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Arrowhead Honda - Service Center

Peoria, AZ

4.7
1,775 Reviews

1,775 Reviews of Arrowhead Honda - Service Center

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February 01, 2019

Service The service tech took care of everything well. Once they found the car they got it repaired quickly and did the oil change as well More

by Joy
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Seth Ibarra
Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 4-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 4-star review for Service Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 31, 2019

Exceeded expectations I was quickly greeted, checked in, and the work was completed in the timeframe as promised. Upon checkout, Thomas explained the completed work. Overal More

by Buckzona
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 31, 2019

I came in for an oil change. you found a problem. I cme in for an oil change and check up on my Pilot. Tom Urbina pointed out a problem with the Pilot's hoses. Your people corrected the problem and o More

by Doug
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Urbina
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Tom Urbina and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Tom had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 30, 2019

Excellent Service The only reason I return to get my service done there is because of Antwon Germany. His customer service skills are amazing. My last visit (Mr. German More

by Trew5526
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 30, 2019

all was fast and painless I want to thank Antwon Germany for his Quick response and for taking care of my problem like I was somebody important. Great job Antwon !!!!!!!! More

by lilo28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 30, 2019

efficient service Since 2011, I have found the courtesy, efficiency, and, on-time service very pleasing and Steve Bullock, my service advisor, is always extremely atte More

by mature driver
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Steve had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Steve had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 30, 2019

everything went fine Did what they said they would do, the new molding was installed so it looks like brand new, took a little less time than they estimated More

by pilotowner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Bullock
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Steve had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Service Advisor Steve Bullock and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Steve had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 29, 2019

Honda Service Very quick and friendly service. I have been coming to Arrowhead Honda for quite a few years and have always had great attention to my vehicle needs. More

by Carsue
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Antwon Germany
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Express Advisor Antwon Germany and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Antwon had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 29, 2019

Fast service The service was fast and effective the price was good and I was kept informed the whole time I highly recommend this Honda dealership it’s great. More

by Jason93
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Jan 31, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

Feb 05, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a 5-star review for Express Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

January 27, 2019

Arrowhead Honda Service Department The Arrowhead Service Department was very friendly. My service was completed quickly and my adviser went through the services performed in detail. I h More

by albd62
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Seth Ibarra
Jan 28, 2019 -

Arrowhead Honda responded

Thank you very much for leaving a a 5-star review for Express Advisor Seth Ibarra and Arrowhead Honda. We pride ourselves on our customer service and happy to see that Seth had shown just that. Please let us know if you need anything in the future. Jill Chafitz Director of Customer Service 623-815-2040 jchafitz@arrowheadhonda.com

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