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Athens Ford - Service Center

Athens, GA

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64 Reviews

64 Reviews of Athens Ford - Service Center

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January 19, 2024

Billy Dale is a great advisor and knows what best for his customers I’m very grateful for him to Introduce me to this new program that ford rolled out the sunbit program it’s helps people like me get work do More

by Angel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Billy Dale
Feb 03, 2024 -

Athens Ford responded

Thanks so much for this awesome feedback, Angel! We're so happy to hear you had a great experience with Billy Dale.

January 31, 2023

The worst service department. Will not return phone calls about work they've done. Twice they've done work and my truck has the same problem after I've paid for it. More

by greene70@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Christian
January 27, 2023

Worst service experience ever. Warranty set to expire in a month and our back up camera starts turning blue. No response to multiple attempts for scheduling a repair (19 to be ex More

by jsmitchell31
Service Communication
Recommend Dealer
No
Employees Worked With
Blake Christian
October 29, 2022

Thank you for all you did to take care of our F150. Your communication about the status of the work being done. More

by Wvfan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Christian Escoe
February 08, 2022

Took car in for service. Oil change and tire rotation. Came home TPMS light comes on all tires were BELOW what is required for psi. Called service and ofc its MY fault and i probably ran over something ca More

by Dlgray425
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Shannon Strickland
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 23, 2021

Made an appointment to have engine check light diagnostic. When I scheduled by phone girl said could do same day but if need repairs could take longer. Arrived at my appointment at 7:20 am. Was gr More

by rtaylor64
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Andres Rodriguez
August 16, 2021

Great service. Quick and efficient dept. I always will visit people that take good care of me. Each and every time I visit this service center, I am impressed More

by chuck.walden
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Billy Scheibe
January 18, 2021

Johnathon Simmons was absolutely pleasant to deal with, a lot better than some of my previous advisors. He got my vehicle in and out quickly, and explained my options on some of the issues my vehicle has in More

by Chaz_P
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathon Simmons
January 15, 2021

Horrible! Normally nobody responds with good comments. Unfortunately I am one of those. Vehicle under warranty, I’m out of town and can get nobody to return my call. 10 messages left. Buy Chevy, buy ram , More

by gerald.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
John petty
January 08, 2021

Jonathan Pace is kinda of dude i like to deal with. He worked well with my stubbornness. Just pushy enough to help my wife make an decision. More

by Jasonjrouse
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Nalley, Jonathan Pace
1
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