Arrowhead Honda - Service Center

Super service Found the problem and fixed it quickly under warranty. Was friendly and helpful during the whole process and gave a good explanation of the cause. Found the problem and fixed it quickly under warranty. Was friendly and helpful during the whole process and gave a good explanation of the cause. More

Oil Change @ a Construction Site Was met at my car by Seth who I had talked to setting up my appointment for an oil change and associated related other maintenance. He took my keys, d Was met at my car by Seth who I had talked to setting up my appointment for an oil change and associated related other maintenance. He took my keys, directed me to the under construction waiting room where I had a cup of coffee and half a donut, began to read USA Today and Seth walked in and said my car was ready. He went over what had been done, what needed to be done and thanked me for being an Arrowhead Honda customer. Overall, I had a short but excellent experience yesterday thanks to Seth and the entire maintenance staff. More

An excellent service experience Seth Ibarra, the service writer at Arrowhead Honda, was excellent. He was professional, listened intently to my comments about my vehicle, and addres Seth Ibarra, the service writer at Arrowhead Honda, was excellent. He was professional, listened intently to my comments about my vehicle, and addressed all my concerns. He was friendly and made me feel at home, gave me a time frame for the service, and informed me afterwards of all the checks that were done on my vehicle. It was a 5 Star service experience. More

New Battery I brought my vehicle in late yesterday afternoon with a bad battery that needed to be replaced. Excellent service from Robert who had the battery test I brought my vehicle in late yesterday afternoon with a bad battery that needed to be replaced. Excellent service from Robert who had the battery tested and replaced within about 1 hour. More

Great customer service Tom Urbina and the Service Techs did an outstanding job for us! We had to get our Accord in for a recall notice & some other maintenance issues. We ne Tom Urbina and the Service Techs did an outstanding job for us! We had to get our Accord in for a recall notice & some other maintenance issues. We needed the car back ASAP for afternoon events. After further investigation, some other warranty items were discovered needing attention. Tom conveyed our need to have the car available by 12:30PM. The technicians worked efficiently and managed to get us the car back in a very timely matter - by 12:30PM, despite the extra problems which were discovered later. We very much appreciate the tech's efforts and Tom's, to repair our vehicle and get us on our way! More

Perfect Service Kevin was professional and polite. The service requested was prompt and the service advisor kept very good communication with me regarding the status Kevin was professional and polite. The service requested was prompt and the service advisor kept very good communication with me regarding the status of the vehicle and an ETA of completion. More

Great customer service, exceptional employees I met with Antwon, who is always very nice and professional, after the initial greet, I was introduced to Steve Bullock who was also very exceptional. I met with Antwon, who is always very nice and professional, after the initial greet, I was introduced to Steve Bullock who was also very exceptional. Even though I needed more done than just my oil change, I anticipated that I would have some extras done, due to my mileages, the work was done faster than expected. Overall great job, even though with all the construction going on. More

Still with dealer after all these years. Have purchased several vehicles from Arrowhead Honda and have had them all serviced there. They are running as great now as when they were new. Have purchased several vehicles from Arrowhead Honda and have had them all serviced there. They are running as great now as when they were new. More

Great customer service Only waited a few minutes for a shuttle back home. The drivers were very friendly. The service I received was free. Probably spent a total of 5 minute Only waited a few minutes for a shuttle back home. The drivers were very friendly. The service I received was free. Probably spent a total of 5 minutes in the shop...which was awesome. More

Scheduled oil change Antwon was friendly and took care to explain services to me Provided accurate time line. Left car under cover as it was raining when I departed. Antwon was friendly and took care to explain services to me Provided accurate time line. Left car under cover as it was raining when I departed. More