1,775 Reviews of Arrowhead Honda - Service Center
Excellent Service/Front brakes I always receive 5 Star Service from Arrowhead Honda and in particular Kevin Proo. He is a class act and awesome every time. Arrowhead Honda is so bl I always receive 5 Star Service from Arrowhead Honda and in particular Kevin Proo. He is a class act and awesome every time. Arrowhead Honda is so blessed to have such a fine young man working for them. HE IS THE BEST!!! More
Friendly and Professional Your service staff has always given us friendly and professional service. They always keep us informed of service required and the progress of that s Your service staff has always given us friendly and professional service. They always keep us informed of service required and the progress of that service. More
A very positive experience, as always The service advisors are friendly and helpful, and keep the customer informed every step of the way. The mechanics seem to really know what they are d The service advisors are friendly and helpful, and keep the customer informed every step of the way. The mechanics seem to really know what they are doing, we have never had any problems with a repair or a service. More
Oil Change @ a Construction Site Was met at my car by Seth who I had talked to setting up my appointment for an oil change and associated related other maintenance. He took my keys, d Was met at my car by Seth who I had talked to setting up my appointment for an oil change and associated related other maintenance. He took my keys, directed me to the under construction waiting room where I had a cup of coffee and half a donut, began to read USA Today and Seth walked in and said my car was ready. He went over what had been done, what needed to be done and thanked me for being an Arrowhead Honda customer. Overall, I had a short but excellent experience yesterday thanks to Seth and the entire maintenance staff. More
Great experience Professional, friendly, easy. Purchased new Honda in 2017 and have been bringing to service center each time needs servicing. We have been very ha Professional, friendly, easy. Purchased new Honda in 2017 and have been bringing to service center each time needs servicing. We have been very happy with the way we are treated at this service center. More
Super service Found the problem and fixed it quickly under warranty. Was friendly and helpful during the whole process and gave a good explanation of the cause. Found the problem and fixed it quickly under warranty. Was friendly and helpful during the whole process and gave a good explanation of the cause. More
An excellent service experience Seth Ibarra, the service writer at Arrowhead Honda, was excellent. He was professional, listened intently to my comments about my vehicle, and addres Seth Ibarra, the service writer at Arrowhead Honda, was excellent. He was professional, listened intently to my comments about my vehicle, and addressed all my concerns. He was friendly and made me feel at home, gave me a time frame for the service, and informed me afterwards of all the checks that were done on my vehicle. It was a 5 Star service experience. More
New Battery I brought my vehicle in late yesterday afternoon with a bad battery that needed to be replaced. Excellent service from Robert who had the battery test I brought my vehicle in late yesterday afternoon with a bad battery that needed to be replaced. Excellent service from Robert who had the battery tested and replaced within about 1 hour. More
Great customer service Tom Urbina and the Service Techs did an outstanding job for us! We had to get our Accord in for a recall notice & some other maintenance issues. We ne Tom Urbina and the Service Techs did an outstanding job for us! We had to get our Accord in for a recall notice & some other maintenance issues. We needed the car back ASAP for afternoon events. After further investigation, some other warranty items were discovered needing attention. Tom conveyed our need to have the car available by 12:30PM. The technicians worked efficiently and managed to get us the car back in a very timely matter - by 12:30PM, despite the extra problems which were discovered later. We very much appreciate the tech's efforts and Tom's, to repair our vehicle and get us on our way! More
Perfect Service Kevin was professional and polite. The service requested was prompt and the service advisor kept very good communication with me regarding the status Kevin was professional and polite. The service requested was prompt and the service advisor kept very good communication with me regarding the status of the vehicle and an ETA of completion. More