Atamian Honda
Tewksbury, MA
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Everyone was wonderful. The staff there is EXCELLENT. Wouldn't think of going anywhere else to buy a vehicle. We will recommend and refer everyone we know to Atamian Honda/Volkswagon. Wouldn't think of going anywhere else to buy a vehicle. We will recommend and refer everyone we know to Atamian Honda/Volkswagon. More
Edwin was a pleasure to work with! He was professional, honest and polite, from start to finish. I visited Atamian when I was ready to buy a CRV, and came for a Costco auto buying program price. I made honest and polite, from start to finish. I visited Atamian when I was ready to buy a CRV, and came for a Costco auto buying program price. I made it clear that i was ready to make a purchase, but had gotten many internet prices, and was going to another dealer that evening to sign if Atamian's Costco price was not better. While the Costco price wasn't competitive, Edwin asked for the price i was seeking, at which time I showed him an amazing price from another dealer. After a couple of months of getting prices, I knew I had hit rock bottom, and wondered what Edwin could do. He could meet it. However, I was drawn to the small, old fashion showroom and the professional and honest style of Edwin. I signed an agreement, knowing that Edwin would have to locate the color I wanted. True to his word, Edwin called me several days later; He had located the car. My husband and I then went to the dealer to sign the papers, and returned today to take delivery. Edwin's explanation of the car's features, and set up of technology were wonderful. He was clear, and very patient. Before we left with our new vehicle, a sales manager came over to thank us and to wish us well with our new car. Atamian is a gem in today's world of haggling when buying a car. Edwin, too, is a gem. More
Was shocked by the complete lack of any kind of attention or customer service we received after researching the dealership. We arranged a test drive with Melissa Paquette for 7:00 pm. We arrived about 10 m or customer service we received after researching the dealership. We arranged a test drive with Melissa Paquette for 7:00 pm. We arrived about 10 minutes early and walked into the show room and waited a few minutes for anyone to welcome us. After no one even bothered to let us know they were busy and that it would be a few minutes I started to get that sinking feeling. So, we went out and decided to look at the outside of the car we wanted to purchase and it checked out and was in great condition so we decided okay it might be worth the wait and lack of attention. We went back inside and sat at a conspicuous table halfway between some sales desks and what appeared to be the sales/finance office. After about 10 more minutes of no attention, not even a hello, at 7:15 we went into the office and explained that we had set up a test drive for 7:00 and that it was now 15 minutes later and we hadn't even been greeted yet. The guy (normally I'd say gentleman but not really in this case) simply said, "Yeah, few minutes." Since we were really into the car we decided that we might continue to wait, after another 10 minutes with no one still paying us any attention we saw someone who walked in after us go into the same office and get a sales-rep to come right out and sit right down with her. At that point we said forget this they obviously don't need or want out business but we tried to give it one more try and told guy in the office that we still hadn't been spoken to by anyone. His only response was to say, "Oh." and go back to work so we told him we were leaving since we had an appointment and no one had helped us. His response, "Okay," and right back to his binder. No car can be worth this poor customer service. Including our travel to the dealership, Atamian wasted and hour of our time so, we'll have to just keep looking and we'd recommend you do to. More
This dealership might not look great on the outside but maybe thats what makes them great on the inside. I was referred to Kevin Richardson by my mechanic who has bought 4 cars off the Kevin (who by the w maybe thats what makes them great on the inside. I was referred to Kevin Richardson by my mechanic who has bought 4 cars off the Kevin (who by the way is now the general sales manager) dating back to 2000 when he was just starting out in the business. He raved about him so we figured lets give him a try. We had a unique situation and had been to two other dealers whom I will leave nameless. Kevin was great. He made our experience extremely easy and was honest thru the hole process. We consider ourselves lucky to have been referred to him and will send all our family and friends to him. In the end we left in our NEW CR-V and we will be back for my wifes car in 2 years or less. More
I had an excellent experience at Atamian Honda. Jim Tringale treated me as if I was a family member who came in to buy a car. He was very personable and professional and I was highly impressed with eve Tringale treated me as if I was a family member who came in to buy a car. He was very personable and professional and I was highly impressed with everyone I dealt with at Atamian Honda More
This is my second new vehicle purchase at Atamian and the reason I keep coming back is simple. The sales and service departments are great. My sales representative was Tarik. He was very knowledgeable, helpf reason I keep coming back is simple. The sales and service departments are great. My sales representative was Tarik. He was very knowledgeable, helpful, and respectful. In fact, I find the sales members at Atamian consistent in this regard as so many other dealerships I've been to are much too pushy and show no human element to the purchase. I also service my vehicles at Atamian as well and find their service department top notch with knowledgeable and trustworthy mechanics and service advisors. Every Atamian employee I have met is courteous and polite. I find that I continually receive a great price on the vehicles and great service and that's the reason I keep coming back to Atamian and you should, too! More
I shopped other Dealers in the area and found that Atamian had the best price and didn't play some of the games that others did. John Pudlo was my salesman and I would highly recommend him. Atamian had the best price and didn't play some of the games that others did. John Pudlo was my salesman and I would highly recommend him. More
Joe Sheehan at Atamian was wonderful to work with, in fact, all of the Atamian asscoiates that we worked with were wonderful. Melissa communicated with my husband via email before our arrival and made s fact, all of the Atamian asscoiates that we worked with were wonderful. Melissa communicated with my husband via email before our arrival and made sure we were well taken care of when we arrived on site. That's how we got Joe! While the car new car buying experience can be a lengthy process, especially with a little one, Joe worked hard to get us out as quickly as possible. Joe was also very patient with us as we test drove 2 vehicles and hemmed-and-hawed over the size to make sure it was a perfect fit for our son's hockey equipment. Our overall experience was exceptional and the on-site registry process is a huge plus! We'll be back. Loving our 2013 Pilot; it has everything and fits everything! More
After over 2 weeks of research and negotiations, the sales team at Atamian Honda treated me fairly, and worked to get me into the car I wanted at a price that I found to be reasonable. Very welcoming, c sales team at Atamian Honda treated me fairly, and worked to get me into the car I wanted at a price that I found to be reasonable. Very welcoming, courteous and patient with my needs. More
I know of no greater accolade that you could bestow on a dealership than to say you've purchased more than one vehicle from it. I have purchased at least seven, either for my family members or myself, over dealership than to say you've purchased more than one vehicle from it. I have purchased at least seven, either for my family members or myself, over the twenty years that I've lived in town. Whether I shop them first or last, I am more than satisfied with the treatment that I am given and the price that I have been quoted. Rarely have I had to enter stressful negotiations. Joe Sheehan continues this fine tradition. He is knowledgeable and very, very helpful. I highly recommend Joe and Atamian Honda to anyone in the market for a new Honda. You will not be disappointed. More