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Atlantic Chevrolet - Service Center

Bay Shore, NY

2.6
57 Reviews

57 Reviews of Atlantic Chevrolet - Service Center

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August 05, 2024

It appears to be fine. The last few visits were timely and effective. They need to make a collaboration with electric charger installing companies to sell electric cars mor More

by louisrocc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Management Team
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 07, 2024 -

Atlantic Chevrolet responded

Thank you for your feedback! We're glad to hear that your recent visits to Atlantic Chevrolet have been timely and effective. We appreciate your suggestion regarding electric charger installation, as we are always looking for ways to enhance our services and better serve our customers. If you have any other thoughts or ideas, feel free to reach out to us anytime! Sincerely, The Atlantic Chevrolet Management Team

June 24, 2024

Atlantic did a great job getting my car in and turned around. My wait time was less than an hour. The team was very friendly and professional More

by skbrady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jesse Cohen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2024 -

Atlantic Chevrolet responded

Thank you for choosing Atlantic Chevrolet! We are thrilled to hear about your positive experience with our team. It's great to know that we could get your car in and out efficiently while providing a friendly and professional service. We look forward to seeing you again for your future automotive needs! Sincerely, The Atlantic Chevrolet Management Team

November 16, 2023

I wish I could a give zero stars! ! Terrible terrible terrible experience. Extremely poor customer service. I brought my car in on Monday to find out why it was smoking from the hood. More

by Anitac406
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Rick, Meghan
Nov 17, 2023 -

Atlantic Chevrolet responded

We appreciate you taking the time to share your experience with our service department. Here at Atlantic Chevrolet, we like to ensure that each and every vehicle is given the utmost attention to detail. We would like to speak to you about your experience, please feel free to reach out to us at any time. Sincerely, The Atlantic Chevrolet Management Team

October 20, 2023

Dealer was great! Unfortunately the service department not so great! That’s a problem! They have my car for almost a week and no loaner! More

by Hiyafan3114
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Lorena Orellana
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 23, 2023 -

Atlantic Chevrolet responded

Thank you for sharing the details of your experience with us. At Atlantic Chevrolet we pride ourselves on providing top-notch service, and you are no exception. Please contact us directly at your earliest convenience so we can work on a solution together. Sincerely, The Atlantic Chevrolet Management Team

Oct 25, 2023 -

Hiyafan3114 responded

Please give me a good phone number to contact you. Thank you

September 18, 2023

We had a great experience with them specially Kimberly she was so nice she went over and beyond. She made sure our purchase went smoothly. And made sure we got the car we wanted she also explained everyth More

by ilianettesantiago06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kimberly Tacuri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 20, 2023 -

Atlantic Chevrolet responded

Thank you for writing this fantastic review and giving our dealership such an excellent star rating, Ilianette! It's great to hear we were able to go above and beyond your expectations and provide you with a memorable experience. Feel free to call or stop by if there's anything else we can do for you. Sincerely, The Atlantic Chevrolet Management Team

September 10, 2023

Bought my Cadillac SRX to this dealership for a “service rear axel” warning. The “certified mechanics” diagnosed a faulty axel pump, charged me $1800 dollars, replaced the pump, supposedly road tested the v More

by Rosemary K
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gallagher
Sep 11, 2023 -

Rosemary K responded

Seems like you are still defending your POOR behavior as a customer service manager — a customer should never have to feel the way I did calling in and asking for updates and needing explanations after your certified mechanics did not do a full job on the car and sent me on my way where I could of done further damage to my vehicle. Like we discussed before, RICK did not wanna hear what we OR our mechanic thought on the issue without YOUR mechanics looking and diagnosing the problem themselves. Stop with defending Rick and start owning your own unprofessional, antagonistic behavior MEGHAN- at least VINNY apologized, was calm and seemed sincere with the ordeal we had to endure not just with the car but with you and Rick- and last I checked driving UNDER 10 miles is not an “extended time” so stop with the excuses.

Sep 14, 2023 -

Atlantic Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

August 21, 2023

Megan is exceptional she gives her all with professional knowledge and courtesy to her customers More

by oneillmarilyn19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
New Car Finance Team
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ryan Musinski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Megan Gallagher, George Schultheis
Aug 23, 2023 -

Atlantic Chevrolet responded

Thank you for the great feedback! We are glad to hear such good things about your experience with Megan. We appreciate hearing all comments so we can provide the best service to our customers. Please reach out to us if you have any questions or concerns. We look forward to serving you again. Sincerely, The Atlantic Chevrolet Management Team

Aug 23, 2023 -

oneillmarilyn19 responded

My concern is with the fact you will not refund my D My DMV overage charges

July 21, 2023

Bad services! !! High way robbery...paying for the feelings of service tech Rick.bad services More

by John Krupp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Megan Gallagher
Jul 24, 2023 -

Atlantic Chevrolet responded

Thank you for your feedback. We strive for 100% customer satisfaction and it’s concerning to hear your recent service visit did not meet your expectations. Your feedback will be reviewed by our team and we encourage you to contact us at your earliest convenience to discuss this in greater detail. Sincerely, The Atlantic Chevrolet Management Team

April 10, 2023

My experience was an amazing! ! My salesman Paul Coppola was very authentic in his approach to my financial situation and worked to get me the truck of my dreams!! Highly recommend More

by traceygirl88
Recommend Dealer
Yes
Employees Worked With
Paul Coppola
5.0
This rating includes all reviews, with more weight given to recent reviews.
Management Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Armando Zelaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 12, 2023 -

Atlantic Chevrolet responded

We cannot thank you enough for your wonderful review of Atlantic Chevrolet and for your referrals and recommendation! It was a pleasure to assist you and please let us know when we can do so again! Sincerely, The Atlantic Chevrolet Management Team

April 08, 2023

Atlantic service made it easy for me to go to another dealership there are no words for what I went thru during my last visit no more I’m done with Atlantic More

by napolitano1126
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Apr 10, 2023 -

Atlantic Chevrolet responded

Thank you for sharing your experience with us. We strive to ensure an excellent experience and we want to learn more about what took place. Please contact us at your convenience. Sincerely, The Atlantic Chevrolet Management Team

Apr 10, 2023 -

napolitano1126 responded

There is no need for further conversation.You not only lost me as a customer but there will be some more of my family and friends that will be going elsewhere

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