance. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 17, 2019

Annual Service Service was quick and am looking forward to the new waiting room. They found a couple of things that needed to be done and this was a good thing sinc More

by Honda106k
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dan Thomas
Jun 11, 2019 -

Arrowhead Honda responded

Honda106k, thank you for the review. Our main goal is customer satisfaction, and we are happy to hear Service Advisor Dan Thomas was able to provide such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 16, 2019

no hassles--job is done I really like Derreck, my service adviser. Gets the job done efficiently and is very easy to work with. Keeps my Pilot in top shape. More

by random
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Arrowhead Honda responded

Thank you for the review! Customer satisfaction is our top priority, and we are happy to hear Service Advisor Dereck Smith was able to provide you with such efficient and quality assistance. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 16, 2019

Robert provided excellent customer service I came in for an oil change and asked Robert to check and see if anything else needed to be done. He came back to me and explained the technician's r More

by dikelly
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Robert Quintana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Arrowhead Honda responded

dikelly, thank you for the 5 star review! Our main goal is customer satisfaction, and we are happy to hear Service Advisor Robert Quintana was able to provide such excellent assistance to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 15, 2019

Satisfied I had a good visit, Steve Bullock was out the door as I drive into the service lane. He had the paper work in his hand and ready to help me out. More

by ridge
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Arrowhead Honda responded

ridge, thank you for the 5 star review! Customer service is our top priority, and we are pleased to hear Service Advisor Steve Bullock provided you with such excellent assistance. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 14, 2019

great! The service center does an excellent job. They get the work done in a timely manner. It is a pleasure work with Honda's great staff! More

by ctarizona@cox.net
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brandon Whitaker
Jun 11, 2019 -

Arrowhead Honda responded

ctarizona@cox.net, thank you for the 5 star review! Our main focus is customer service, and we are pleased to hear how happy you have been with our service team overall. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 11, 2019

Excellent Service! Tom Urbina is great.....hands down, he has always taken care of us, so glad we found him again at Arrowhead Honda! Looking forward to the remodel bei More

by Jeff&Lolo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Arrowhead Honda responded

Jeff&Lolo, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear Service Advisor Tom Urbina has been able to maintain that same devotion to excellence for you and yours. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 10, 2019

They take good care of my vehicle. I have confidence that I can trust Tom Urbina overseeing the service for my car. I'm looking forward to seeing the completed remodel of the dealershi More

by JS
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Arrowhead Honda responded

JS, thank you for the 5 star review! Customer service is our primary focus, and we are pleased to hear Service Advisor Tom Urbina has been able to provide you such excellent assistance. Please, let us know if you need anything in the future, and we look forward to seeing you at our grand re-opening in a few months! Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 10, 2019

I trust my service rep I try to work exclusively with Tom as my service rep. I have grown to trust his expertise; and that I won't be encouraged to accept services not need More

by JK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Arrowhead Honda responded

JK, thank you for the review! Our main goal is customer satisfaction, and we are happy to hear Service Advisor Tom Urbina was able to provide you with such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 08, 2019

Good Service Quick and timely service. Good people to deal with. They have complete computerized records to keep track of needed service and to keep us aware of More

by 5Hondas
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Arrowhead Honda responded

5Hondas, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear your most recent visit went so well. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

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