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Atlantic Chevrolet - Service Center

Bay Shore, NY

2.6
57 Reviews

57 Reviews of Atlantic Chevrolet - Service Center

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September 22, 2022

Rick and the entire service team did a fantastic job expediting the diagnosis and repair of my '18 Chevy Trax. The staff was courteous, professional and answered all of my questions. I would not hesit More

by JR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick - Service Manager
Sep 22, 2022 -

Atlantic Chevrolet responded

Thank you for your wonderful feedback. We always strive to meet the needs of our customers no matter the situation. Feel free to let us know if you have any concerns about your vehicle. Sincerely, The Atlantic Chevrolet Management Team

December 31, 2021

I had a good experience with Atlantic Chevrolet Dealership. I highly believe my experience was great because of the car dealer my husband and I worked with, Lawrence. He was knowledgeable, professi More

by ashleywms24
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lawrence Atkins
Jan 03, 2022 -

Atlantic Chevrolet responded

Thank you so much for taking time out of your day to share your experience with everyone. We believe in attentive and professional customer service and we're glad that our team made such a great impression on you. Sincerely, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

August 21, 2021

Terrible experience. My 2007 Suburban had a low oil pressure / shut engine off indicator come on. I was close to Atlantic and thought an Chevy dealer would be a good place to go, as I did not want to c More

by ROBERTPANICO213
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rick Baldwin
Aug 25, 2021 -

Atlantic Chevrolet responded

We acknowledge your review and are currently looking into the events you’ve detailed.

Aug 29, 2021 -

ROBERTPANICO213 responded

I'm waiting for a reply.

August 12, 2021

As much as Nick Sciarrotto is a great salesman and Helpful the dealer ship has nothing to boast about. Terrible Service department even for Warranty work. Leave your car for an oil change? Leave you More

by Glenn.belmonte
Customer Service
Recommend Dealer
No
Employees Worked With
Lease Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2021 -

Atlantic Chevrolet responded

We appreciate your business and your feedback, we understand that current shortages have led to inconveniences and we will continue to work on this until things get better. Megan Gallagher, Customer Relations Manager

August 11, 2021

Never again I have just changed my whole review of this dealership I am going elsewhere More

by napolitano1126
Service Price Transparency
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Cortigino
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service
Aug 13, 2021 -

Atlantic Chevrolet responded

We are pleased to hear that you had an excellent experience with Mike and the rest of our team. We would like to sincerely thank you for your business and encourage you to stop by or give us a call with any questions that may arise. Best, Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

June 03, 2021

Bill and the Atlantic team rock! They were able to work with me to hit my price range and managed to upgrade my vehicle in the process! More

by Mitchrip
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bill Berlese
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Atlantic Chevrolet responded

Thank you for writing this fantastic review. It is of utmost importance that our guests leave our dealership confident they made the right decision. I'm happy to hear about your positive experience with us. Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

December 30, 2020

Patrick is a buyer’s salesperson. He defies the stereotype of a car salesman. He’s upfront, to the point, and doesn’t xx. What he said, is what it was. While my son’s car was being serviced, we dec More

by Finally got my pickup
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Patrick Turturro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larissa Alfaro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : The Service manager that morning was also very accommodating
Jan 04, 2021 -

Atlantic Chevrolet responded

Thank you so much for taking the time to let us know how happy you are with your experience! Feedback from you is one way we know we are achieving our goals. Let us know if we can assist you again! Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

May 08, 2020

Always a problem w appt Told me I had to leave car for day just for LOF and scan a code did not even see advisor no longer a customer. More

by Fbtrey
Recommend Dealer
No
Employees Worked With
Dennis
May 19, 2020 -

Atlantic Chevrolet responded

We would like the opportunity to speak with you directly regarding your experience. Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

May 19, 2020 -

Fbtrey responded

No thank you. Chevy 112 in Patchogue took me in no problem whatsoever.

March 17, 2020

I bought a 2017 Silverado had transmission concern took the vehicle there 4 times they couldn’t fix it end up opening up consumer affair case , dealership end up sending me to local transmission shop Beca More

by Maher
Recommend Dealer
No
Employees Worked With
Management Team
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2020

Service visit fiasco & dealer apathy I had a recent bad experience with their service dept. I brought my '18 Camaro I bought from them in for the one-year service. I told them to do the More

by Ron Massapequa Park
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Rudolph Arnegger
Jan 15, 2020 -

Atlantic Chevrolet responded

On behalf of our entire staff, we would like to express concern about the experience you shared regarding your visit with us. I have addressed your comments with our team and I assure you we are working diligently to ensure a similar situation does not occur again in the future. Jim Coogan - Customer Relations Manager - jcoogan@aagny.net

Feb 28, 2020 -

Ron Massapequa Park responded

Post script - I heard from the CSN. He asked what would it take to make me happy. I told him give me a store credit for the cost of the ticket. I never heard back from him. After that I was in the market for a Caddy CT6 for myself. I took my business to Sarant.

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