Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
65 Reviews of Athens Ford - Service Center
Sort by
March 21, 2018
Wheels and tires Got good wheels and tires at a good price. I was not happy with service to start off with, but dealership worked to get things right. I would consider Got good wheels and tires at a good price. I was not happy with service to start off with, but dealership worked to get things right. I would consider doing business with them again. More
by Alex Sink
Employees Worked With
Brandon, Jamie, Christian Gilliland
Helpful June 15, 2017
First time I came in for service on my 5 month old car. I was already totally satisfied by the service Mark provided me when I purchased my new Ford in February. Athens Ford is almost too good to be true. M I was already totally satisfied by the service Mark provided me when I purchased my new Ford in February. Athens Ford is almost too good to be true. Mark made my buying experience hassle-free and honestly enjoyable. Kenny was my Finance guy. (That's the really scary part). Kenny made the finance side of buying my car a breeze. This past week I came in for service on my car. That experience was awesome as well. Jeff and Josh greeted me, and Tiffany was amazing. Seriously, I am saying this because it is so so true. Thanks Tiffany!! And Mark my awesome salesman came to visit with me while I waited for my car to be serviced. I will look forward to returning to Athens Ford in the near future!!! More
by Maria
Employees Worked With
Jeff Owens, Jeff Wilkerson, Josh Mullis, Tiffany Scott, Kenny Jordan, Mark Mills
June 08, 2017
Only use Tiffany Scott as your service advisor Athens ford has my truck right now. Tiffany has kept me up to date and well informed since they have had the truck. Originally talked with Brendan, ca Athens ford has my truck right now. Tiffany has kept me up to date and well informed since they have had the truck. Originally talked with Brendan, called to confirm appointment and he never called me back. The other service advisor Jeff never calls anyone back. If you want something done you definitely need Tiffany on your side. She's the only reason I'm giving 5 stars. More
by Tiffany is the best- give her a raise
Employees Worked With
Tiffany Scott
December 24, 2016
Focus ST I buy cars for a multiple criteria and my Focus ST meets all of them. I also keep a car until it just wont run anymore, my car becomes a family membe I buy cars for a multiple criteria and my Focus ST meets all of them. I also keep a car until it just wont run anymore, my car becomes a family member. So my service center is very, very important. I want to know they are treating my car with respect and that human touch. Athens Ford service center seems to care about both me and my car. They even wash my car before returning it to me. No service center provides the human touch as much as Athens Ford. Of course it doesn't help when they have a 2017 Shelby Mustang and Focus RS sitting right next to me in the waiting lounge.... More
by Joe Dan
Employees Worked With
Jeff Wilkerson was outstanding to work with on my car service.
May 08, 2016
Quick lube Last minute appointment , in and out in 1 hour. Nice wIting area with comfortable seating and free wifi? Free sodas and coffee offered. Quick detailed Last minute appointment , in and out in 1 hour. Nice wIting area with comfortable seating and free wifi? Free sodas and coffee offered. Quick detailed information of why services were completed. More
by Dennis and Tinna
Employees Worked With
?
May 06, 2016
Excellent Customer Service Thanks to Jessie for giving me excellent service from beginning to end. I love the service I received I will tell anyone that asks where to take thei Thanks to Jessie for giving me excellent service from beginning to end. I love the service I received I will tell anyone that asks where to take their car. More
by Nita
Employees Worked With
Jessie
April 29, 2016
Warranty and Wash My 2012 F250 required warranty repair. I contacted Tiffany and she took it right in. Had the truck repaired and back in two days. I'll also start usin My 2012 F250 required warranty repair. I contacted Tiffany and she took it right in. Had the truck repaired and back in two days. I'll also start using this dealership for my auto detailing as well. Very reasonable and thorough. I'll be buying the extended warranty coverage as a result of the type of service received from your service department. More
by Stan C
Employees Worked With
Tiffany and Jeff
April 29, 2016
Athens Ford Provides Outstanding Service I am very pleased to support and recommend Athens Ford's Service Department. Tiffany is wonderful!! We purchased our C-Max from Athens Ford and we've I am very pleased to support and recommend Athens Ford's Service Department. Tiffany is wonderful!! We purchased our C-Max from Athens Ford and we've always returned to them for all of our service needs. More
by Nadine Wright
Employees Worked With
Tiffany
April 25, 2016
Excellent Service Department The service department is extremely efficient and friendly. I had "The Works" service done and it is very reasonably priced. Also, the waiting loung The service department is extremely efficient and friendly. I had "The Works" service done and it is very reasonably priced. Also, the waiting lounge is very comfortable and is in a pleasant surrounding. More
by DaveH
Employees Worked With
Tiffnay Scott
April 21, 2016
Service appointment We needed a key fob replaced on our new Ford Edge. Everything was fast and painless. The service advisor was very pleasant. I was satisfied with my se We needed a key fob replaced on our new Ford Edge. Everything was fast and painless. The service advisor was very pleasant. I was satisfied with my service. More
by DB1234
Employees Worked With
Can't remember the name. Paperwork not on hand at this time
