Back

Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,775 Reviews

1,775 Reviews of Arrowhead Honda - Service Center

Sort by
May 11, 2019

I trust my service rep I try to work exclusively with Tom as my service rep. I have grown to trust his expertise; and that I won't be encouraged to accept services not need More

by JK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Arrowhead Honda responded

JK, thank you for the review! Our main goal is customer satisfaction, and we are happy to hear Service Advisor Tom Urbina was able to provide you with such excellent service. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 10, 2019

They take good care of my vehicle. I have confidence that I can trust Tom Urbina overseeing the service for my car. I'm looking forward to seeing the completed remodel of the dealershi More

by JS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2019 -

Arrowhead Honda responded

JS, thank you for the 5 star review! Customer service is our primary focus, and we are pleased to hear Service Advisor Tom Urbina has been able to provide you such excellent assistance. Please, let us know if you need anything in the future, and we look forward to seeing you at our grand re-opening in a few months! Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 08, 2019

Good Service Quick and timely service. Good people to deal with. They have complete computerized records to keep track of needed service and to keep us aware of More

by 5Hondas
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 12, 2019 -

Arrowhead Honda responded

5Hondas, thank you for the 5 star review! Customer satisfaction is our top priority, and we are happy to hear your most recent visit went so well. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 08, 2019

Very good customer service From the moment you enter the service department they make you feel at home.Kevin Pro is really a nice guy .he takes the time to make sure you have be More

by Alfred123
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Kevin Proo
Jun 12, 2019 -

Arrowhead Honda responded

Alfred123, thank you for the review. Our top priority is customer service, and we are pleased to hear Service Advisor Kevin Proo was able to provide you with such a great experience. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 06, 2019

Fantastic as Always! Tom Urbina is always kind, efficient, and trustworthy. I will never take my car anywhere else. I have never left having had a bad experience. More

by 3Birds
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Arrowhead Honda responded

3Birds, thank you for the 5 star review! Customer service is our top priority, and we are happy to hear that Service Advisor Tom Urbina is continuing to provide that to you and yours. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 05, 2019

Great service for my 2009 Honda! I was taken care of quickly for car service; some additional service was required that Steve explained efficiently and effectively. Kevin checked me o More

by jeburk
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Proo
May 07, 2019 -

Arrowhead Honda responded

jeburk, thank you for the 5 star review! Ensuring our customers are satisfied is our number one goal, and we are glad to hear Service Advisors Steve Bullock and Kevin Proo were able to provide that to you as a team. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 05, 2019

Very pleased. Although it's expensive for car repairs I appreciated Dereck Smith's detailed information and help on the service required. He kept me informed. Exp More

by sulcata
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 07, 2019 -

Arrowhead Honda responded

sulcata, thank you for the review! Maintaining quality service is very important to us, and we are happy to hear that Service Advisor Dereck Smith was able to continue to provide that to you on your most recent visit. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 04, 2019

Great Service Antwon made me feel like a valued customer. He answered my questions in detail, has a great attitude and made sure I understood the info he was explai More

by Ian
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
May 07, 2019 -

Arrowhead Honda responded

Ian, thank you for the 5 star review! Customer satisfaction is our top priority, and we are glad to hear Express Advisor Antwon Germany was able to continue to provide that level of excellence to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 03, 2019

Excellent Service! Mike King is cordial, prompt, professional and efficient...customer service was great. Wait time was minimal and comfortable and explanation of servic More

by Accord Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike King
May 08, 2019 -

Arrowhead Honda responded

Accord Owner, thank you for the 5 star review! Customer satisfaction is our number one priority, and we are happy to hear that Service Advisor Mike King has continued to provide that level of excellence to you. Please, let us know if you need anything in the future. Best, Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

May 03, 2019

Went Smooth Derrick was great - Took my vehicle back then came and told me what needed to be done he also kept me informed on how the service was progressing. Ni More

by Accord Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dereck Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 08, 2019 -

Arrowhead Honda responded

Thank you for the review! Our number one goal is customer satisfaction. Please, let us know if you need anything in the future. Lisa Wright Director of Customer Relations 623-815-2040 lwright@arrowheadhonda.com

...
76
...