Atlantic Chevrolet

Great repeat experience. Paul and Craig were very helpful and got me into the car I wanted at the price I wanted. Will be back in three years! Paul and Craig were very helpful and got me into the car I wanted at the price I wanted. Will be back in three years! More

Chevy Malibu Paul and the Atlantic Chevy team were helpful in the process and offered a relaxed environment. Not ever car salesman is out to get you. Paul and the Atlantic Chevy team were helpful in the process and offered a relaxed environment. Not ever car salesman is out to get you. More

All around great quality dealer and staff Excellent service with knowledgeable staff and great hospitality. Cars were readily available for test drives and equally well maintained. Paul was ve Excellent service with knowledgeable staff and great hospitality. Cars were readily available for test drives and equally well maintained. Paul was very helpful throughout the whole process and without a doubt a true and honest salesman. If you’re looking to buy a brand new or pre-owned Chevy, Atlantic Chevrolet is the dealer to go to! More

Great the right price the first time around I was very happy with the purchase of my 2018 Chevy Tahoe RST. It was a pleasure from start to delivery. Love the truck thanks again I was very happy with the purchase of my 2018 Chevy Tahoe RST. It was a pleasure from start to delivery. Love the truck thanks again More

Overall kind and hardworking, tarnished by rogue staff The worst experience I have ever had in my life, without a close second. The sales representative at the desk, Ben, working for us was kind, hard work The worst experience I have ever had in my life, without a close second. The sales representative at the desk, Ben, working for us was kind, hard working, and considerate. The sales price was finalized, management approved, the number was written down and underlined, and everyone was satisfied- sales, management, and my wife and I. As the sales order was drawn up, the vehicle was pulled up and ready for my wife and I. As we went to finalize payment, a different pric- for $500 more- was handed to us, to sign. A very rude, condescending, and belligerent man by the name of Joseph Tribble came from management, and grabbed the chair aggressively and stood over my wife and I, in an intimidating fashion. My wife went to speak, and in a loud voice that approached a yell, Joseph Tribble cut her off in a very degrading, condescending way. I requested that he not cut my wife off mid sentence, and Joseph leaned over the table and then proceeded to loudly defend his price increase, although everyone at the table, including the salesman, knew he was being unethical, and that he was simply lying. He called me a thief, for the simple reason that I was maintaining the price that previously agreed upon by management, sales, and myself, in writing. He again called me a thief in a yelling voice, and proceeded to intimidate my wife in a very sexist and condescending attitude towards woman. We left, horrified, astonished. This dealership should be temporarily closed by Corporate Chevrolet, a complete human resprces audit should be done, and the horrific, condescending, sexist management should be cleaned out and replaced with kind, straightforward, respectful people. I went to another Chevrolet dealership later the same day, and I was welcomed by honest, warm, straightforward sales representatives with integrity. Atlantic Chevrolet is the worst consumer experience my wife and I have had in our lives, without any close parallel. I will never return there, while managers overpower the environment without any dignity or social decency. More

Best car buying experience ever! I found my vehicle on carguru the next day I called the dealership and a gentleman by the name of Paul capola answer the phone he told me that my vehi I found my vehicle on carguru the next day I called the dealership and a gentleman by the name of Paul capola answer the phone he told me that my vehicle was still there and to come down. Everyone is apprehensive about dealing with car salesman. Paul was one of the nicest guys. He bent over backwards and jump through hoops to get the deal completed I would highly recommend Paul to anyone of my friends More

New car purchase. I initially went in to look at pre-owned Suburban’s. Paul found numerous vehicles with the features I was looking for and showed me them. During our l I initially went in to look at pre-owned Suburban’s. Paul found numerous vehicles with the features I was looking for and showed me them. During our looks my at the vehicles I mentioned about the new 2018 Traverese in which I had questions about. He quickly answered all my questions and concerns and was able to locate a model that had the options I was looking for. We discussed pricing and he came up with different pricing that was available with the incentives going on. I was able to drive off the lot shortly afterwards without any issues. More

Friendly and Easygoing Very friendly, professional and easygoing. Huge selection of vehicles. Was in and out within a few hours. Couldn’t ask for a better first time experie Very friendly, professional and easygoing. Huge selection of vehicles. Was in and out within a few hours. Couldn’t ask for a better first time experience. More

Awesomeness from start to finish Our experience at this dealership was excellent from the minute we walked in the salesman Poul made us feel very welcomed know exactly what we wanted Our experience at this dealership was excellent from the minute we walked in the salesman Poul made us feel very welcomed know exactly what we wanted no pressure at all the whole team was incredible it was a great experience from start to finish and we will definitely come back to Poul for all our future car buying endeavors More

Dealer is addressing my concerns fairly I am extremely disappointed and disheartened to be writing this review after purchasing my 2015 Silverado from Atlantic Chevrolet. I have e-mail I am extremely disappointed and disheartened to be writing this review after purchasing my 2015 Silverado from Atlantic Chevrolet. I have e-mailed Jim Coogan (who previously responded below) in regards to this issue, and have not received a response from him as of yet. I purchased this above mentioned truck on 2/7/18. My factory bumper to bumper warranty expired 1/15/18 less than a month prior, though I was very comfortable buying my truck due to the fact that I was assured it was Certified, and came with a bumper to bumper warranty for 1 year from the day I bought it. Certified trucks garner a premium price due to the security and peace of mind when purchasing, which I was willing to pay for. A week after I took delivery, I was cleaning my truck and was under it for the first time, and was aghast at the condition of the truck's frame. The frame is rotting/rusting quite badly (it is only 3 years old). After a minimal amount of research, I found that this is a common issue for Silverados which is detailed in TSB number PI0564G. I wasn't too concerned due to the fact that I had a bumper to bumper warranty and my truck was certified. However, I learned through a service adviser at Atlantic Chevrolet, that my truck was in fact not covered, and GM would only pay for half of the bill to repair my cancerous frame. I just spent $35,000 on this truck and put $8,000 down. Though no amount is acceptable to split, I assume this bill to fix this problem is in the thousands of dollars. Had I known this to be the case, I would have never bought this truck. Who would ever spend $35,000 on a Certified pre-owned truck when right off the lot, it needs thousands of dollars in frame work to make it just acceptable. The factory bumper to bumper warranty covered this work no problem, but apparently my Certified pre-owned bumper to bumper warranty is no help. The service adviser at Atlantic acknowledged as I was mentioning my frame problem that "its a common issue," and "we've done a few of these TSB jobs before." I was sold this truck when it is no secret to Chevrolet or Atlantic Chevrolet that this is a common problem and it was never mentioned to me. Worse yet, I put a deposit on the truck only 2 weeks after the factory bumper to bumper expired - though a consumer would be lead to believe a Certified pre-owned bumper to bumper warranty carries the same weight. I have contacted General Motors in regards to this issue and it has been forwarded to a senior adviser on their end. I hope that through corporate and maybe the good faith cooperation of the dealership that this issue can be rectified, and my faith and praise in Atlantic can be restored. Until then, this negative review will stand, and I will continue to actively spread my displeasure with everyone who will listen. To make this right, either GM needs to cover 100% of this work, or Atlantic Chevrolet needs to cover the other 50% that GM is expecting me as an unsuspecting consumer to pay. I have emailed Jim Coogan (Customer Relations Manager for Atlantic Chevrolet). He has failed to answer my e-mail in a timely manner. If they really care about "the utmost in quality and customer satisfaction" like he says in response to my original Google Review, then they will pay for my truck to be repaired to a state that is satisfactory to even be sold to a consumer in the first place. More